Solo para agregar, recuerda anotar tu código de bloqueo ya que te lo solicitaran cuando hagas el desbloqueo, y recuerda que el bloqueo solo se realizará por los siguientes 30 días, luego debes proceder a reactivarla.
Amigo, por mandato de Osiptel, el canal correcto para bloquear tu línea y equipo es llamando al 123 si tienes un servicio móvil. También puedes acercarte a un Centro de Atención al Cliente, puedes agendar una cita aquí, adicionalmente también puedes agendar tu cita desde la App Mi Claro.
Recuerda que el bloqueo de la línea y equipo se realiza de manera conjunta y puede solicitarlo el titular de la línea, previa validación de datos.
Hola buenas tardes, mi mamá tiene plan en claro e hizo un cambio de aparato sacando un celular nuevo en la compañía con un contrato de arriendo pagando el equipo; sin embargo, se lo robaron a mi pareja. Llamamos y se supone que ya está bloqueado pero, ¿cuáles son los pasos a seguir siendo que en mi poder ya no está el teléfono? lo rastreé por una app que hay en Play Store y me aparece una dirección donde está el celular que debo hacer que alguien nos ayude por favor ya que el teléfono ni siquiera es nuestro. Todavía es de la compañía ya que no se ha terminado de pagar el teléfono aún estamos con el contrato de arriendo con la compañía.
Realmente siento mucho lo ocurrido; sin embargo, respecto a tu consulta en caso de tener un acuerdo vigente, recuerda que tienes como máximo 30 días aproximadamente para que puedas recuperar la línea. En caso desees adquirir un nuevo equipo, tendrías que pagar el monto total de la penalidad del equipo, de esta manera, el sistema permitirá que puedas renovar. Caso con contrario, lo que puedes hacer es pasar tu línea móvil a prepago y solicitar un refinanciamiento de la penalidad hasta en 12 cuotas así no perderías tu número y no quedarás con dicho importe pendiente de la penalidad.
Recuerda que puedes comunicarte al 0-800-00-123 o por el ClaroBot.
El día de hoy me robaron mi celular en el Hospital Almenara, de pedí a mi sobrina para que lo bloqueé o anule, yo no puedo hacerlo debido a que he tenido un accidente y me encuentro imposibilitada para hacer cualquier trámite, mi sobrina ha llamado al 123 prestándose un celular claro y el Sr. Daniel Bazan le hizo varias preguntas, creo yo innecesarias ante esta emergencia, por ejemplo cuando vencía el pago de la línea, por más que le hizo presente mi estado de salud el Sr. Daniel Bazan se niega a proceder con el bloqueo o anulación.
He llamado de mi teléfono fijo al 0(800)00123 y 016200123 y no atienden este servicio de bloqueo.
Quiero presentar mi reclamo ante la poca voluntad de servicio del Sr. Daniel Bazan, así como se desviven para solicitar el cambio de servicio para su empresa o en las ventas de celulares, lo mismo debe hacer cuando un usuario de claro tiene un problema como el mío. Y responsabilizo a la empresa de lo que pueda suceder.
Espero que por este medio, pueda realizar la anulación o bloqueo de la línea de mi celular.
ana34 En primer lugar, le deseo su pronta recuperación y buena salud. Respecto al bloqueo de la línea comentarle que solo usted como titular puede hacer el trámite vía llamada o en la oficina de Claro. Puede llamar desde cualquier otra línea de Claro al 123 para solicitar el bloqueo o al 0800-00-123 (servicios móviles) para solicitar el bloqueo del equipo y el chip. Entiendo su malestar con el asesor Daniel Bazán que atendió a su sobrina mediante llamada telefónica, sin embargo las preguntas son necesarias para validar que realmente sea el titular quien solicite el bloqueo por robo o pérdida y no otras personas. En ese sentido, le invito por favor a volver llamar al 123 para solicitar el bloqueo o al 0800-00-123 (servicios móviles) para solicitar el bloqueo del equipo y el chip; recuerde solo el titular puede realizar este trámite vía llamada. Nos comenta cualquier otra duda :robotsad:
He realizado todos esos pasos y la maquina contestadora me responde siempre que todos los asesores están ocupados y que intente más tarde. El robo del celular se produjo a las 2 de la tarde de hoy 28 de enero 2021; en estos momentos son las 10:11 de la noche y aún no he logrado bloquearlo y la maquina sigue respondiendo lo mismo.
Puedes realizar el bloqueo por robo o pérdida llamando al 123 o al 0 800 00 123, la llamada la puedes hacer desde cualquier móvil o fijo, como también puedes realizarlo en un Centro de Atención al Cliente de Claro. Te comento que vía llamada se realiza el bloqueo tanto de equipo como de la línea, si deseas un bloqueo parcial, solo podrás realizarlo acercándote a un Centro de Atención al Cliente de Claro con tu DNI.
Me robaron el celular quiero llamar desde otro operador y la contestadora me manda a que llame desde mi número al 123, ¿como lo hago? si me han robado!!!
alison4 ¡Lamentamos lo ocurrido! Recordar que por este medio no podemos realizar ningún bloqueo sea por pérdida o robo a ningún chip y equipo. Esta solicitud solo está permitida al titular del servicio comunicándose al 123.
Lo primero que te pedirán es que confirmes tus datos personales (nombre, DNI y fecha de nacimiento). De esto siguen unas preguntas sobre tu línea que, como titular, deberías saber, como el cargo fijo, fecha de activación, etc.
Si deseas generar el bloqueo de tu línea por pérdida o robo, tienes que comunicarte directamente al canal de atención, vía telefónica de Claro. Desde un móvil Claro sin costo al 123, desde un móvil o fijo sin costo al 0 800 00 123 o desde un móvil o fijo con costo al 01 620-0123.
Por otro lado recuerda, que no es recomendable que brindes información privada por este medio, ya que es un foro público y por seguridad es mejor que protejas tus datos.
"}},"componentScriptGroups({\"componentId\":\"custom.widget.Footer_custom\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/EscalatedMessageBanner\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/EscalatedMessageBanner-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:es_ES-components/users/UserLink-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"shared/client/components/users/UserRank\"]})":[{"__ref":"CachedAsset:text:es_ES-shared/client/components/users/UserRank-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/MessageTime-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/MessageSolvedBadge\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/MessageSolvedBadge-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/MessageSubject-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/MessageBody-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/MessageCustomFields\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/MessageCustomFields-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/MessageReplyButton\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/MessageReplyButton-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/MessageSolutionList\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/MessageSolutionList-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/AcceptedSolutionButton\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/AcceptedSolutionButton-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMore\"]})":[{"__ref":"CachedAsset:text:es_ES-shared/client/components/common/Pager/PagerLoadMore-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMorePreviousNextLinkable\"]})":[{"__ref":"CachedAsset:text:es_ES-shared/client/components/common/Pager/PagerLoadMorePreviousNextLinkable-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/MessageView/MessageViewInline\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/MessageView/MessageViewInline-1734021423000"}],"message({\"id\":\"message:19630\"})":{"__ref":"ForumReplyMessage:message:19630"},"message({\"id\":\"message:19667\"})":{"__ref":"ForumReplyMessage:message:19667"},"message({\"id\":\"message:61487\"})":{"__ref":"ForumReplyMessage:message:61487"},"message({\"id\":\"message:6195\"})":{"__ref":"ForumReplyMessage:message:6195"},"message({\"id\":\"message:18963\"})":{"__ref":"ForumReplyMessage:message:18963"},"message({\"id\":\"message:19560\"})":{"__ref":"ForumReplyMessage:message:19560"},"message({\"id\":\"message:19549\"})":{"__ref":"ForumReplyMessage:message:19549"},"message({\"id\":\"message:16637\"})":{"__ref":"ForumReplyMessage:message:16637"},"message({\"id\":\"message:18964\"})":{"__ref":"ForumReplyMessage:message:18964"},"message({\"id\":\"message:6813\"})":{"__ref":"ForumReplyMessage:message:6813"},"message({\"id\":\"message:6821\"})":{"__ref":"ForumReplyMessage:message:6821"},"message({\"id\":\"message:18237\"})":{"__ref":"ForumReplyMessage:message:18237"},"message({\"id\":\"message:18630\"})":{"__ref":"ForumReplyMessage:message:18630"},"message({\"id\":\"message:11796\"})":{"__ref":"AcceptedSolutionMessage:message:11796"},"message({\"id\":\"message:19208\"})":{"__ref":"ForumReplyMessage:message:19208"},"message({\"id\":\"message:2508\"})":{"__ref":"ForumReplyMessage:message:2508"},"messages({\"constraints\":{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:2502\"}},\"first\":10,\"sorts\":{\"postTime\":{\"direction\":\"ASC\"}}})":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOToxfGludCwxMTc5NiwxMTc5Ng","node":{"__ref":"AcceptedSolutionMessage:message:11796"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null},"totalCount":1},"message({\"id\":\"message:77897\"})":{"__ref":"ForumReplyMessage:message:77897"},"message({\"id\":\"message:82221\"})":{"__ref":"ForumReplyMessage:message:82221"},"message({\"id\":\"message:79111\"})":{"__ref":"ForumReplyMessage:message:79111"},"message({\"id\":\"message:15734\"})":{"__ref":"ForumReplyMessage:message:15734"},"message({\"id\":\"message:83001\"})":{"__ref":"ForumReplyMessage:message:83001"},"message({\"id\":\"message:15796\"})":{"__ref":"ForumReplyMessage:message:15796"},"message({\"id\":\"message:15732\"})":{"__ref":"ForumReplyMessage:message:15732"},"message({\"id\":\"message:16042\"})":{"__ref":"ForumReplyMessage:message:16042"},"message({\"id\":\"message:9402\"})":{"__ref":"ForumReplyMessage:message:9402"},"message({\"id\":\"message:9948\"})":{"__ref":"ForumReplyMessage:message:9948"},"message({\"id\":\"message:74026\"})":{"__ref":"ForumReplyMessage:message:74026"},"message({\"id\":\"message:81987\"})":{"__ref":"ForumReplyMessage:message:81987"},"message({\"id\":\"message:82129\"})":{"__ref":"ForumReplyMessage:message:82129"},"message({\"id\":\"message:15889\"})":{"__ref":"ForumReplyMessage:message:15889"},"message({\"id\":\"message:82999\"})":{"__ref":"ForumReplyMessage:message:82999"},"message({\"id\":\"message:15885\"})":{"__ref":"ForumReplyMessage:message:15885"},"message({\"id\":\"message:15342\"})":{"__ref":"ForumReplyMessage:message:15342"},"message({\"id\":\"message:83000\"})":{"__ref":"ForumReplyMessage:message:83000"},"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:es_ES-shared/client/components/users/UserAvatar-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:es_ES-shared/client/components/ranks/UserRankLabel-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"shared/client/components/nodes/NodeIcon\"]})":[{"__ref":"CachedAsset:text:es_ES-shared/client/components/nodes/NodeIcon-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/tags/TagView/TagViewChip\"]})":[{"__ref":"CachedAsset:text:es_ES-components/tags/TagView/TagViewChip-1734021423000"}]},"CachedAsset:pages-1742462829801":{"__typename":"CachedAsset","id":"pages-1742462829801","value":[{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"MaintenancePage","type":"COMMUNITY","urlPath":"/maintenance","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"HealthCheckPage","type":"COMMUNITY","urlPath":"/health","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742462829801,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:es_ES-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:es_ES-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"No se puede encontrar la comunidad","noUser":"No se puede encontrar el usuario actual","noNode":"No se puede encontrar el nodo con id {nodeId}","noMessage":"No se puede encontrar el mensaje con id {messageId}"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Cargando..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"NoUser","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"false","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"dd-MM-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"es-ES","localValue":null,"possibleValues":["en-US","es-ES"]}},"deleted":false},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"Category:category:preguntas":{"__typename":"Category","id":"category:preguntas","entityType":"CATEGORY","displayId":"preguntas","nodeType":"category","depth":1,"title":"Preguntas","shortTitle":"Preguntas","parent":{"__ref":"Category:category:top"}},"Category:category:top":{"__typename":"Category","id":"category:top","displayId":"top","nodeType":"category","depth":0,"title":"Top","entityType":"CATEGORY","shortTitle":"Top"},"Forum:board:Equipos":{"__typename":"Forum","id":"board:Equipos","entityType":"FORUM","displayId":"Equipos","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Móvil","description":"","avatar":null,"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:preguntas"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:xnuvx57277"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:preguntas"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"Equipos","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"LIKES","repliesFormat":"threaded"},"eventPath":"category:preguntas/community:xnuvx57277board:Equipos/","tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"FREEFORM_ONLY"},"Rank:rank:30":{"__typename":"Rank","id":"rank:30","position":4,"name":"Maestro","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:4298":{"__typename":"User","id":"user:4298","uid":4298,"login":"Esguz","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:30"},"email":"","messagesCount":70,"biography":null,"topicsCount":1,"kudosReceivedCount":48,"kudosGivenCount":10,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-11-16T19:58:05.995-05:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":17},"ForumTopicMessage:message:2502":{"__typename":"ForumTopicMessage","uid":2502,"subject":"¿Cómo puedo bloquear el equipo y línea por robo?","id":"message:2502","revisionNum":5,"repliesCount":73,"author":{"__ref":"User:user:4298"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Equipos"},"conversation":{"__ref":"Conversation:conversation:2502"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:2502"},"body":"","body@stringLength":"0","rawBody":"","kudosSumWeight":12,"postTime":"2016-11-22T14:03:45.645-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:bloqueo","text":"bloqueo","time":"2016-08-23T10:02:59.325-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:equipo","text":"equipo","time":"2016-06-13T09:28:48.869-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:línea","text":"línea","time":"2019-12-30T16:28:55.316-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:móvil","text":"móvil","time":"2017-04-04T10:50:06.401-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDU","node":{"__typename":"Tag","id":"tag:robo","text":"robo","time":"2017-03-19T14:36:29.385-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDY","node":{"__typename":"Tag","id":"tag:servicio","text":"servicio","time":"2016-08-31T11:36:22.998-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:2502_5"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1540714},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8MQ","node":{"__ref":"ForumReplyMessage:message:2508"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8Mg","node":{"__ref":"AcceptedSolutionMessage:message:11796"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8Mw","node":{"__ref":"ForumReplyMessage:message:6195"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8NA","node":{"__ref":"ForumReplyMessage:message:15732"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8NQ","node":{"__ref":"ForumReplyMessage:message:15796"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8Ng","node":{"__ref":"ForumReplyMessage:message:16042"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8Nw","node":{"__ref":"ForumReplyMessage:message:6813"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8OA","node":{"__ref":"ForumReplyMessage:message:9402"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8OQ","node":{"__ref":"ForumReplyMessage:message:15342"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8MTA","node":{"__ref":"ForumReplyMessage:message:15885"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8MTA","hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:2502":{"__typename":"Conversation","id":"conversation:2502","solved":true,"topic":{"__ref":"ForumTopicMessage:message:2502"},"lastPostingActivityTime":"2024-08-25T21:14:14.033-05:00","lastPostTime":"2024-08-25T21:14:14.033-05:00","unreadReplyCount":73,"isSubscribed":false},"ModerationData:moderation_data:2502":{"__typename":"ModerationData","id":"moderation_data:2502","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:2502_5":{"__typename":"Revision","id":"revision:2502_5","lastEditTime":"2022-06-15T14:11:28.662-05:00"},"CachedAsset:theme:customTheme1-1742462829378":{"__typename":"CachedAsset","id":"theme:customTheme1-1742462829378","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["default"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"favicon-32x32-1738769732368.png","imageLastModified":"1738769735168","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"img-logo-comunidad-claro-1710886663704.png","imageLastModified":"1710886665348","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1300px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"3px","borderRadius":"3px","borderRadiusLg":"5px","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"700","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"#379FB8","primaryBgHoverColor":"hsl(191.60000000000002, 54%, 45%)","primaryBgActiveColor":"hsl(191.60000000000002, 54%, 43.1%)","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px #379FB8, 0 0 0 4px rgba(55, 159, 184, 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-200)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px #379FB8, 0 0 0 4px rgba(55, 159, 184, 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px #379FB8, 0 0 0 4px rgba(55, 159, 184, 0.2)","destructiveTextColor":"var(--lia-bs-primary)","destructiveTextHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px #379FB8, 0 0 0 4px rgba(55, 159, 184, 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"LIGHT","sideContent":"LIGHT","radiusSm":"3px","radius":"5px","radiusLg":"9px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.16)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.12)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"#379FB8","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"700","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#E22006","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#31AD5B","blogColor":"#379FB8","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#F26522","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#FF8000","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#222222","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#DA272D","secondary":"#333333","bodyText":"#222222","bodyBg":"#FFFFFF","info":"#379FB8","success":"#31AD5B","warning":"#FFD101","danger":"#E22006","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#379FB8","#31AD5B","#F26522","#E22006"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"Montserrat","fontStyle":"NORMAL","fontWeight":"700","h1FontSize":"34px","h2FontSize":"32px","h3FontSize":"28px","h4FontSize":"24px","h5FontSize":"24px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"var(--lia-bs-border-radius-sm)","borderRadius":"var(--lia-bs-border-radius)","borderRadiusLg":"var(--lia-bs-border-radius-lg)","formTextMarginTop":"4px","textAreaBorderRadius":"var(--lia-bs-border-radius)","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"#DA272D","hoverColor":"hsl(358, 70.8%, 45.4%)","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"30px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"30px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Montserrat","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"18px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"16px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/common/Loading/LoadingDot-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/common/Loading/LoadingDot-1734021423000","value":{"title":"Cargando..."},"localOverride":false},"CachedAsset:quilt:claroperu.prod:pages/forums/ForumMessagePage:board:Equipos-1742462827272":{"__typename":"CachedAsset","id":"quilt:claroperu.prod:pages/forums/ForumMessagePage:board:Equipos-1742462827272","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":"#E8E8E8","addComponents":["community.widget.breadcrumbWidget"],"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"MAIN_SIDE","bgColor":"var(--lia-bs-gray-300)","showTitle":false,"showDescription":false,"textPosition":"CENTER","textColor":"var(--lia-bs-body-color)","sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"messages.widget.relatedContentWidget","className":null,"props":null,"__typename":"QuiltComponent"},{"id":"messages.widget.messageListForNodeByRecentActivityWidget","className":null,"props":{"hideIfEmpty":true,"useTitle":true,"showTabs":false,"pageSize":5,"pagerVariant":{"type":"loadMore"},"style":"compact","viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","truncateBodyLength":-1,"useNodeLink":true,"usePreviewMedia":false,"timeStampType":"conversation.lastPostingActivityTime","avatarSize":"40","useTextBody":true,"useSolvedBadge":true,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"clampBodyLines":3,"useAuthorLogin":true,"useUnreadCount":false,"useNodeHoverCard":true,"useSearchSnippet":false}},"panelType":"divider","sorts":{"conversationLastPostingActivityTime":{"direction":"DESC"}}},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:es_ES-components/common/EmailVerification-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/common/EmailVerification-1734021423000","value":{"email.verification.title":"Requerida verificación de correo electrónico","email.verification.message.update.email":"Para participar en la comunidad, primero debe verificar su dirección de correo electrónico. El correo electrónico de verificación se ha enviado a {email}. Para cambiar su correo electrónico, visite Mis ajustes.","email.verification.message.resend.email":"Para participar en la comunidad, primero debe verificar su dirección de correo electrónico. El correo electrónico de verificación se ha enviado a {email}. Reenviar correo electrónico."},"localOverride":false},"CachedAsset:text:es_ES-pages/forums/ForumMessagePage-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-pages/forums/ForumMessagePage-1734021423000","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"No se puede encontrar este mensaje","name":"Página de mensajes del foro","section.message-list.title":"Discusión del foro","archivedMessageTitle":"Este contenido ha sido archivado","section.message-list.description":""},"localOverride":false},"CachedAsset:quiltWrapper:claroperu.prod:Common:1742462660477":{"__typename":"CachedAsset","id":"quiltWrapper:claroperu.prod:Common:1742462660477","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":true,"showRegisterLink":true,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"700","controllerHighlightColor":"hsla(30, 100%, 50%)","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"12px","linkBoxShadowHover":"none","backgroundOpacity":1,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"30px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"15px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-end","linkColor":"var(--lia-bs-gray-600)","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"var(--lia-bs-white)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"var(--lia-bs-black)","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"15px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"var(--lia-bs-body-color)","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"var(--lia-bs-body-color)"},"links":{"sideLinks":[],"mainLinks":[{"children":[],"linkType":"EXTERNAL","id":"external-link","url":"/category/como-funciona","target":"SELF"},{"children":[],"linkType":"EXTERNAL","id":"external-link-2","url":"/category/preguntas","target":"SELF"},{"children":[],"linkType":"EXTERNAL","id":"external-link-1","url":"/category/top/blog/articulos","target":"SELF"},{"children":[],"linkType":"EXTERNAL","id":"external-link-3","url":"/category/usuarios","target":"SELF"}]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","showSearchIcon":false,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":null,"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"custom.widget.Footer_custom","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:es_ES-components/common/ActionFeedback-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/common/ActionFeedback-1734021423000","value":{"joinedGroupHub.title":"Bienvenido","joinedGroupHub.message":"Ahora eres miembro de este grupo y estás suscrito a actualizaciones.","groupHubInviteNotFound.title":"Invitación no encontrada","groupHubInviteNotFound.message":"Lo sentimos, no pudimos encontrar tu invitación al grupo. El propietario puede haber cancelado la invitación.","groupHubNotFound.title":"Grupo no encontrado","groupHubNotFound.message":"El grouphub al que intentaste unirte no existe. Puede haber sido eliminado.","existingGroupHubMember.title":"Ya te has unido","existingGroupHubMember.message":"Ya eres miembro de este grupo.","accountLocked.title":"Cuenta bloqueada","accountLocked.message":"Tu cuenta ha sido bloqueada debido a múltiples intentos fallidos. Intenta de nuevo en {lockoutTime} minutos.","editedGroupHub.title":"Cambios guardados","editedGroupHub.message":"Se han actualizado los datos del grupo.","leftGroupHub.title":"Adiós","leftGroupHub.message":"Ya no eres miembro de este grupo y no recibirás actualizaciones.","deletedGroupHub.title":"Eliminado","deletedGroupHub.message":"El grupo ha sido eliminado.","groupHubCreated.title":"Grupo creado","groupHubCreated.message":"{groupHubName} está listo para usarse","accountClosed.title":"Cuenta cerrada","accountClosed.message":"La cuenta ha sido cerrada y serás redirigido a la página principal","resetTokenExpired.title":"El enlace de restablecimiento de contraseña ha caducado","resetTokenExpired.message":"Intenta restablecer tu contraseña de nuevo","invalidUrl.title":"URL no válida","invalidUrl.message":"La URL que estás usando no es reconocida. Verifica tu URL e intenta de nuevo.","accountClosedForUser.title":"Cuenta cerrada","accountClosedForUser.message":"La cuenta de {userName} está cerrada","inviteTokenInvalid.title":"Invitación no válida","inviteTokenInvalid.message":"Tu invitación a la comunidad ha sido cancelada o ha caducado.","inviteTokenError.title":"Error de verificación de invitación","inviteTokenError.message":"La URL que estás utilizando no es reconocida. Verifica tu URL e intenta de nuevo.","pageNotFound.title":"Acceso denegado","pageNotFound.message":"No tienes acceso a esta área de la comunidad o no existe.","eventAttending.title":"Respondido como \"Asistiré\"","eventAttending.message":"Se te notificará cuando haya actividad nueva y se te recordará a medida que se acerque el evento.","eventInterested.title":"Respondido como \"Me interesa\"","eventInterested.message":"Se te notificará cuando haya actividad nueva y se te recordará a medida que se acerque el evento.","eventNotFound.title":"Evento no encontrado","eventNotFound.message":"El evento al que intentaste responder no existe.","redirectToRelatedPage.title":"Mostrando Contenido Relacionado","redirectToRelatedPageForBaseUsers.title":"Mostrando Contenido Relacionado","redirectToRelatedPageForBaseUsers.message":"El contenido al que intentas acceder está archivado","redirectToRelatedPage.message":"El contenido al que intentas acceder está archivado","relatedUrl.archivalLink.flyoutMessage":"El contenido al que intentas acceder está archivado Ver Contenido Archivado"},"localOverride":false},"CachedAsset:component:custom.widget.Footer_custom-es-1742462873438":{"__typename":"CachedAsset","id":"component:custom.widget.Footer_custom-es-1742462873438","value":{"component":{"id":"custom.widget.Footer_custom","template":{"id":"Footer_custom","markupLanguage":"HANDLEBARS","style":"* {\n padding: 0;\n margin: 0;\n}\n\nul {\n list-style: none;\n}\n\n.container {\n max-width: 80rem;\n margin: 0 auto;\n padding: 0 1.5rem;\n}\n\n.footer-wrapper {\n padding: 2rem 0;\n background: #000;\n color: #fff;\n .footer-row {\n display: flex;\n flex-wrap: wrap;\n gap: 1rem;\n @media (min-width: 64rem) {\n justify-content: space-between;\n }\n .footer-title {\n display: block;\n color: #fff;\n font-size: 0.875rem;\n font-weight: 700;\n margin-bottom: 0.625rem;\n }\n .footer-left,\n .footer-right {\n width: calc(50% - 1rem);\n @media (min-width: 64rem) {\n width: auto;\n }\n }\n .footer-col {\n @media (min-width: 64rem) {\n display: flex;\n justify-content: space-between;\n gap: 6rem;\n }\n .footer-list {\n margin-bottom: 0;\n .footer-item a {\n display: block;\n color: #379fb8;\n font-size: 0.625rem;\n font-weight: 700;\n margin-bottom: 0.625rem;\n @media (min-width: 64rem) {\n font-size: 0.875rem;\n }\n }\n }\n }\n }\n}\n\n.copyright-wrapper {\n background: #da272d;\n color: #fff;\n padding: 1.125rem 0;\n .logo-list {\n display: flex;\n flex-wrap: wrap;\n justify-content: center;\n gap: 0.25rem 10%;\n .logo-lithium {\n width: 100%;\n svg {\n width: 6rem;\n fill: #fff;\n }\n text-align: center;\n }\n .logo img {\n max-height: 1rem;\n }\n }\n .copyright {\n font-size: 0.625rem;\n font-weight: 700;\n color: #fff;\n text-align: center;\n }\n @media (min-width: 64rem) {\n padding: 0.75rem 0;\n .copyright-row {\n display: flex;\n flex-direction: row-reverse;\n justify-content: space-between;\n align-items: center;\n .logo-list {\n display: block;\n margin-bottom: 0;\n .logo {\n display: inline-block;\n width: auto;\n margin-left: 1.5rem;\n img {\n max-height: 1.25rem;\n }\n }\n .logo-lithium svg {\n margin-right: 6rem;\n }\n }\n .copyright {\n font-size: 0.875rem;\n margin-bottom: 0;\n }\n }\n }\n}\n","texts":null,"defaults":{"config":{"applicablePages":[],"description":"Footer custom","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Footer_custom","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"Footer custom","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":"* {\n padding: 0;\n margin: 0;\n}\n\nul {\n list-style: none;\n}\n\n.custom_widget_Footer_custom_container_518rt_10 {\n max-width: 80rem;\n margin: 0 auto;\n padding: 0 1.5rem;\n}\n\n.custom_widget_Footer_custom_footer-wrapper_518rt_16 {\n padding: 2rem 0;\n background: #000;\n color: #fff;\n .custom_widget_Footer_custom_footer-row_518rt_20 {\n display: flex;\n flex-wrap: wrap;\n gap: 1rem;\n @media (min-width: 64rem) {\n justify-content: space-between;\n }\n .custom_widget_Footer_custom_footer-title_518rt_27 {\n display: block;\n color: #fff;\n font-size: 0.875rem;\n font-weight: 700;\n margin-bottom: 0.625rem;\n }\n .custom_widget_Footer_custom_footer-left_518rt_34,\n .custom_widget_Footer_custom_footer-right_518rt_35 {\n width: calc(50% - 1rem);\n @media (min-width: 64rem) {\n width: auto;\n }\n }\n .custom_widget_Footer_custom_footer-col_518rt_41 {\n @media (min-width: 64rem) {\n display: flex;\n justify-content: space-between;\n gap: 6rem;\n }\n .custom_widget_Footer_custom_footer-list_518rt_47 {\n margin-bottom: 0;\n .custom_widget_Footer_custom_footer-item_518rt_49 a {\n display: block;\n color: #379fb8;\n font-size: 0.625rem;\n font-weight: 700;\n margin-bottom: 0.625rem;\n @media (min-width: 64rem) {\n font-size: 0.875rem;\n }\n }\n }\n }\n }\n}\n\n.custom_widget_Footer_custom_copyright-wrapper_518rt_64 {\n background: #da272d;\n color: #fff;\n padding: 1.125rem 0;\n .custom_widget_Footer_custom_logo-list_518rt_68 {\n display: flex;\n flex-wrap: wrap;\n justify-content: center;\n gap: 0.25rem 10%;\n .custom_widget_Footer_custom_logo-lithium_518rt_73 {\n width: 100%;\n svg {\n width: 6rem;\n fill: #fff;\n }\n text-align: center;\n }\n .custom_widget_Footer_custom_logo_518rt_68 img {\n max-height: 1rem;\n }\n }\n .custom_widget_Footer_custom_copyright_518rt_64 {\n font-size: 0.625rem;\n font-weight: 700;\n color: #fff;\n text-align: center;\n }\n @media (min-width: 64rem) {\n padding: 0.75rem 0;\n .custom_widget_Footer_custom_copyright-row_518rt_93 {\n display: flex;\n flex-direction: row-reverse;\n justify-content: space-between;\n align-items: center;\n .custom_widget_Footer_custom_logo-list_518rt_68 {\n display: block;\n margin-bottom: 0;\n .custom_widget_Footer_custom_logo_518rt_68 {\n display: inline-block;\n width: auto;\n margin-left: 1.5rem;\n img {\n max-height: 1.25rem;\n }\n }\n .custom_widget_Footer_custom_logo-lithium_518rt_73 svg {\n margin-right: 6rem;\n }\n }\n .custom_widget_Footer_custom_copyright_518rt_64 {\n font-size: 0.875rem;\n margin-bottom: 0;\n }\n }\n }\n}\n","tokens":{"container":"custom_widget_Footer_custom_container_518rt_10","footer-wrapper":"custom_widget_Footer_custom_footer-wrapper_518rt_16","footer-row":"custom_widget_Footer_custom_footer-row_518rt_20","footer-title":"custom_widget_Footer_custom_footer-title_518rt_27","footer-left":"custom_widget_Footer_custom_footer-left_518rt_34","footer-right":"custom_widget_Footer_custom_footer-right_518rt_35","footer-col":"custom_widget_Footer_custom_footer-col_518rt_41","footer-list":"custom_widget_Footer_custom_footer-list_518rt_47","footer-item":"custom_widget_Footer_custom_footer-item_518rt_49","copyright-wrapper":"custom_widget_Footer_custom_copyright-wrapper_518rt_64","logo-list":"custom_widget_Footer_custom_logo-list_518rt_68","logo-lithium":"custom_widget_Footer_custom_logo-lithium_518rt_73","logo":"custom_widget_Footer_custom_logo_518rt_68","copyright":"custom_widget_Footer_custom_copyright_518rt_64","copyright-row":"custom_widget_Footer_custom_copyright-row_518rt_93"}},"form":null},"localOverride":false},"CachedAsset:text:es_ES-components/community/Navbar-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/community/Navbar-1734021423000","value":{"community":"Inicio de la comunidad","inbox":"Bandeja de entrada","manageContent":"Gestionar contenido","tos":"Términos del servicio","forgotPassword":"¿Olvidaste tu contraseña?","themeEditor":"Editor de temas","edit":"Editar barra de navegación","skipContent":"Ir al contenido","como-funciona":"¿CÓMO FUNCIONA?","articulos":"ARTÍCULOS","migrated-link-1":"Equipos","migrated-link-2":"Características y servicios","migrated-link-0":"PREGUNTAS","migrated-link-5":"MiClaro","usuarios":"USUARIOS","external-link-3":"USUARIOS","migrated-link-6":"Claro","migrated-link-3":"Cobertura","external-link-1":"ARTÍCULOS","migrated-link-4":"Roaming","external-link-2":"PREGUNTAS","external":"Google","claroperu-link":"Inicio","external-link":"¿CÓMO FUNCIONA?"},"localOverride":false},"CachedAsset:text:es_ES-components/community/NavbarHamburgerDropdown-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/community/NavbarHamburgerDropdown-1734021423000","value":{"hamburgerLabel":"Menú Lateral"},"localOverride":false},"CachedAsset:text:es_ES-components/community/BrandLogo-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/community/BrandLogo-1734021423000","value":{"logoAlt":"Khoros","themeLogoAlt":"Logotipo de marca"},"localOverride":false},"CachedAsset:text:es_ES-components/community/NavbarTextLinks-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/community/NavbarTextLinks-1734021423000","value":{"more":"Más"},"localOverride":false},"CachedAsset:text:es_ES-components/authentication/AuthenticationLink-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/authentication/AuthenticationLink-1734021423000","value":{"title.login":"Iniciar sesión","title.registration":"Registrarse","title.forgotPassword":"¿Olvidó su contraseña?","title.multiAuthLogin":"Iniciar sesión"},"localOverride":false},"CachedAsset:text:es_ES-components/community/Breadcrumb-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/community/Breadcrumb-1734021423000","value":{"navLabel":"Migas de pan","dropdown":"Navegación adicional de páginas principales"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageBanner-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageBanner-1734021423000","value":{"messageMarkedAsSpam":"Esta publicación ha sido marcada como spam","messageMarkedAsSpam@board:TKB":"Este artículo ha sido marcado como spam","messageMarkedAsSpam@board:BLOG":"Esta publicación ha sido marcada como spam","messageMarkedAsSpam@board:FORUM":"Esta discusión ha sido marcada como spam","messageMarkedAsSpam@board:OCCASION":"Este evento ha sido marcado como spam","messageMarkedAsSpam@board:IDEA":"Esta idea ha sido marcada como spam","manageSpam":"Administrar spam","messageMarkedAsAbuse":"Esta publicación ha sido marcada como abuso","messageMarkedAsAbuse@board:TKB":"Este artículo ha sido marcado como abuso","messageMarkedAsAbuse@board:BLOG":"Esta publicación ha sido marcada como abuso","messageMarkedAsAbuse@board:FORUM":"Esta discusión ha sido marcada como abuso","messageMarkedAsAbuse@board:OCCASION":"Este evento ha sido marcado como abuso","messageMarkedAsAbuse@board:IDEA":"Esta idea ha sido marcada como abuso","preModCommentAuthorText":"Este comentario será publicado tan pronto como sea aprobado","preModCommentModeratorText":"Este comentario está esperando moderación","messageMarkedAsOther":"Esta publicación ha sido rechazada por otras razones","messageMarkedAsOther@board:TKB":"Este artículo ha sido rechazado por otras razones","messageMarkedAsOther@board:BLOG":"Esta publicación ha sido rechazada por otras razones","messageMarkedAsOther@board:FORUM":"Esta discusión ha sido rechazada por otras razones","messageMarkedAsOther@board:OCCASION":"Este evento ha sido rechazado por otras razones","messageMarkedAsOther@board:IDEA":"Esta idea ha sido rechazada por otras razones","messageArchived":"Esta publicación fue archivada el {date}","relatedUrl":"Ver contenido relacionado","relatedContentText":"Mostrando contenido relacionado","archivedContentLink":"Ver contenido archivado"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/RelatedContentWidget-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/RelatedContentWidget-1734021423000","value":{"title":"Contenido relacionado","emptyDescription":"No hay contenido para mostrar"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageListForNodeByRecentActivityWidget-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageListForNodeByRecentActivityWidget-1734021423000","value":{"title@userScope:other":"Contenido Reciente","title@userScope:self":"Contribuciones","title@board:FORUM@userScope:other":"Discusiones Recientes","title@board:BLOG@userScope:other":"Blogs Recientes","emptyDescription":"No hay contenido para mostrar","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Ámbito","title@instance:1721333556319":"","title@instance:1721233251446":"Artículos","title@instance:1733952483607":"Preguntas recientes","title@instance:1721237731627":"","title@instance:1726179963868":"Publicaciones"},"localOverride":false},"Conversation:conversation:85809":{"__typename":"Conversation","id":"conversation:85809","topic":{"__typename":"ForumTopicMessage","uid":85809},"lastPostingActivityTime":"2025-04-05T10:18:38.451-05:00","solved":false},"ForumTopicMessage:message:85809":{"__typename":"ForumTopicMessage","subject":"Los claro puntos tienen fecha de vencimiento?","conversation":{"__ref":"Conversation:conversation:85809"},"id":"message:85809","revisionNum":1,"uid":85809,"depth":0,"board":{"__ref":"Forum:board:Equipos"},"author":{"__typename":"User","uid":175189,"login":"Daxred","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-5.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":8},"postTime":"2025-04-05T08:00:54.966-05:00","lastPublishTime":"2025-04-05T08:00:54.966-05:00","readOnly":false},"Conversation:conversation:85807":{"__typename":"Conversation","id":"conversation:85807","topic":{"__typename":"ForumTopicMessage","uid":85807},"lastPostingActivityTime":"2025-04-04T19:32:02.882-05:00","solved":false},"ForumTopicMessage:message:85807":{"__typename":"ForumTopicMessage","subject":"iPhone 16e","conversation":{"__ref":"Conversation:conversation:85807"},"id":"message:85807","revisionNum":1,"uid":85807,"depth":0,"board":{"__ref":"Forum:board:Equipos"},"author":{"__typename":"User","uid":77914,"login":"DenWilliams","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":8},"postTime":"2025-04-04T19:03:41.020-05:00","lastPublishTime":"2025-04-04T19:03:41.020-05:00","readOnly":false},"Conversation:conversation:82654":{"__typename":"Conversation","id":"conversation:82654","topic":{"__typename":"ForumTopicMessage","uid":82654},"lastPostingActivityTime":"2025-04-04T18:20:55.216-05:00","solved":true},"ForumTopicMessage:message:82654":{"__typename":"ForumTopicMessage","subject":"¿Cuándo habilitarán la eSIM para el A55?","conversation":{"__ref":"Conversation:conversation:82654"},"id":"message:82654","revisionNum":2,"uid":82654,"depth":0,"board":{"__ref":"Forum:board:Equipos"},"author":{"__typename":"User","uid":171684,"login":"mvalverden","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-1.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":1639},"postTime":"2024-04-10T13:21:48.790-05:00","lastPublishTime":"2024-04-11T11:31:47.396-05:00","readOnly":false},"Conversation:conversation:85803":{"__typename":"Conversation","id":"conversation:85803","topic":{"__typename":"ForumTopicMessage","uid":85803},"lastPostingActivityTime":"2025-04-03T19:31:00.968-05:00","solved":false},"ForumTopicMessage:message:85803":{"__typename":"ForumTopicMessage","subject":"Xiaomi Redmi Note 14","conversation":{"__ref":"Conversation:conversation:85803"},"id":"message:85803","revisionNum":1,"uid":85803,"depth":0,"board":{"__ref":"Forum:board:Equipos"},"author":{"__typename":"User","uid":77914,"login":"DenWilliams","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":17},"postTime":"2025-04-03T18:15:29.868-05:00","lastPublishTime":"2025-04-03T18:15:29.868-05:00","readOnly":false},"Conversation:conversation:85798":{"__typename":"Conversation","id":"conversation:85798","topic":{"__typename":"ForumTopicMessage","uid":85798},"lastPostingActivityTime":"2025-04-03T10:25:39.494-05:00","solved":false},"ForumTopicMessage:message:85798":{"__typename":"ForumTopicMessage","subject":"Cómo evitar ser víctima de llamadas spam?","conversation":{"__ref":"Conversation:conversation:85798"},"id":"message:85798","revisionNum":1,"uid":85798,"depth":0,"board":{"__ref":"Forum:board:Equipos"},"author":{"__typename":"User","uid":182057,"login":"Oscar_Antonio01","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-9.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":35},"postTime":"2025-04-03T00:26:45.249-05:00","lastPublishTime":"2025-04-03T00:26:45.249-05:00","readOnly":false},"Rank:rank:32":{"__typename":"Rank","id":"rank:32","position":6,"name":"Aficionado","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:179349":{"__typename":"User","id":"user:179349","uid":179349,"login":"Sheyla5","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-11-23T18:14:46.630-05:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:32"},"messagesCount":5,"kudosGivenCount":2,"kudosReceivedCount":1,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xnuvx57277/user:179349"},"Category:category:Canales":{"__typename":"Category","id":"category:Canales","entityType":"CATEGORY","displayId":"Canales","nodeType":"category","depth":2,"title":"Auto-Atención","shortTitle":"Auto-Atención"},"Forum:board:Mi-Claro":{"__typename":"Forum","id":"board:Mi-Claro","entityType":"FORUM","displayId":"Mi-Claro","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"Mi Claro","shortTitle":"Mi Claro","parent":{"__ref":"Category:category:Canales"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":null,"description":"","eventPath":"category:Canales/category:preguntas/community:xnuvx57277board:Mi-Claro/"},"ForumTopicMessage:message:84950":{"__typename":"ForumTopicMessage","uid":84950,"subject":"Hola, cómo hago para bloquear mi equipo por robo","id":"message:84950","revisionNum":2,"repliesCount":3,"author":{"__ref":"User:user:179349"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Mi-Claro"},"conversation":{"__ref":"Conversation:conversation:84950"},"moderationData":{"__ref":"ModerationData:moderation_data:84950"},"postTime":"2024-11-27T23:51:14.644-05:00","lastPublishTime":"2024-11-29T11:06:31.391-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":250},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:Canales/category:preguntas/community:xnuvx57277board:Mi-Claro/message:84950"},"Conversation:conversation:84950":{"__typename":"Conversation","id":"conversation:84950","solved":true,"topic":{"__ref":"ForumTopicMessage:message:84950"},"lastPostingActivityTime":"2024-11-30T10:07:20.245-05:00","lastPostTime":"2024-11-30T10:07:20.245-05:00"},"ModerationData:moderation_data:84950":{"__typename":"ModerationData","id":"moderation_data:84950","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:84950":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:84950","relatedMessage":{"__ref":"ForumTopicMessage:message:84950"}},"Rank:rank:33":{"__typename":"Rank","id":"rank:33","position":7,"name":"Principiante","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:138352":{"__typename":"User","id":"user:138352","uid":138352,"login":"RDKUONG","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-09-06T14:37:07.721-05:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xnuvx57277/user:138352"},"ForumTopicMessage:message:70954":{"__typename":"ForumTopicMessage","uid":70954,"subject":"¿Cómo bloquear el imei de mi equipo por robo?","id":"message:70954","revisionNum":3,"repliesCount":2,"author":{"__ref":"User:user:138352"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Equipos"},"conversation":{"__ref":"Conversation:conversation:70954"},"moderationData":{"__ref":"ModerationData:moderation_data:70954"},"postTime":"2021-10-04T12:39:41.877-05:00","lastPublishTime":"2021-10-05T17:47:54.202-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":12364},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:70954"},"Conversation:conversation:70954":{"__typename":"Conversation","id":"conversation:70954","solved":true,"topic":{"__ref":"ForumTopicMessage:message:70954"},"lastPostingActivityTime":"2021-10-05T17:47:54.202-05:00","lastPostTime":"2021-10-04T14:46:48.770-05:00"},"ModerationData:moderation_data:70954":{"__typename":"ModerationData","id":"moderation_data:70954","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:70954":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:70954","relatedMessage":{"__ref":"ForumTopicMessage:message:70954"}},"User:user:53483":{"__typename":"User","id":"user:53483","uid":53483,"login":"loveg20","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-11-08T09:35:43.024-05:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xnuvx57277/user:53483"},"ForumTopicMessage:message:16623":{"__typename":"ForumTopicMessage","uid":16623,"subject":"¿Cómo puedo bloquear el equipo y línea por robo?","id":"message:16623","revisionNum":4,"repliesCount":2,"author":{"__ref":"User:user:53483"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Equipos"},"conversation":{"__ref":"Conversation:conversation:16623"},"moderationData":{"__ref":"ModerationData:moderation_data:16623"},"postTime":"2018-11-08T09:37:43.864-05:00","lastPublishTime":"2020-09-08T17:56:57.771-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":27213},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:16623"},"Conversation:conversation:16623":{"__typename":"Conversation","id":"conversation:16623","solved":true,"topic":{"__ref":"ForumTopicMessage:message:16623"},"lastPostingActivityTime":"2020-11-21T21:06:39.996-05:00","lastPostTime":"2020-11-21T21:06:39.996-05:00"},"ModerationData:moderation_data:16623":{"__typename":"ModerationData","id":"moderation_data:16623","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:16623":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:16623","relatedMessage":{"__ref":"ForumTopicMessage:message:16623"}},"User:user:165132":{"__typename":"User","id":"user:165132","uid":165132,"login":"Guille_vil","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-09-12T07:45:09.466-05:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:32"},"messagesCount":37,"kudosGivenCount":6,"kudosReceivedCount":2,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":3,"entityType":"USER","eventPath":"community:xnuvx57277/user:165132"},"ForumTopicMessage:message:81048":{"__typename":"ForumTopicMessage","uid":81048,"subject":"¿Cómo puedo bloquear números spam?","id":"message:81048","revisionNum":2,"repliesCount":2,"author":{"__ref":"User:user:165132"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Equipos"},"conversation":{"__ref":"Conversation:conversation:81048"},"moderationData":{"__ref":"ModerationData:moderation_data:81048"},"postTime":"2023-09-12T08:30:57.053-05:00","lastPublishTime":"2023-09-12T16:15:27.546-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":2323},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:81048"},"Conversation:conversation:81048":{"__typename":"Conversation","id":"conversation:81048","solved":true,"topic":{"__ref":"ForumTopicMessage:message:81048"},"lastPostingActivityTime":"2023-09-12T16:15:27.546-05:00","lastPostTime":"2023-09-12T13:42:06.145-05:00"},"ModerationData:moderation_data:81048":{"__typename":"ModerationData","id":"moderation_data:81048","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:81048":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:81048","relatedMessage":{"__ref":"ForumTopicMessage:message:81048"}},"User:user:22161":{"__typename":"User","id":"user:22161","uid":22161,"login":"maria73","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-09-21T09:29:23.512-05:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xnuvx57277/user:22161"},"ForumTopicMessage:message:8675":{"__typename":"ForumTopicMessage","uid":8675,"subject":"¿Cómo puedo bloquear el equipo y línea por robo? :(","id":"message:8675","revisionNum":2,"repliesCount":2,"author":{"__ref":"User:user:22161"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Equipos"},"conversation":{"__ref":"Conversation:conversation:8675"},"moderationData":{"__ref":"ModerationData:moderation_data:8675"},"postTime":"2017-09-21T09:36:56.104-05:00","lastPublishTime":"2020-02-26T15:28:38.342-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":28151},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:8675"},"Conversation:conversation:8675":{"__typename":"Conversation","id":"conversation:8675","solved":true,"topic":{"__ref":"ForumTopicMessage:message:8675"},"lastPostingActivityTime":"2020-02-26T15:28:38.342-05:00","lastPostTime":"2017-09-21T22:36:35.862-05:00"},"ModerationData:moderation_data:8675":{"__typename":"ModerationData","id":"moderation_data:8675","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:8675":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:8675","relatedMessage":{"__ref":"ForumTopicMessage:message:8675"}},"QueryVariables:TopicReplyList:message:2502:5":{"__typename":"QueryVariables","id":"TopicReplyList:message:2502:5","value":{"id":"message:2502","first":10,"sorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":true,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:es_ES-components/nodes/NodeLink-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/nodes/NodeLink-1734021423000","value":{"place":"Lugar {name}"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageView/MessageViewStandard-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageView/MessageViewStandard-1734021423000","value":{"anonymous":"Anónimo","author":"{messageAuthorLogin}","authorBy":"por {messageAuthorLogin}","board":"en {messageBoardTitle}","replyToUser":" a {parentAuthor}","showMoreReplies":"Mostrar más","replyText":"Responder","repliesText":"Respuestas","markedAsSolved":"Marcado como resuelto","movedMessagePlaceholder.BLOG":"{count, plural, =0 {Este comentario ha sido} other {Estos comentarios han sido} }movidos.","movedMessagePlaceholder.TKB":"{count, plural, =0 {Este comentario ha sido} other {Estos comentarios han sido} }movidos.","movedMessagePlaceholder.FORUM":"{count, plural, =0 {Esta respuesta ha sido} other {Estas respuestas han sido} }movidas.","movedMessagePlaceholder.IDEA":"{count, plural, =0 {Este comentario ha sido} other {Estos comentarios han sido} }movidos.","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {Este comentario ha sido} other {Estos comentarios han sido} }movidos.","movedMessagePlaceholderUrlText":"movido.","messageStatus":"Estado: ","statusChanged":"Cambio de estado: {previousStatus} a {currentStatus}","statusAdded":"Estado agregado: {status}","statusRemoved":"Estado eliminado: {status}","labelExpand":"expandir respuestas","labelCollapse":"colapsar respuestas","unhelpfulReason.reason1":"El contenido está desactualizado","unhelpfulReason.reason2":"El artículo falta información","unhelpfulReason.reason3":"El contenido es para un producto diferente","unhelpfulReason.reason4":"No coincide con lo que estaba buscando"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/ThreadedReplyList-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/ThreadedReplyList-1734021423000","value":{"title":"{count, plural, one{# Respuesta} other{# Respuestas}}","title@board:BLOG":"{count, plural, one{# Comentario} other{# Comentarios}}","title@board:TKB":"{count, plural, one{# Comentario} other{# Comentarios}}","title@board:IDEA":"{count, plural, one{# Comentario} other{# Comentarios}}","title@board:OCCASION":"{count, plural, one{# Comentario} other{# Comentarios}}","noRepliesTitle":"Sin respuestas","noRepliesTitle@board:BLOG":"Sin comentarios","noRepliesTitle@board:TKB":"Sin comentarios","noRepliesTitle@board:IDEA":"Sin comentarios","noRepliesTitle@board:OCCASION":"Sin comentarios","noRepliesDescription":"Sé el primero en responder","noRepliesDescription@board:BLOG":"Sé el primero en comentar","noRepliesDescription@board:TKB":"Sé el primero en comentar","noRepliesDescription@board:IDEA":"Sé el primero en comentar","noRepliesDescription@board:OCCASION":"Sé el primero en comentar","messageReadOnlyAlert:BLOG":"Los comentarios se han desactivado para esta publicación","messageReadOnlyAlert:TKB":"Los comentarios se han desactivado para este artículo","messageReadOnlyAlert:IDEA":"Los comentarios se han desactivado para esta idea","messageReadOnlyAlert:FORUM":"Las respuestas se han desactivado para esta discusión","messageReadOnlyAlert:OCCASION":"Los comentarios se han desactivado para este evento"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageReplyCallToAction-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageReplyCallToAction-1734021423000","value":{"leaveReply":"Deja una respuesta...","leaveReply@board:BLOG@message:root":"Deja un comentario...","leaveReply@board:TKB@message:root":"Deja un comentario...","leaveReply@board:IDEA@message:root":"Deja un comentario...","leaveReply@board:OCCASION@message:root":"Deja un comentario...","repliesTurnedOff.FORUM":"Las respuestas están desactivadas para este tema","repliesTurnedOff.BLOG":"Los comentarios están desactivados para este tema","repliesTurnedOff.TKB":"Los comentarios están desactivados para este tema","repliesTurnedOff.IDEA":"Los comentarios están desactivados para este tema","repliesTurnedOff.OCCASION":"Los comentarios están desactivados para este tema","infoText":"¡Deja de empujarme!"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/common/QueryHandler-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/common/QueryHandler-1734021423000","value":{"title":"Manejador de consultas"},"localOverride":false},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:2990":{"__typename":"User","id":"user:2990","uid":2990,"login":"Klezita","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-21T09:46:00.704-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS0yOTkwLTU4MTBpQ0FBQ0IzMDkxRUExODE3MA"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:2990"},"ModerationData:moderation_data:2508":{"__typename":"ModerationData","id":"moderation_data:2508","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2508":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2990"},"id":"message:2508","revisionNum":3,"uid":2508,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:2502"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:2508"},"body":"
Solo para agregar, recuerda anotar tu código de bloqueo ya que te lo solicitaran cuando hagas el desbloqueo, y recuerda que el bloqueo solo se realizará por los siguientes 30 días, luego debes proceder a reactivarla.
Solo para agregar, recuerda anotar tu código de bloqueo ya que te lo solicitaran cuando hagas el desbloqueo, y recuerda que el bloqueo solo se realizará por los siguientes 30 días, luego debes proceder a reactivarla.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:2508_3"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:33603":{"__typename":"User","id":"user:33603","uid":33603,"login":"Claudi3103","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-02-26T11:33:56.489-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:33603"},"ModerationData:moderation_data:11796":{"__typename":"ModerationData","id":"moderation_data:11796","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:66189":{"__typename":"User","id":"user:66189","uid":66189,"login":"Katterine1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-04-28T12:46:52.198-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:66189"},"AcceptedSolutionMessage:message:11796":{"__typename":"AcceptedSolutionMessage","uid":11796,"id":"message:11796","revisionNum":18,"author":{"__ref":"User:user:33603"},"readOnly":false,"repliesCount":16,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:2502"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:11796"},"body":"
Amigo, por mandato de Osiptel, el canal correcto para bloquear tu línea y equipo es llamando al 123 si tienes un servicio móvil. También puedes acercarte a un Centro de Atención al Cliente, puedes agendar una cita aquí, adicionalmente también puedes agendar tu cita desde la App Mi Claro.
\n
\n
Recuerda que el bloqueo de la línea y equipo se realiza de manera conjunta y puede solicitarlo el titular de la línea, previa validación de datos.
Amigo, por mandato de Osiptel, el canal correcto para bloquear tu línea y equipo es llamando al 123 si tienes un servicio móvil. También puedes acercarte a un Centro de Atención al Cliente, puedes agendar una cita aquí, adicionalmente también puedes agendar tu cita desde la App Mi Claro.
\n
\n
Recuerda que el bloqueo de la línea y equipo se realiza de manera conjunta y puede solicitarlo el titular de la línea, previa validación de datos.
\n
\n
¡Mucha Suerte!
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:11796_18"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:19549":{"__typename":"ModerationData","id":"moderation_data:19549","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:19549":{"__typename":"ForumReplyMessage","uid":19549,"id":"message:19549","revisionNum":3,"author":{"__ref":"User:user:66189"},"readOnly":false,"repliesCount":2,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"AcceptedSolutionMessage:message:11796"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:19549"},"body":"
Hola buenas tardes, mi mamá tiene plan en claro e hizo un cambio de aparato sacando un celular nuevo en la compañía con un contrato de arriendo pagando el equipo; sin embargo, se lo robaron a mi pareja. Llamamos y se supone que ya está bloqueado pero, ¿cuáles son los pasos a seguir siendo que en mi poder ya no está el teléfono? lo rastreé por una app que hay en Play Store y me aparece una dirección donde está el celular que debo hacer que alguien nos ayude por favor ya que el teléfono ni siquiera es nuestro. Todavía es de la compañía ya que no se ha terminado de pagar el teléfono aún estamos con el contrato de arriendo con la compañía.
Hola buenas tardes, mi mamá tiene plan en claro e hizo un cambio de aparato sacando un celular nuevo en la compañía con un contrato de arriendo pagando el equipo; sin embargo, se lo robaron a mi pareja. Llamamos y se supone que ya está bloqueado pero, ¿cuáles son los pasos a seguir siendo que en mi poder ya no está el teléfono? lo rastreé por una app que hay en Play Store y me aparece una dirección donde está el celular que debo hacer que alguien nos ayude por favor ya que el teléfono ni siquiera es nuestro. Todavía es de la compañía ya que no se ha terminado de pagar el teléfono aún estamos con el contrato de arriendo con la compañía.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:19549_3"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:19560":{"__typename":"ModerationData","id":"moderation_data:19560","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:19560":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:33603"},"id":"message:19560","revisionNum":2,"uid":19560,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:19549"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:19560"},"body":"
Realmente siento mucho lo ocurrido; sin embargo, respecto a tu consulta en caso de tener un acuerdo vigente, recuerda que tienes como máximo 30 días aproximadamente para que puedas recuperar la línea. En caso desees adquirir un nuevo equipo, tendrías que pagar el monto total de la penalidad del equipo, de esta manera, el sistema permitirá que puedas renovar. Caso con contrario, lo que puedes hacer es pasar tu línea móvil a prepago y solicitar un refinanciamiento de la penalidad hasta en 12 cuotas así no perderías tu número y no quedarás con dicho importe pendiente de la penalidad.
\n
\n
Recuerda que puedes comunicarte al 0-800-00-123 o por el ClaroBot.
Realmente siento mucho lo ocurrido; sin embargo, respecto a tu consulta en caso de tener un acuerdo vigente, recuerda que tienes como máximo 30 días aproximadamente para que puedas recuperar la línea. En caso desees adquirir un nuevo equipo, tendrías que pagar el monto total de la penalidad del equipo, de esta manera, el sistema permitirá que puedas renovar. Caso con contrario, lo que puedes hacer es pasar tu línea móvil a prepago y solicitar un refinanciamiento de la penalidad hasta en 12 cuotas así no perderías tu número y no quedarás con dicho importe pendiente de la penalidad.
\n
\n
Recuerda que puedes comunicarte al 0-800-00-123 o por el ClaroBot.
\n
\n
Espero poder verte ayudado.
\n
\n
No olvides de regalarme un like :)
\n
\n
Galit.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:19560_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:66329":{"__typename":"User","id":"user:66329","uid":66329,"login":"ana34","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-04-30T18:04:13.714-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:66329"},"ModerationData:moderation_data:19630":{"__typename":"ModerationData","id":"moderation_data:19630","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1329":{"__typename":"User","id":"user:1329","uid":1329,"login":"HAGUZ","biography":"Soy un ciudadano Limeño, todos tenemos derechos, deberes y obligaciones. http://bit.ly/2HeDJbp","registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-07T18:52:11.588-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS0xMzI5LTQxOTBpMTQ2RTREM0EzNUQ2MjE1Qg"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:1329"},"ForumReplyMessage:message:19630":{"__typename":"ForumReplyMessage","uid":19630,"id":"message:19630","revisionNum":2,"author":{"__ref":"User:user:66329"},"readOnly":false,"repliesCount":2,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"AcceptedSolutionMessage:message:11796"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:19630"},"body":"
El día de hoy me robaron mi celular en el Hospital Almenara, de pedí a mi sobrina para que lo bloqueé o anule, yo no puedo hacerlo debido a que he tenido un accidente y me encuentro imposibilitada para hacer cualquier trámite, mi sobrina ha llamado al 123 prestándose un celular claro y el Sr. Daniel Bazan le hizo varias preguntas, creo yo innecesarias ante esta emergencia, por ejemplo cuando vencía el pago de la línea, por más que le hizo presente mi estado de salud el Sr. Daniel Bazan se niega a proceder con el bloqueo o anulación.
\n
He llamado de mi teléfono fijo al 0(800)00123 y 016200123 y no atienden este servicio de bloqueo.
\n
Quiero presentar mi reclamo ante la poca voluntad de servicio del Sr. Daniel Bazan, así como se desviven para solicitar el cambio de servicio para su empresa o en las ventas de celulares, lo mismo debe hacer cuando un usuario de claro tiene un problema como el mío. Y responsabilizo a la empresa de lo que pueda suceder.
\n
\n
Espero que por este medio, pueda realizar la anulación o bloqueo de la línea de mi celular.
El día de hoy me robaron mi celular en el Hospital Almenara, de pedí a mi sobrina para que lo bloqueé o anule, yo no puedo hacerlo debido a que he tenido un accidente y me encuentro imposibilitada para hacer cualquier trámite, mi sobrina ha llamado al 123 prestándose un celular claro y el Sr. Daniel Bazan le hizo varias preguntas, creo yo innecesarias ante esta emergencia, por ejemplo cuando vencía el pago de la línea, por más que le hizo presente mi estado de salud el Sr. Daniel Bazan se niega a proceder con el bloqueo o anulación.
\n
He llamado de mi teléfono fijo al 0(800)00123 y 016200123 y no atienden este servicio de bloqueo.
\n
Quiero presentar mi reclamo ante la poca voluntad de servicio del Sr. Daniel Bazan, así como se desviven para solicitar el cambio de servicio para su empresa o en las ventas de celulares, lo mismo debe hacer cuando un usuario de claro tiene un problema como el mío. Y responsabilizo a la empresa de lo que pueda suceder.
\n
\n
Espero que por este medio, pueda realizar la anulación o bloqueo de la línea de mi celular.
\n
\n
ANA MARÍA LLANOS BRICEÑO
\n
Celular xxxxxxxxx
\n
Fijo Movistar xxxxxx
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:19630_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:19667":{"__typename":"ModerationData","id":"moderation_data:19667","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:19667":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1329"},"id":"message:19667","revisionNum":4,"uid":19667,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:19630"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:19667"},"body":"
ana34 En primer lugar, le deseo su pronta recuperación y buena salud. Respecto al bloqueo de la línea comentarle que solo usted como titular puede hacer el trámite vía llamada o en la oficina de Claro. Puede llamar desde cualquier otra línea de Claro al 123 para solicitar el bloqueo o al 0800-00-123 (servicios móviles) para solicitar el bloqueo del equipo y el chip. Entiendo su malestar con el asesor Daniel Bazán que atendió a su sobrina mediante llamada telefónica, sin embargo las preguntas son necesarias para validar que realmente sea el titular quien solicite el bloqueo por robo o pérdida y no otras personas. En ese sentido, le invito por favor a volver llamar al 123 para solicitar el bloqueo o al 0800-00-123 (servicios móviles) para solicitar el bloqueo del equipo y el chip; recuerde solo el titular puede realizar este trámite vía llamada. Nos comenta cualquier otra duda :robotsad:
En primer lugar, le deseo su pronta recuperación y buena salud. Respecto al bloqueo de la línea comentarle que solo usted como titular puede hacer el trámite vía llamada o en la oficina de Claro. Puede llamar desde cualquier otra línea de Claro al 123 para solicitar el bloqueo o al 0800-00-123 (servicios móviles) para solicitar el bloqueo del equipo y el chip. Entiendo su malestar con el asesor Daniel Bazán que atendió a su sobrina mediante llamada telefónica, sin embargo las preguntas son necesarias para validar que realmente sea el titular quien solicite el bloqueo por robo o pérdida y no otras personas. En ese sentido, le invito por favor a volver llamar al 123 para solicitar el bloqueo o al 0800-00-123 (servicios móviles) para solicitar el bloqueo del equipo y el chip; recuerde solo el titular puede realizar este trámite vía llamada. Nos comenta cualquier otra duda :robotsad:
\n
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:19667_4"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:121860":{"__typename":"User","id":"user:121860","uid":121860,"login":"GIOMOFLO","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-01-28T21:53:10.767-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:121860"},"ModerationData:moderation_data:61487":{"__typename":"ModerationData","id":"moderation_data:61487","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:61487":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:121860"},"id":"message:61487","revisionNum":2,"uid":61487,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"AcceptedSolutionMessage:message:11796"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:61487"},"body":"
He realizado todos esos pasos y la maquina contestadora me responde siempre que todos los asesores están ocupados y que intente más tarde. El robo del celular se produjo a las 2 de la tarde de hoy 28 de enero 2021; en estos momentos son las 10:11 de la noche y aún no he logrado bloquearlo y la maquina sigue respondiendo lo mismo.
He realizado todos esos pasos y la maquina contestadora me responde siempre que todos los asesores están ocupados y que intente más tarde. El robo del celular se produjo a las 2 de la tarde de hoy 28 de enero 2021; en estos momentos son las 10:11 de la noche y aún no he logrado bloquearlo y la maquina sigue respondiendo lo mismo.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:61487_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:7517":{"__typename":"User","id":"user:7517","uid":7517,"login":"Gabo30282","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-01-17T17:40:00.713-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:7517"},"ModerationData:moderation_data:6195":{"__typename":"ModerationData","id":"moderation_data:6195","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:64676":{"__typename":"User","id":"user:64676","uid":64676,"login":"oli080917","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-03-31T00:17:31.905-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:64676"},"ForumReplyMessage:message:6195":{"__typename":"ForumReplyMessage","uid":6195,"id":"message:6195","revisionNum":4,"author":{"__ref":"User:user:7517"},"readOnly":false,"repliesCount":5,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:2502"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:6195"},"body":"
Puedes realizar el bloqueo por robo o pérdida llamando al 123 o al 0 800 00 123, la llamada la puedes hacer desde cualquier móvil o fijo, como también puedes realizarlo en un Centro de Atención al Cliente de Claro. Te comento que vía llamada se realiza el bloqueo tanto de equipo como de la línea, si deseas un bloqueo parcial, solo podrás realizarlo acercándote a un Centro de Atención al Cliente de Claro con tu DNI.
Puedes realizar el bloqueo por robo o pérdida llamando al 123 o al 0 800 00 123, la llamada la puedes hacer desde cualquier móvil o fijo, como también puedes realizarlo en un Centro de Atención al Cliente de Claro. Te comento que vía llamada se realiza el bloqueo tanto de equipo como de la línea, si deseas un bloqueo parcial, solo podrás realizarlo acercándote a un Centro de Atención al Cliente de Claro con tu DNI.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:6195_4"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:18963":{"__typename":"ModerationData","id":"moderation_data:18963","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18963":{"__typename":"ForumReplyMessage","uid":18963,"id":"message:18963","revisionNum":2,"author":{"__ref":"User:user:64676"},"readOnly":false,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:6195"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:18963"},"body":"
Hola, alguien me podría decir si, ¿el equipo por medio de un contrato postpago que haya sido robado tiene garantía para reposición?
Hola, alguien me podría decir si, ¿el equipo por medio de un contrato postpago que haya sido robado tiene garantía para reposición?
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18963_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:18964":{"__typename":"ModerationData","id":"moderation_data:18964","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18964":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1329"},"id":"message:18964","revisionNum":4,"uid":18964,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:18963"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:18964"},"body":"
oli080917 Solo si contrato el servicio de protección móvil, aquí le dejo el enlace de toda la información: bit.ly/2r9TlKC
Solo si contrato el servicio de protección móvil, aquí le dejo el enlace de toda la información: bit.ly/2r9TlKC
\n
\n
Saludos :robotwink:
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18964_4"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:155992":{"__typename":"User","id":"user:155992","uid":155992,"login":"Seyshin_479","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-11-04T13:24:57.792-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:155992"},"ModerationData:moderation_data:77897":{"__typename":"ModerationData","id":"moderation_data:77897","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:77897":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:155992"},"id":"message:77897","revisionNum":1,"uid":77897,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:6195"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:77897"},"body":"
el 0800 00 123 no sirve!!
Me robaron el celular quiero llamar desde otro operador y la contestadora me manda a que llame desde mi número al 123, ¿como lo hago? si me han robado!!!
Me robaron el celular quiero llamar desde otro operador y la contestadora me manda a que llame desde mi número al 123, ¿como lo hago? si me han robado!!!
Pésimo servicio como siempre.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:77897_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:159284":{"__typename":"User","id":"user:159284","uid":159284,"login":"Alejango2808","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-02-26T16:56:34.714-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:159284"},"ModerationData:moderation_data:82221":{"__typename":"ModerationData","id":"moderation_data:82221","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:82221":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:159284"},"id":"message:82221","revisionNum":1,"uid":82221,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:6195"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:82221"},"body":"
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:82221_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:49491":{"__typename":"User","id":"user:49491","uid":49491,"login":"rony3","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-09-09T23:51:19.166-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:49491"},"ModerationData:moderation_data:15732":{"__typename":"ModerationData","id":"moderation_data:15732","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:15732":{"__typename":"ForumReplyMessage","uid":15732,"id":"message:15732","revisionNum":3,"author":{"__ref":"User:user:49491"},"readOnly":false,"repliesCount":12,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:2502"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:15732"},"body":"
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:15732_3"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:15734":{"__typename":"ModerationData","id":"moderation_data:15734","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:15734":{"__typename":"ForumReplyMessage","uid":15734,"id":"message:15734","revisionNum":4,"author":{"__ref":"User:user:1329"},"readOnly":false,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:15732"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:15734"},"body":"
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:15734_4"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:19208":{"__typename":"ModerationData","id":"moderation_data:19208","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:19208":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1329"},"id":"message:19208","revisionNum":4,"uid":19208,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:15734"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:19208"},"body":"
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:19208_4"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:159879":{"__typename":"User","id":"user:159879","uid":159879,"login":"ROBY52","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-03-23T11:33:07.270-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:159879"},"ModerationData:moderation_data:79111":{"__typename":"ModerationData","id":"moderation_data:79111","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:79111":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:159879"},"id":"message:79111","revisionNum":1,"uid":79111,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:15732"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:79111"},"body":"
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:79111_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:173615":{"__typename":"User","id":"user:173615","uid":173615,"login":"robledo1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-05-26T08:22:37.245-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:173615"},"ModerationData:moderation_data:83001":{"__typename":"ModerationData","id":"moderation_data:83001","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:83001":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:173615"},"id":"message:83001","revisionNum":1,"uid":83001,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:15732"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:83001"},"body":"
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:83001_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:49682":{"__typename":"User","id":"user:49682","uid":49682,"login":"Segundo1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-09-12T20:27:17.915-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:49682"},"ModerationData:moderation_data:15796":{"__typename":"ModerationData","id":"moderation_data:15796","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:15796":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:49682"},"id":"message:15796","revisionNum":2,"uid":15796,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:2502"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:15796"},"body":"
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:15796_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:51040":{"__typename":"User","id":"user:51040","uid":51040,"login":"alison4","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-10-03T20:32:10.930-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:51040"},"ModerationData:moderation_data:16042":{"__typename":"ModerationData","id":"moderation_data:16042","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:16042":{"__typename":"ForumReplyMessage","uid":16042,"id":"message:16042","revisionNum":2,"author":{"__ref":"User:user:51040"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:2502"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:16042"},"body":"
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:16042_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:16637":{"__typename":"ModerationData","id":"moderation_data:16637","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:16637":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1329"},"id":"message:16637","revisionNum":4,"uid":16637,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:16042"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:16637"},"body":"
alison4 ¡Lamentamos lo ocurrido! Recordar que por este medio no podemos realizar ningún bloqueo sea por pérdida o robo a ningún chip y equipo. Esta solicitud solo está permitida al titular del servicio comunicándose al 123.
¡Lamentamos lo ocurrido! Recordar que por este medio no podemos realizar ningún bloqueo sea por pérdida o robo a ningún chip y equipo. Esta solicitud solo está permitida al titular del servicio comunicándose al 123.
\n
\n
Saludos :robotwink:
\n
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:16637_4"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:16543":{"__typename":"User","id":"user:16543","uid":16543,"login":"duberneis","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-07-01T18:17:09.148-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:16543"},"ModerationData:moderation_data:6813":{"__typename":"ModerationData","id":"moderation_data:6813","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:211":{"__typename":"User","id":"user:211","uid":211,"login":"JosephToño23","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-09-14T12:02:19.799-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:211"},"ForumReplyMessage:message:6813":{"__typename":"ForumReplyMessage","uid":6813,"id":"message:6813","revisionNum":4,"author":{"__ref":"User:user:16543"},"readOnly":false,"repliesCount":3,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:2502"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:6813"},"body":"
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:6813_4"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:6821":{"__typename":"ModerationData","id":"moderation_data:6821","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6821":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:211"},"id":"message:6821","revisionNum":5,"uid":6821,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:6813"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:6821"},"body":"
\n
¡Qué tal!
\n
Lo primero que te pedirán es que confirmes tus datos personales (nombre, DNI y fecha de nacimiento). De esto siguen unas preguntas sobre tu línea que, como titular, deberías saber, como el cargo fijo, fecha de activación, etc.
Lo primero que te pedirán es que confirmes tus datos personales (nombre, DNI y fecha de nacimiento). De esto siguen unas preguntas sobre tu línea que, como titular, deberías saber, como el cargo fijo, fecha de activación, etc.
\n
\n
Espero te sirva. :manhappy:
\n
\n
JP
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:6821_5"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:61341":{"__typename":"User","id":"user:61341","uid":61341,"login":"Aligata","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-02-10T05:10:19.710-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:61341"},"ModerationData:moderation_data:18237":{"__typename":"ModerationData","id":"moderation_data:18237","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18237":{"__typename":"ForumReplyMessage","uid":18237,"id":"message:18237","revisionNum":2,"author":{"__ref":"User:user:61341"},"readOnly":false,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:6813"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:18237"},"body":"
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18237_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:18630":{"__typename":"ModerationData","id":"moderation_data:18630","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18630":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1329"},"id":"message:18630","revisionNum":3,"uid":18630,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:18237"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:18630"},"body":"
Aligata lo lamento, le sugiero llamar desde otro móvil Claro al 123.
lo lamento, le sugiero llamar desde otro móvil Claro al 123.
\n
\n
ha escrito: Me robaron.
\n
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18630_3"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:24330":{"__typename":"User","id":"user:24330","uid":24330,"login":"MALVARADOV","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-10-24T14:48:59.387-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:24330"},"ModerationData:moderation_data:9402":{"__typename":"ModerationData","id":"moderation_data:9402","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9402":{"__typename":"ForumReplyMessage","uid":9402,"id":"message:9402","revisionNum":3,"author":{"__ref":"User:user:24330"},"readOnly":false,"repliesCount":4,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:2502"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:9402"},"body":"
¿Cómo puedo bloquear el número si estoy fuera del país y no lo tengo en uso?
¿Cómo puedo bloquear el número si estoy fuera del país y no lo tengo en uso?
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:9402_3"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:9948":{"__typename":"ModerationData","id":"moderation_data:9948","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:145850":{"__typename":"User","id":"user:145850","uid":145850,"login":"Lisbeth0071","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-02-20T09:31:37.361-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:145850"},"ForumReplyMessage:message:9948":{"__typename":"ForumReplyMessage","uid":9948,"id":"message:9948","revisionNum":5,"author":{"__ref":"User:user:1329"},"readOnly":false,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:9402"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:9948"},"body":"
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:9948_5"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:74026":{"__typename":"ModerationData","id":"moderation_data:74026","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:74026":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:145850"},"id":"message:74026","revisionNum":2,"uid":74026,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:9948"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:74026"},"body":"
Ayúdame por favor, tengo que bloquear mi número de teléfono que me acaban de robar :c
Ayúdame por favor, tengo que bloquear mi número de teléfono que me acaban de robar :c
\n
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:74026_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:168389":{"__typename":"User","id":"user:168389","uid":168389,"login":"Axel11-07","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-01-05T19:44:39.940-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:168389"},"ModerationData:moderation_data:81987":{"__typename":"ModerationData","id":"moderation_data:81987","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:81987":{"__typename":"ForumReplyMessage","uid":81987,"id":"message:81987","revisionNum":2,"author":{"__ref":"User:user:168389"},"readOnly":false,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:9402"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:81987"},"body":"
como puedo bloquear mi chip por caso de robo o perdida, si no cuento con un dispositivo movil para llamar y hacerlo por ahí
como puedo bloquear mi chip por caso de robo o perdida, si no cuento con un dispositivo movil para llamar y hacerlo por ahí
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:81987_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:82129":{"__typename":"ModerationData","id":"moderation_data:82129","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:82129":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:33603"},"id":"message:82129","revisionNum":1,"uid":82129,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:81987"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:82129"},"body":"
Axel, puedes prestarte un equipo de algún familiar y hacer el bloqueo, de lo contrario solo queda acercarte a un centro de atención al cliente.
Axel, puedes prestarte un equipo de algún familiar y hacer el bloqueo, de lo contrario solo queda acercarte a un centro de atención al cliente.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:82129_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:43022":{"__typename":"User","id":"user:43022","uid":43022,"login":"ellenarias","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-06-14T11:22:12.338-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:43022"},"ModerationData:moderation_data:15342":{"__typename":"ModerationData","id":"moderation_data:15342","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:15342":{"__typename":"ForumReplyMessage","uid":15342,"id":"message:15342","revisionNum":2,"author":{"__ref":"User:user:43022"},"readOnly":false,"repliesCount":0,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:2502"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:15342"},"body":"
Si deseas generar el bloqueo de tu línea por pérdida o robo, tienes que comunicarte directamente al canal de atención, vía telefónica de Claro. Desde un móvil Claro sin costo al 123, desde un móvil o fijo sin costo al 0 800 00 123 o desde un móvil o fijo con costo al 01 620-0123.
\n
Por otro lado recuerda, que no es recomendable que brindes información privada por este medio, ya que es un foro público y por seguridad es mejor que protejas tus datos.
Si deseas generar el bloqueo de tu línea por pérdida o robo, tienes que comunicarte directamente al canal de atención, vía telefónica de Claro. Desde un móvil Claro sin costo al 123, desde un móvil o fijo sin costo al 0 800 00 123 o desde un móvil o fijo con costo al 01 620-0123.
\n
Por otro lado recuerda, que no es recomendable que brindes información privada por este medio, ya que es un foro público y por seguridad es mejor que protejas tus datos.
\n
\n
Saludos :smileyhappy:
\n
\n
ENAM
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:15342_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:82999":{"__typename":"ModerationData","id":"moderation_data:82999","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:82999":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:173615"},"id":"message:82999","revisionNum":1,"uid":82999,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:15342"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:82999"},"body":"
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:82999_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:83000":{"__typename":"ModerationData","id":"moderation_data:83000","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:83000":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:173615"},"id":"message:83000","revisionNum":1,"uid":83000,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:15342"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:83000"},"body":"
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:83000_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:50057":{"__typename":"User","id":"user:50057","uid":50057,"login":"Yordan","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-09-18T21:25:05.583-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:50057"},"ModerationData:moderation_data:15885":{"__typename":"ModerationData","id":"moderation_data:15885","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:15885":{"__typename":"ForumReplyMessage","uid":15885,"id":"message:15885","revisionNum":3,"author":{"__ref":"User:user:50057"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:2502"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:15885"},"body":"
Quiero bloquear mi celular el número es xxxxxxxxx.
Quiero bloquear mi celular el número es xxxxxxxxx.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:15885_3"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:15889":{"__typename":"ModerationData","id":"moderation_data:15889","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:15889":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:43022"},"id":"message:15889","revisionNum":2,"uid":15889,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:15885"},"conversation":{"__ref":"Conversation:conversation:2502"},"subject":"Re: ¿Cómo puedo bloquear el equipo y línea por robo?","moderationData":{"__ref":"ModerationData:moderation_data:15889"},"body":"
\n
¡Qué tal, Yordan! Líneas arriba encontrarás la respuesta a tu consulta.
¡Qué tal, ! Líneas arriba encontrarás la respuesta a tu consulta.
\n
\n
Buen día :smileyhappy:
\n
\n
ENAM
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:15889_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:2502"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":false,"useNodeHoverCard":false,"usePreviewSubjectModal":false,"useMessageStatus":false}},"CachedAsset:text:es_ES-components/messages/EscalatedMessageBanner-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/EscalatedMessageBanner-1734021423000","value":{"escalationMessage":"Escalado a Salesforce por {username} el {date}","viewDetails":"Ver detalles","modalTitle":"Detalles del caso","escalatedBy":"Escalado por: ","escalatedOn":"Escalado el: ","caseNumber":"Número de caso: ","status":"Estado: ","lastUpdateDate":"Última actualización: ","automaticEscalation":"escalada automática","anonymous":"Anónimo"},"localOverride":false},"CachedAsset:text:es_ES-components/users/UserLink-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/users/UserLink-1734021423000","value":{"authorName":"Ver perfil: {author}","anonymous":"Anónimo"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/users/UserRank-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/users/UserRank-1734021423000","value":{"rankName":"{rankName}","userRank":"Rango de autor {rankName}"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageTime-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageTime-1734021423000","value":{"postTime":"Publicado: {time}","lastPublishTime":"Última actualización: {time}","conversation.lastPostingActivityTime":"Última actividad de publicación: {time}","conversation.lastPostTime":"Último horario de publicación: {time}","moderationData.rejectTime":"Horario de rechazo: {time}"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageSolvedBadge-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageSolvedBadge-1734021423000","value":{"solved":"Resuelto"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageSubject-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageSubject-1734021423000","value":{"noSubject":"(sin asunto)"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageBody-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageBody-1734021423000","value":{"showMessageBody":"Mostrar más","mentionsErrorTitle":"{mentionsType, select, board {Tablero} user {Usuario} message {Mensaje} other {}} Ya no está disponible","mentionsErrorMessage":"El/la {mentionsType} que estás intentando ver ha sido eliminado/a de la comunidad.","videoProcessing":"El vídeo se está procesando. Por favor, inténtalo de nuevo en unos minutos.","bannerTitle":"El proveedor de vídeo requiere cookies para reproducir el vídeo. Acepta para continuar o {url} directamente en el sitio del proveedor.","buttonTitle":"Aceptar","urlText":"ver"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageCustomFields-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageCustomFields-1734021423000","value":{"CustomField.default.label":"Valor de {name}"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageReplyButton-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageReplyButton-1734021423000","value":{"repliesCount":"{count}","title":"Responder","title@board:BLOG@message:root":"Comentario","title@board:TKB@message:root":"Comentario","title@board:IDEA@message:root":"Comentario","title@board:OCCASION@message:root":"Comentario"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageSolutionList-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageSolutionList-1734021423000","value":{"emptyDescription":"Aún no se han encontrado soluciones para mensajes"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/AcceptedSolutionButton-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/AcceptedSolutionButton-1734021423000","value":{"accept":"Marcar como solución","accepted":"Marcado como solución","errorHeader":"¡Error!","errorAdd":"Hubo un error al marcar como solución.","errorRemove":"Hubo un error al desmarcar como solución.","solved":"Resuelto","topicAlreadySolvedErrorTitle":"La solución ya existe","topicAlreadySolvedErrorDesc":"Actualiza el navegador para ver la solución existente"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/common/Pager/PagerLoadMore-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/common/Pager/PagerLoadMore-1734021423000","value":{"loadMore":"Mostrar más"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/common/Pager/PagerLoadMorePreviousNextLinkable-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/common/Pager/PagerLoadMorePreviousNextLinkable-1734021423000","value":{"loadMore":"Mostrar más"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageView/MessageViewInline-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageView/MessageViewInline-1734021423000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anónimo","place":"Lugar {bylineBoard}","gotoParent":"Ir al padre {name}"},"localOverride":false},"Revision:revision:19560_2":{"__typename":"Revision","id":"revision:19560_2","lastEditTime":"2022-05-16T16:52:22.932-05:00"},"Revision:revision:61487_2":{"__typename":"Revision","id":"revision:61487_2","lastEditTime":"2022-05-16T16:56:27.882-05:00"},"Revision:revision:19549_3":{"__typename":"Revision","id":"revision:19549_3","lastEditTime":"2020-02-10T10:19:19.766-05:00"},"Revision:revision:19630_2":{"__typename":"Revision","id":"revision:19630_2","lastEditTime":"2020-02-10T10:21:43.791-05:00"},"Revision:revision:16637_4":{"__typename":"Revision","id":"revision:16637_4","lastEditTime":"2021-01-08T17:37:21.519-05:00"},"Revision:revision:18964_4":{"__typename":"Revision","id":"revision:18964_4","lastEditTime":"2022-06-15T14:16:21.692-05:00"},"Revision:revision:6195_4":{"__typename":"Revision","id":"revision:6195_4","lastEditTime":"2022-05-16T16:44:47.410-05:00"},"Revision:revision:11796_18":{"__typename":"Revision","id":"revision:11796_18","lastEditTime":"2023-10-26T12:48:30.204-05:00"},"Revision:revision:6813_4":{"__typename":"Revision","id":"revision:6813_4","lastEditTime":"2022-07-15T14:34:30.752-05:00"},"Revision:revision:19667_4":{"__typename":"Revision","id":"revision:19667_4","lastEditTime":"2022-05-16T16:54:01.191-05:00"},"Revision:revision:18237_2":{"__typename":"Revision","id":"revision:18237_2","lastEditTime":"2020-02-10T10:11:19.464-05:00"},"Revision:revision:19208_4":{"__typename":"Revision","id":"revision:19208_4","lastEditTime":"2022-05-16T16:51:37.190-05:00"},"Revision:revision:2508_3":{"__typename":"Revision","id":"revision:2508_3","lastEditTime":"2022-05-16T16:44:30.812-05:00"},"Revision:revision:18963_2":{"__typename":"Revision","id":"revision:18963_2","lastEditTime":"2020-02-10T10:12:15.878-05:00"},"Revision:revision:77897_1":{"__typename":"Revision","id":"revision:77897_1","lastEditTime":"2022-11-04T13:27:46.495-05:00"},"Revision:revision:82221_1":{"__typename":"Revision","id":"revision:82221_1","lastEditTime":"2024-01-29T23:45:15.466-05:00"},"Revision:revision:79111_1":{"__typename":"Revision","id":"revision:79111_1","lastEditTime":"2023-03-23T12:04:03.169-05:00"},"Revision:revision:15734_4":{"__typename":"Revision","id":"revision:15734_4","lastEditTime":"2022-05-16T16:48:00.232-05:00"},"Revision:revision:83001_1":{"__typename":"Revision","id":"revision:83001_1","lastEditTime":"2024-05-26T08:32:41.372-05:00"},"Revision:revision:15796_2":{"__typename":"Revision","id":"revision:15796_2","lastEditTime":"2022-05-16T16:48:15.721-05:00"},"Revision:revision:15732_3":{"__typename":"Revision","id":"revision:15732_3","lastEditTime":"2022-05-16T16:47:38.205-05:00"},"Revision:revision:6821_5":{"__typename":"Revision","id":"revision:6821_5","lastEditTime":"2022-06-15T14:14:48.459-05:00"},"Revision:revision:16042_2":{"__typename":"Revision","id":"revision:16042_2","lastEditTime":"2020-02-10T10:06:38.504-05:00"},"Revision:revision:18630_3":{"__typename":"Revision","id":"revision:18630_3","lastEditTime":"2022-05-16T16:50:04.446-05:00"},"Revision:revision:74026_2":{"__typename":"Revision","id":"revision:74026_2","lastEditTime":"2022-05-16T16:58:30.931-05:00"},"Revision:revision:9948_5":{"__typename":"Revision","id":"revision:9948_5","lastEditTime":"2022-06-15T14:15:05.525-05:00"},"Revision:revision:81987_2":{"__typename":"Revision","id":"revision:81987_2","lastEditTime":"2024-01-05T19:54:26.035-05:00"},"Revision:revision:82129_1":{"__typename":"Revision","id":"revision:82129_1","lastEditTime":"2024-01-23T00:39:26.587-05:00"},"Revision:revision:9402_3":{"__typename":"Revision","id":"revision:9402_3","lastEditTime":"2022-05-16T16:46:18.819-05:00"},"Revision:revision:15889_2":{"__typename":"Revision","id":"revision:15889_2","lastEditTime":"2022-05-16T16:48:50.754-05:00"},"Revision:revision:82999_1":{"__typename":"Revision","id":"revision:82999_1","lastEditTime":"2024-05-26T08:30:58.544-05:00"},"Revision:revision:15885_3":{"__typename":"Revision","id":"revision:15885_3","lastEditTime":"2022-05-16T16:48:31.502-05:00"},"Revision:revision:83000_1":{"__typename":"Revision","id":"revision:83000_1","lastEditTime":"2024-05-26T08:32:07.029-05:00"},"Revision:revision:15342_2":{"__typename":"Revision","id":"revision:15342_2","lastEditTime":"2022-05-16T16:47:20.353-05:00"},"CachedAsset:text:es_ES-shared/client/components/users/UserAvatar-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/users/UserAvatar-1734021423000","value":{"altText":"Avatar de {login}","altTextGeneric":"Avatar del usuario"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/ranks/UserRankLabel-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/ranks/UserRankLabel-1734021423000","value":{"altTitle":"Icono para el rango de {rankName}"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/nodes/NodeIcon-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/nodes/NodeIcon-1734021423000","value":{"contentType":"Tipo de contenido {style, select, FORUM {Foro} BLOG {Blog} TKB {Base de conocimiento} IDEA {Ideas} OCCASION {Eventos} other {}} icono"},"localOverride":false},"CachedAsset:text:es_ES-components/tags/TagView/TagViewChip-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/tags/TagView/TagViewChip-1734021423000","value":{"tagLabelName":"Nombre de etiqueta {tagName}"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"equipos","messageSubject":"¿cómo-puedo-bloquear-el-equipo-y-línea-por-robo","messageId":"2502"},"buildId":"q_bLpq2mflH0BeZigxpj6","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"claroperu","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/messages/ThreadedReplyList/ThreadedReplyList.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","../shared/client/components/common/Pager/PagerLoadMorePreviousNextLinkable/PagerLoadMorePreviousNextLinkable.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}
