Discusión del foro

Avatar de Gabo30282
Gabo30282
Leyenda
24-05-2017

Puedes realizar el bloqueo por robo o pérdida llamando al 123 o al 0 800 00 123, la llamada  la puedes hacer desde cualquier móvil o fijo, como también puedes realizarlo en un Centro de Atención al Cliente de Claro. Te comento que vía llamada se realiza el bloqueo tanto de equipo como de la línea, si deseas un bloqueo parcial, solo podrás realizarlo acercándote a un Centro de Atención al Cliente de Claro con tu DNI.

Avatar de Alejango2808
Alejango2808
Principiante
30-01-2024

Kiero blokear mi equipo  y línea x robo

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Hola Esguz,

\n

 

\n

Amigo, por mandato de Osiptel, el canal correcto para bloquear tu línea y equipo es llamando al 123 si tienes un servicio móvil. También puedes acercarte a un Centro de Atención al Cliente, puedes agendar una cita aquí, adicionalmente también puedes agendar tu cita desde la App Mi Claro.

\n

 

\n

Recuerda que el bloqueo de la línea y equipo se realiza de manera conjunta y puede solicitarlo el titular de la línea, previa validación de datos.

\n

 

\n

¡Mucha Suerte!

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Puedes realizar el bloqueo por robo o pérdida llamando al 123 o al 0 800 00 123, la llamada  la puedes hacer desde cualquier móvil o fijo, como también puedes realizarlo en un Centro de Atención al Cliente de Claro. Te comento que vía llamada se realiza el bloqueo tanto de equipo como de la línea, si deseas un bloqueo parcial, solo podrás realizarlo acercándote a un Centro de Atención al Cliente de Claro con tu DNI.

","body@stringLength":"436","rawBody":"

Puedes realizar el bloqueo por robo o pérdida llamando al 123 o al 0 800 00 123, la llamada  la puedes hacer desde cualquier móvil o fijo, como también puedes realizarlo en un Centro de Atención al Cliente de Claro. Te comento que vía llamada se realiza el bloqueo tanto de equipo como de la línea, si deseas un bloqueo parcial, solo podrás realizarlo acercándote a un Centro de Atención al Cliente de Claro con tu DNI.

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