Discusión del foro

Avatar de MALVARADOV
MALVARADOV
Principiante
24-10-2017

¿Cómo puedo bloquear el número si estoy fuera del país y no lo tengo en uso?

Avatar de Axel11-07
Axel11-07
Principiante
06-01-2024

 

como puedo bloquear mi chip por caso de robo o perdida, si no cuento con un dispositivo movil para llamar y hacerlo por ahí 

  • Avatar de Claudi3103
    Claudi3103
    Leyenda
    23-01-2024

    Axel, puedes prestarte un equipo de algún familiar y hacer el bloqueo, de lo contrario solo queda acercarte a un centro de atención al cliente. 

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como puedo bloquear mi chip por caso de robo o perdida, si no cuento con un dispositivo movil para llamar y hacerlo por ahí 

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como puedo bloquear mi chip por caso de robo o perdida, si no cuento con un dispositivo movil para llamar y hacerlo por ahí 

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¿Cómo puedo bloquear el número si estoy fuera del país y no lo tengo en uso?

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Hola Esguz,

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Amigo, por mandato de Osiptel, el canal correcto para bloquear tu línea y equipo es llamando al 123 si tienes un servicio móvil. También puedes acercarte a un Centro de Atención al Cliente, puedes agendar una cita aquí, adicionalmente también puedes agendar tu cita desde la App Mi Claro.

\n

 

\n

Recuerda que el bloqueo de la línea y equipo se realiza de manera conjunta y puede solicitarlo el titular de la línea, previa validación de datos.

\n

 

\n

¡Mucha Suerte!

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Axel, puedes prestarte un equipo de algún familiar y hacer el bloqueo, de lo contrario solo queda acercarte a un centro de atención al cliente. 

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