Discusión del foro

Esguz

Maestro

22-11-2016

Resuelto

¿Cómo puedo bloquear el equipo y línea por robo?

Leyenda

26-02-2018

Hola Esguz,

Amigo, por mandato de Osiptel, el canal correcto para bloquear tu línea y equipo es llamando al 123 si tienes un servicio móvil. También puedes acercarte a un Centro de Atención al Cliente, puedes agendar una cita aquí, adicionalmente también puedes agendar tu cita desde la App Mi Claro.

Recuerda que el bloqueo de la línea y equipo se realiza de manera conjunta y puede solicitarlo el titular de la línea, previa validación de datos.

¡Mucha Suerte!

GIOMOFLO

Principiante

29-01-2021

He realizado todos esos pasos y la maquina contestadora me responde siempre que todos los asesores están ocupados y que intente más tarde. El robo del celular se produjo a las 2 de la tarde de hoy 28 de enero 2021; en estos momentos son las 10:11 de la noche y aún no he logrado bloquearlo y la maquina sigue respondiendo lo mismo.

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Hola Esguz,

Recuerda que el bloqueo de la línea y equipo se realiza de manera conjunta y puede solicitarlo el titular de la línea, previa validación de datos.

¡Mucha Suerte!

","body@stringLength":"1218","rawBody":"

Hola ,

Recuerda que el bloqueo de la línea y equipo se realiza de manera conjunta y puede solicitarlo el titular de la línea, previa validación de datos.

¡Mucha Suerte!

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