Discusión del foro

Esguz

Maestro

22-11-2016

Resuelto

¿Cómo puedo bloquear el equipo y línea por robo?

Principiante

31-03-2019

Hola, alguien me podría decir si, ¿el equipo por medio de un contrato postpago que haya sido robado tiene garantía para reposición?

HAGUZ

Leyenda

31-03-2019

oli080917 Solo si contrato el servicio de protección móvil, aquí le dejo el enlace de toda la información: bit.ly/2r9TlKC

Saludos :robotwink:

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oli080917 Solo si contrato el servicio de protección móvil, aquí le dejo el enlace de toda la información: bit.ly/2r9TlKC

Saludos :robotwink:

","body@stringLength":"639","rawBody":"

Solo si contrato el servicio de protección móvil, aquí le dejo el enlace de toda la información: bit.ly/2r9TlKC

Saludos :robotwink:

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Hola Esguz,

Amigo, por mandato de Osiptel, el canal correcto para bloquear tu línea y equipo es llamando al 123 si tienes un servicio móvil. También puedes acercarte a un Centro de Atención al Cliente, puedes agendar una cita aquí, adicionalmente también puedes agendar tu cita desde la App Mi Claro.

Recuerda que el bloqueo de la línea y equipo se realiza de manera conjunta y puede solicitarlo el titular de la línea, previa validación de datos.

¡Mucha Suerte!

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Hola, alguien me podría decir si, ¿el equipo por medio de un contrato postpago que haya sido robado tiene garantía para reposición?

","body@stringLength":"138","rawBody":"

Hola, alguien me podría decir si, ¿el equipo por medio de un contrato postpago que haya sido robado tiene garantía para reposición?

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