Discusión del foro

Esguz

Maestro

22-11-2016

Resuelto

¿Cómo puedo bloquear el equipo y línea por robo?

Leyenda

22-11-2016

Solo para agregar, recuerda anotar tu código de bloqueo ya que te lo solicitaran cuando hagas el desbloqueo, y recuerda que el bloqueo solo se realizará por los siguientes 30 días, luego debes proceder a reactivarla.

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Hola Esguz,

Amigo, por mandato de Osiptel, el canal correcto para bloquear tu línea y equipo es llamando al 123 si tienes un servicio móvil. También puedes acercarte a un Centro de Atención al Cliente, puedes agendar una cita aquí, adicionalmente también puedes agendar tu cita desde la App Mi Claro.

Recuerda que el bloqueo de la línea y equipo se realiza de manera conjunta y puede solicitarlo el titular de la línea, previa validación de datos.

¡Mucha Suerte!

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