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WiFi","conversation":{"__ref":"Conversation:conversation:85632"},"id":"message:85632","revisionNum":1,"uid":85632,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:181569"},"metrics":{"__typename":"MessageMetrics","views":146},"postTime":"2025-03-06T21:26:46.842-05:00","lastPublishTime":"2025-03-06T21:26:46.842-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" La verdad este problema es muy raro porque solo sucede con el router de mi hogar, porque con otros routers de otras casas no sucede. La cosa es que cuando conecto mi celular al router (osea al wifi) después de un rato el internet se va en todos los dispositivos que estan conectados, osea los bota a todos de la red (incluyendome), excepto a los que esta conectado via ETHERNET como mi computadora. Solo sucede con mi celular, porque sin estar conectado les va bien el internet a todos A que podría deberse? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"510","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:85601":{"__typename":"Conversation","id":"conversation:85601","topic":{"__typename":"ForumTopicMessage","uid":85601},"lastPostingActivityTime":"2025-03-05T18:10:12.453-05:00","solved":true},"User:user:123407":{"__typename":"User","uid":123407,"login":"DarkLordAQP","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:123407"},"ForumTopicMessage:message:85601":{"__typename":"ForumTopicMessage","subject":"¿Si tengo un 2play con TV + FIBRA y claro video puedo ver el canal L1 Max?","conversation":{"__ref":"Conversation:conversation:85601"},"id":"message:85601","revisionNum":1,"uid":85601,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:123407"},"metrics":{"__typename":"MessageMetrics","views":63},"postTime":"2025-03-03T13:42:21.503-05:00","lastPublishTime":"2025-03-03T13:42:21.503-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hola, deseo contratar un 2play (INTERNET+TV), quisiera saber si al tener L1MAX eso lo puedo ver adicionalmente en CLARO VIDEO. Saludos, ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"138","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:82938":{"__typename":"Conversation","id":"conversation:82938","topic":{"__typename":"ForumTopicMessage","uid":82938},"lastPostingActivityTime":"2025-02-18T20:46:18.142-05:00","solved":true},"User:user:8562":{"__typename":"User","uid":8562,"login":"Mario113","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:8562"},"ForumTopicMessage:message:82938":{"__typename":"ForumTopicMessage","subject":"¿Internet fibra de Claro limita la velocidad a repetidores externos de la marca?","conversation":{"__ref":"Conversation:conversation:82938"},"id":"message:82938","revisionNum":3,"uid":82938,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:8562"},"metrics":{"__typename":"MessageMetrics","views":498},"postTime":"2024-05-18T08:38:56.210-05:00","lastPublishTime":"2024-05-21T16:30:47.905-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hola, comento mi experiencia, actualmente tengo un plan contratado de fibra por 600 Mbps y tengo un router repetidor medianamente decente (T-plink Archer 3000 AX53) y al usarlo solo me rebota máximo 90 Mbps, sin embargo con el anterior operador (mifibra) el repetidor me rebotaba la misma velocidad incluso más a casi el doble :( . \n   \n ¿Saben si lo puedo solucionar? (ya he reseteado el repetidor en 2 oportunidades y está conectado por cable al router principal) o es que claro limita la velocidad de repetidores externos. \n   \n Dato: el operador anterior me daba 2 bandas 2.4 y 5Ghz el router de claro me combina ambas bandas en una sola red wifi. El repetidor es wifi y también permite combinar bandas. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"719","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:83107":{"__typename":"Conversation","id":"conversation:83107","topic":{"__typename":"ForumTopicMessage","uid":83107},"lastPostingActivityTime":"2024-12-28T14:30:35.684-05:00","solved":true},"User:user:151496":{"__typename":"User","uid":151496,"login":"Gerardo98","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:151496"},"ForumTopicMessage:message:83107":{"__typename":"ForumTopicMessage","subject":"Se me desactiva el wifi","conversation":{"__ref":"Conversation:conversation:83107"},"id":"message:83107","revisionNum":2,"uid":83107,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:151496"},"metrics":{"__typename":"MessageMetrics","views":553},"postTime":"2024-06-15T01:50:43.339-05:00","lastPublishTime":"2024-06-17T16:51:41.289-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Buenos días, qué puedo hacer el wifi 5G de mi hogar se desactiva solo y se pierde la conexión. A veces lo soluciono reiniciando desde Smart Home pero en algunas ocasiones tengo que reiniciarlo como 5 veces, ya he llamado a la central y solo me dijeron que debo reiniciar desde esa app.  \n Último dato, tengo 2 celulares y cuando lo reinicio con el principal si me deja reiniciarlo pero cuando lo hago desde otro no me deja, se pierde la conexión cundo estoy a punto de reiniciarlo y el wifi se desactiva a cada segundo.  Qué puedo hacer por favor  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mi wifi lento","conversation":{"__ref":"Conversation:conversation:84912"},"id":"message:84912","revisionNum":2,"uid":84912,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:179369"},"metrics":{"__typename":"MessageMetrics","views":126},"postTime":"2024-11-26T04:30:08.080-05:00","lastPublishTime":"2024-11-26T13:12:01.970-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Mi wifi hogar esta lento, ¿a qué número puede llamar para que lo solucionen?  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puedo apagar las redes WiFi de mi router de fibra óptica?","conversation":{"__ref":"Conversation:conversation:84719"},"id":"message:84719","revisionNum":2,"uid":84719,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:160015"},"metrics":{"__typename":"MessageMetrics","views":291},"postTime":"2024-11-14T19:07:37.188-05:00","lastPublishTime":"2024-11-18T10:26:56.717-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Siempre he tenido HFC de Claro Hogar, pero hace poco cambie a FTTH (fibra óptica) y el nuevo router es un ZTE - ZXHN F6600P. Antes yo podía apagar/ encender las señales WiFi 5GHz y 2.4GHz desde la app Claro Smart Home, pero ahora no me permite hacer eso. 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