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cmeza299
Aficionado
11-15-2024
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¿Cómo puedo apagar las redes WiFi de mi router de fibra óptica?

Siempre he tenido HFC de Claro Hogar, pero hace poco cambie a FTTH (fibra óptica) y el nuevo router es un ZTE - ZXHN F6600P. Antes yo podía apagar/ encender las señales WiFi 5GHz y 2.4GHz desde la app Claro Smart Home, pero ahora no me permite hacer eso. Quisiera saber cómo puedo hacer o si en el futuro volverán a permitir esa opción.

Gracias 

1 Respuesta

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  • Avatar de Zake01
    Zake01
    Leyenda
    11-15-2024
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    Hola buenas puedes desactivar el wi-fi ingresando al router y cambiando la configuración, pero te recomiendo leer y probar con mucho cuidado las instrucciones: https://www.adslzone.net/como-se-hace/wifi/anular-wifi-router/

     

    Una opción fácil es presionar el botón del router de la parte trasera. De todas maneras comunicate con un asesor si te pueden ayudar a solucionar el problema del router sobre la aplicación smart home que no se conecta lo puedes hacer por ClaroBot.

     

    Saludos, 

     

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Siempre he tenido HFC de Claro Hogar, pero hace poco cambie a FTTH (fibra óptica) y el nuevo router es un ZTE - ZXHN F6600P. Antes yo podía apagar/ encender las señales WiFi 5GHz y 2.4GHz desde la app Claro Smart Home, pero ahora no me permite hacer eso. Quisiera saber cómo puedo hacer o si en el futuro volverán a permitir esa opción.

\n

Gracias 

","body@stringLength":"364","rawBody":"

Siempre he tenido HFC de Claro Hogar, pero hace poco cambie a FTTH (fibra óptica) y el nuevo router es un ZTE - ZXHN F6600P. Antes yo podía apagar/ encender las señales WiFi 5GHz y 2.4GHz desde la app Claro Smart Home, pero ahora no me permite hacer eso. Quisiera saber cómo puedo hacer o si en el futuro volverán a permitir esa opción.

\n

Gracias 

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¿Cómo puedo apagar las redes WiFi de mi router de fibra óptica?","moderationData":{"__ref":"ModerationData:moderation_data:84721"},"body":"

Hola buenas puedes desactivar el wi-fi ingresando al router y cambiando la configuración, pero te recomiendo leer y probar con mucho cuidado las instrucciones: https://www.adslzone.net/como-se-hace/wifi/anular-wifi-router/

\n

 

\n

Una opción fácil es presionar el botón del router de la parte trasera. De todas maneras comunicate con un asesor si te pueden ayudar a solucionar el problema del router sobre la aplicación smart home que no se conecta lo puedes hacer por ClaroBot.

\n

 

\n

Saludos, 

\n

 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-11-14T23:23:15.957-05:00","lastPublishTime":"2024-11-18T14:48:07.143-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":252},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:84719/message:84721","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"1006","rawBody":"

Hola buenas puedes desactivar el wi-fi ingresando al router y cambiando la configuración, pero te recomiendo leer y probar con mucho cuidado las instrucciones: https://www.adslzone.net/como-se-hace/wifi/anular-wifi-router/

\n

 

\n

Una opción fácil es presionar el botón del router de la parte trasera. De todas maneras comunicate con un asesor si te pueden ayudar a solucionar el problema del router sobre la aplicación smart home que no se conecta lo puedes hacer por ClaroBot.

\n

 

\n

Saludos, 

\n

 

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