Te cuento que Claro ha implementado más funciones en la aplicaciónSmart Homecomo por ejemplo el cambio de clave; sin embargo, solo está disponible para algunos modelos de routers en bandas de 2.4 y 5.0:
Si cuentas con alguno de ellos podrás hacerlo sin ningún problema.
En mi experiencia, he podido hacer los cambios sin problemas y me da mucho gusto que Claro poco a poco vaya facilitando este tipo de opciones en sus aplicaciones de auto-atención, ya no es necesario llamar o recurrir a un centro de atención ¡Nosotros mismos podemos hacerlo!
Aquí te dejo los links de descarga de la aplicación:
Muchos usuarios actualmente usan equipos liberados y al querer navegar a través de la Red de Claro se dan con la sorpresa de que no pueden.
Esto se debe a que el punto de acceso que conecta a la línea a la Red de Claro, no está configurado en celular.
Una forma de detectar ello es porque no aparece algún indicador de cobertura (H, H+, LTE, E, 3G, 4G).
Cada Smartphone dentro de sus configuraciones tiene las opciones de Red, la configuración manual es sencilla.
Aquí los pasos:
1. Ajustes / Configuración 2. Redes móviles / Más / Más Redes 3. Nombres de punto de Acceso / APN 4. Al ingresar a esta pantalla aparecerá una lista con distintas opciones las que debemos llenar son las siguientes: Nombre: Claro Datos Apn: claro.pe Nombre de Usuario: claro (opcional) Contraseña: claro (opcional) Tipo de autenticación: PAP Tipo de apn: default 5. Guardamos el perfil y listo.
Después de haber seguido los pasos, automáticamente tiene que aparecer el indicador de cobertura y seguido de ello se tiene que verificar el acceso a Internet.
Espero que les sirva en algún futuro y si tienen dudas, coméntenlas.
Observación: Esta configuración no aplica para iPhone, ya que en estos últimos, la configuración ya viene predeterminada.
Con esto te olvidas de llamar a pedir alguna configuración, ¡tú mismo eres! :robotvery-happy:
Buenas tardes, he intentado configurar de acuerdo a lo que indicaron en la publicación anterior, pero solo llego hasta el punto: Nombres de puntos de acceso, y la pantalla aparece en blanco, es decir, no aparece ningún nombre. ¿Qué debo hacer? Solicito su apoyo con urgencia.
Realizar la configuración es simple, solo sigue estos pasos al pie de la letra y listo.
1. Ajustes / Configuración 2. Redes móviles / Más / Más Redes 3. Nombres de punto de Acceso / APN 4. Al ingresar a esta pantalla aparecerá una lista con distintas opciones que debes llenar de la siguiente manera:
Nombre: Claro Datos Apn: claro.pe Nombre de Usuario: claro (opcional) Contraseña: claro (opcional) Tipo de autenticación: PAP Tipo de apn: default
5. Guardamos el perfil y listo.
Después de haber seguido los pasos, automáticamente tiene que aparecer el indicador de cobertura y seguido de ello se tiene que verificar el acceso a Internet.
Observación: Esta configuración no aplica para iPhone ya que para estos equipos la configuración viene predeterminada.
De tener alguna duda o consulta, puedes comunicarte con un asesor a través del ClaroBot.
Muchas gracias por la información, llevo días buscando un método que tenga los parámetros indicados para poder reparar el internet de móvil. Cuando no sabemos muy bien cómo funcionan los perfiles APN nos hacemos una bola tratando de configurar el APN de un celular.
Menos mal con los datos de esta guía he podido volver a tener 3g y 4g en mi dispositivo. Muchas gracias, besos.
Buenas, tengo un problema recurrente, vivo en la ciudad de Huaraz donde hay cobertura 4G, cada mañana tengo que buscar la red de claro para obtener señal H pues de un momento a otro pasa de señal H a señal E, la configuración que tengo la muestro en la imagen adjunta, por favor solicito vuestra ayuda (En las fotos aparece la conexión a WiFi, generalmente es E).
He tratado de configurar mi celular para poder ceder a internet cuando abro el APN no me sale la lista de opciones. ¿Cuál es el problema? Me podrían ayudar con eso por favor. Gracias.
Hola mi estimado amigo tengo un problema con un equipo que es "Lg Power X" que no capta la señal de internet por más que ajuste el APN que me recomienda.
Hola, configuré mi APN y conecto con los datos pero no entra a Google ni Facebook que tengo que hacer para que entre, mi celular solo usa cobertura 3G o sino como lo vuelvo a configurar.
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¿Cuál es la configuración del APN para el internet Claro?","moderationData":{"__ref":"ModerationData:moderation_data:23133"},"body":"
¡Hola tecnológicos!
Muchos usuarios actualmente usan equipos liberados y al querer navegar a través de la Red de Claro se dan con la sorpresa de que no pueden.
Esto se debe a que el punto de acceso que conecta a la línea a la Red de Claro, no está configurado en celular.
Una forma de detectar ello es porque no aparece algún indicador de cobertura (H, H+, LTE, E, 3G, 4G).
Cada Smartphone dentro de sus configuraciones tiene las opciones de Red, la configuración manual es sencilla.
Aquí los pasos:
1. Ajustes / Configuración 2. Redes móviles / Más / Más Redes 3. Nombres de punto de Acceso / APN 4. Al ingresar a esta pantalla aparecerá una lista con distintas opciones las que debemos llenar son las siguientes: Nombre: Claro Datos Apn: claro.pe Nombre de Usuario: claro (opcional) Contraseña: claro (opcional) Tipo de autenticación: PAP Tipo de apn: default 5. Guardamos el perfil y listo.
Después de haber seguido los pasos, automáticamente tiene que aparecer el indicador de cobertura y seguido de ello se tiene que verificar el acceso a Internet.
Espero que les sirva en algún futuro y si tienen dudas, coméntenlas.
Observación: Esta configuración no aplica para iPhone, ya que en estos últimos, la configuración ya viene predeterminada.
Con esto te olvidas de llamar a pedir alguna configuración, ¡tú mismo eres! :robotvery-happy:
Muchos usuarios actualmente usan equipos liberados y al querer navegar a través de la Red de Claro se dan con la sorpresa de que no pueden.
Esto se debe a que el punto de acceso que conecta a la línea a la Red de Claro, no está configurado en celular.
Una forma de detectar ello es porque no aparece algún indicador de cobertura (H, H+, LTE, E, 3G, 4G).
Cada Smartphone dentro de sus configuraciones tiene las opciones de Red, la configuración manual es sencilla.
Aquí los pasos:
1. Ajustes / Configuración 2. Redes móviles / Más / Más Redes 3. Nombres de punto de Acceso / APN 4. Al ingresar a esta pantalla aparecerá una lista con distintas opciones las que debemos llenar son las siguientes: Nombre: Claro Datos Apn: claro.pe Nombre de Usuario: claro (opcional) Contraseña: claro (opcional) Tipo de autenticación: PAP Tipo de apn: default 5. Guardamos el perfil y listo.
Después de haber seguido los pasos, automáticamente tiene que aparecer el indicador de cobertura y seguido de ello se tiene que verificar el acceso a Internet.
Espero que les sirva en algún futuro y si tienen dudas, coméntenlas.
Observación: Esta configuración no aplica para iPhone, ya que en estos últimos, la configuración ya viene predeterminada.
Con esto te olvidas de llamar a pedir alguna configuración, ¡tú mismo eres! :robotvery-happy:
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hola! gracias por la ayuda, tengo la duda de cual es la diferencia entre elegir solo pap; o pap o chap o cual es mejor en todo caso
hola! gracias por la ayuda, tengo la duda de cual es la diferencia entre elegir solo pap; o pap o chap o cual es mejor en todo caso
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:84299_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:12229":{"__typename":"User","id":"user:12229","uid":12229,"login":"Lya01","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-04-20T15:00:54.866-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:12229"},"ModerationData:moderation_data:5573":{"__typename":"ModerationData","id":"moderation_data:5573","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:2990":{"__typename":"User","id":"user:2990","uid":2990,"login":"Klezita","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-21T09:46:00.704-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS0yOTkwLTU4MTBpQ0FBQ0IzMDkxRUExODE3MA"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:2990"},"ForumReplyMessage:message:5573":{"__typename":"ForumReplyMessage","uid":5573,"id":"message:5573","revisionNum":2,"author":{"__ref":"User:user:12229"},"readOnly":false,"repliesCount":4,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:2705"},"conversation":{"__ref":"Conversation:conversation:2705"},"subject":"Re: ¿Cuál es la configuración del APN para el internet Claro?","moderationData":{"__ref":"ModerationData:moderation_data:5573"},"body":"
Buenas tardes, he intentado configurar de acuerdo a lo que indicaron en la publicación anterior, pero solo llego hasta el punto: Nombres de puntos de acceso, y la pantalla aparece en blanco, es decir, no aparece ningún nombre. ¿Qué debo hacer? Solicito su apoyo con urgencia.
Buenas tardes, he intentado configurar de acuerdo a lo que indicaron en la publicación anterior, pero solo llego hasta el punto: Nombres de puntos de acceso, y la pantalla aparece en blanco, es decir, no aparece ningún nombre. ¿Qué debo hacer? Solicito su apoyo con urgencia.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:5573_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:5576":{"__typename":"ModerationData","id":"moderation_data:5576","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:75152":{"__typename":"User","id":"user:75152","uid":75152,"login":"Pioj","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-10-02T16:57:54.884-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:75152"},"AcceptedSolutionMessage:message:5576":{"__typename":"AcceptedSolutionMessage","uid":5576,"id":"message:5576","revisionNum":8,"author":{"__ref":"User:user:2990"},"readOnly":false,"repliesCount":3,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:5573"},"conversation":{"__ref":"Conversation:conversation:2705"},"subject":"Re: ¿Cuál es la configuración del APN para el internet Claro?","moderationData":{"__ref":"ModerationData:moderation_data:5576"},"body":"
Realizar la configuración es simple, solo sigue estos pasos al pie de la letra y listo.
1. Ajustes / Configuración 2. Redes móviles / Más / Más Redes 3. Nombres de punto de Acceso / APN 4. Al ingresar a esta pantalla aparecerá una lista con distintas opciones que debes llenar de la siguiente manera:
\n
Nombre: Claro Datos Apn: claro.pe Nombre de Usuario: claro (opcional) Contraseña: claro (opcional) Tipo de autenticación: PAP Tipo de apn: default
\n
5. Guardamos el perfil y listo.
Después de haber seguido los pasos, automáticamente tiene que aparecer el indicador de cobertura y seguido de ello se tiene que verificar el acceso a Internet.
\n
Observación: Esta configuración no aplica para iPhone ya que para estos equipos la configuración viene predeterminada.
\n
\n
De tener alguna duda o consulta, puedes comunicarte con un asesor a través del ClaroBot.
Realizar la configuración es simple, solo sigue estos pasos al pie de la letra y listo.
1. Ajustes / Configuración 2. Redes móviles / Más / Más Redes 3. Nombres de punto de Acceso / APN 4. Al ingresar a esta pantalla aparecerá una lista con distintas opciones que debes llenar de la siguiente manera:
\n
Nombre: Claro Datos Apn: claro.pe Nombre de Usuario: claro (opcional) Contraseña: claro (opcional) Tipo de autenticación: PAP Tipo de apn: default
\n
5. Guardamos el perfil y listo.
Después de haber seguido los pasos, automáticamente tiene que aparecer el indicador de cobertura y seguido de ello se tiene que verificar el acceso a Internet.
\n
Observación: Esta configuración no aplica para iPhone ya que para estos equipos la configuración viene predeterminada.
\n
\n
De tener alguna duda o consulta, puedes comunicarte con un asesor a través del ClaroBot.
\n
\n
Un gusto ayudarte 😊
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¿Cuál es la configuración del APN para el internet Claro?","moderationData":{"__ref":"ModerationData:moderation_data:28461"},"body":"Mejor es el PAP CHAP","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"20","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-10-24T23:19:32.470-05:00","lastPublishTime":"2019-10-24T23:19:32.470-05:00","metrics":{"__typename":"MessageMetrics","views":10693},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:2705/message:28461","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"20","rawBody":"Mejor es el PAP CHAP","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:28461_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:19867":{"__typename":"User","id":"user:19867","uid":19867,"login":"annecam","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-08-21T18:03:05.529-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:19867"},"ModerationData:moderation_data:7848":{"__typename":"ModerationData","id":"moderation_data:7848","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:60161":{"__typename":"User","id":"user:60161","uid":60161,"login":"Juanis","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-01-26T14:20:45.330-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:60161"},"ForumReplyMessage:message:7848":{"__typename":"ForumReplyMessage","uid":7848,"id":"message:7848","revisionNum":2,"author":{"__ref":"User:user:19867"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:2705"},"conversation":{"__ref":"Conversation:conversation:2705"},"subject":"Re: ¿Cuál es la configuración del APN para el internet Claro?","moderationData":{"__ref":"ModerationData:moderation_data:7848"},"body":"
Muchas gracias por la información, llevo días buscando un método que tenga los parámetros indicados para poder reparar el internet de móvil. Cuando no sabemos muy bien cómo funcionan los perfiles APN nos hacemos una bola tratando de configurar el APN de un celular.
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Menos mal con los datos de esta guía he podido volver a tener 3g y 4g en mi dispositivo. Muchas gracias, besos.
Muchas gracias por la información, llevo días buscando un método que tenga los parámetros indicados para poder reparar el internet de móvil. Cuando no sabemos muy bien cómo funcionan los perfiles APN nos hacemos una bola tratando de configurar el APN de un celular.
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Menos mal con los datos de esta guía he podido volver a tener 3g y 4g en mi dispositivo. Muchas gracias, besos.
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Hola, para mí es un caos no puedo hacerlo no puedo usar mensaje multimedia.
Hola, para mí es un caos no puedo hacerlo no puedo usar mensaje multimedia.
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Buenas, tengo un problema recurrente, vivo en la ciudad de Huaraz donde hay cobertura 4G, cada mañana tengo que buscar la red de claro para obtener señal H pues de un momento a otro pasa de señal H a señal E, la configuración que tengo la muestro en la imagen adjunta, por favor solicito vuestra ayuda (En las fotos aparece la conexión a WiFi, generalmente es E).
Buenas, tengo un problema recurrente, vivo en la ciudad de Huaraz donde hay cobertura 4G, cada mañana tengo que buscar la red de claro para obtener señal H pues de un momento a otro pasa de señal H a señal E, la configuración que tengo la muestro en la imagen adjunta, por favor solicito vuestra ayuda (En las fotos aparece la conexión a WiFi, generalmente es E).
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Gracias.
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","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:13662_3"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:76796":{"__typename":"User","id":"user:76796","uid":76796,"login":"viviana-lea-","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-11-07T09:52:40.467-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:76796"},"ModerationData:moderation_data:29302":{"__typename":"ModerationData","id":"moderation_data:29302","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:29302":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:76796"},"id":"message:29302","revisionNum":1,"uid":29302,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:2705"},"conversation":{"__ref":"Conversation:conversation:2705"},"subject":"Re: ¿Cuál es la configuración del APN para el internet Claro?","moderationData":{"__ref":"ModerationData:moderation_data:29302"},"body":"
Perfecto, muchas gracias, me ayudó y resultó. Ahora ya puedo conectarme a internet!
Perfecto, muchas gracias, me ayudó y resultó. Ahora ya puedo conectarme a internet!
Saludos.
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Seguí todos los pasos pero no puedo ingresar a internet sale una letra E arriba pero si puedo llamar me podrían ayudar por favor.
Seguí todos los pasos pero no puedo ingresar a internet sale una letra E arriba pero si puedo llamar me podrían ayudar por favor.
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Si se queda en E, me gustaría saber cuál es la marca y modelo del móvil y en qué ciudad te encuentras.
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Saludos.
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Me pasa igual no sube a 4g, tengo un Xiaomi MIA3 liberado.
Me pasa igual no sube a 4g, tengo un Xiaomi MIA3 liberado.
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Me pasa lo mismo :c se queda en E y no sube, lo pudiste solucionar?
Me pasa lo mismo :c se queda en E y no sube, lo pudiste solucionar?
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He tratado de configurar mi celular para poder ceder a internet cuando abro el APN no me sale la lista de opciones. ¿Cuál es el problema? Me podrían ayudar con eso por favor. Gracias.
He tratado de configurar mi celular para poder ceder a internet cuando abro el APN no me sale la lista de opciones. ¿Cuál es el problema? Me podrían ayudar con eso por favor. Gracias.
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¿De casualidad no te sale un símbolo \"+\" encerrado en un círculo? Presionando ese botón podrías crear una configuración de APN.
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En todo caso también puedes brindarnos la marca y modelo de tu móvil! :)
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Saludos;
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Enrique.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:7409_3"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:13217":{"__typename":"ModerationData","id":"moderation_data:13217","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:13217":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:40492"},"id":"message:13217","revisionNum":2,"uid":13217,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:7409"},"conversation":{"__ref":"Conversation:conversation:2705"},"subject":"Re: ¿Cuál es la configuración del APN para el internet Claro?","moderationData":{"__ref":"ModerationData:moderation_data:13217"},"body":"
Oh que bien, hace rato andaba buscando, me sirvió para configurar el apn Colombia.
Oh que bien, hace rato andaba buscando, me sirvió para configurar el apn Colombia.
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Hola mi estimado amigo tengo un problema con un equipo que es \"Lg Power X\" que no capta la señal de internet por más que ajuste el APN que me recomienda.
Hola mi estimado amigo tengo un problema con un equipo que es \"Lg Power X\" que no capta la señal de internet por más que ajuste el APN que me recomienda.
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","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:12099_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:63991":{"__typename":"User","id":"user:63991","uid":63991,"login":"Franckevin","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-03-19T16:12:27.029-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:63991"},"ModerationData:moderation_data:18807":{"__typename":"ModerationData","id":"moderation_data:18807","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18807":{"__typename":"ForumReplyMessage","uid":18807,"id":"message:18807","revisionNum":1,"author":{"__ref":"User:user:63991"},"readOnly":false,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:12063"},"conversation":{"__ref":"Conversation:conversation:2705"},"subject":"Re: ¿Cuál es la configuración del APN para el internet Claro?","moderationData":{"__ref":"ModerationData:moderation_data:18807"},"body":"Me pasa lo mismo yo tengo un Huawei y6","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"38","kudosSumWeight":0,"postTime":"2019-03-19T16:14:26.531-05:00","lastPublishTime":"2019-03-19T16:14:26.531-05:00","metrics":{"__typename":"MessageMetrics","views":11238},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:2705/message:18807","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:18819"}}]},"editFrozen":false,"body@stringLength":"38","rawBody":"Me pasa lo mismo yo tengo un Huawei y6","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18807_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:18819":{"__typename":"ModerationData","id":"moderation_data:18819","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18819":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1329"},"id":"message:18819","revisionNum":2,"uid":18819,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:18807"},"conversation":{"__ref":"Conversation:conversation:2705"},"subject":"Re: ¿Cuál es la configuración del APN para el internet Claro?","moderationData":{"__ref":"ModerationData:moderation_data:18819"},"body":"
Franckevin debe ingresar a Configuración luego a la opción Más, luego a Redes Móviles y luego a Nombres de puntos de acceso.
debe ingresar a Configuración luego a la opción Más, luego a Redes Móviles y luego a Nombres de puntos de acceso.
\n
\n
Saludos :robotwink:
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Luego de la configuración tienes que reiniciar el equipo.
Luego de la configuración tienes que reiniciar el equipo.
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Hola, configuré mi APN y conecto con los datos pero no entra a Google ni Facebook que tengo que hacer para que entre, mi celular solo usa cobertura 3G o sino como lo vuelvo a configurar.
Hola, configuré mi APN y conecto con los datos pero no entra a Google ni Facebook que tengo que hacer para que entre, mi celular solo usa cobertura 3G o sino como lo vuelvo a configurar.
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Xander081018 Le recomiendo que se comunique al 123 para que pueda verificar el estado de su servicio.
Le recomiendo que se comunique al 123 para que pueda verificar el estado de su servicio.
\n
\n
Saludos :robotwink:
\n
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Tengo el chip 4G pero no puedo cambiar la red a lite.
Tengo el chip 4G pero no puedo cambiar la red a lite.
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paul20 ¿cuál es la marca y modelo de su equipo? :robotmad:
¿cuál es la marca y modelo de su equipo? :robotmad:
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Hola, mi equipo es un ZTE apex y no levanta la red LTE, ya tengo el apn configurado, ¿me puede indicar una solución? Gracias.
Hola, mi equipo es un ZTE apex y no levanta la red LTE, ya tengo el apn configurado, ¿me puede indicar una solución? Gracias.
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