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Antonio31
Principiante
11-15-2024
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¿Por qué 2 veces a la semana tengo que reiniciar mi internet?

internet

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  • Avatar de Zake01
    Zake01
    Leyenda
    11-15-2024
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    Hola buenas realiza un descarte de tu servicio contratado con la ayuda del app Smart Home de Claro, esta aplicación es muy buena para detectar algún tipo de inconveniente en el servicio que hemos contratado.

     

    Quizás estas presentando algún tipo de interferencia con otros equipos cercanos WiFi, o el equipo modem que tienes instalado quizás este presentando algún tipo de falla con su conectividad WiFi, ¿te sucede lo mismo a través del cableado Ethernet?.

     

    Si sigues presentando problemas con tu servicio te recomiendo te contactes con un asesor por ClaroBot para que puedan ayudarte a validarlo y/o solucionarlo.

     

    Saludos,

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¿Por qué 2 veces a la semana tengo que reiniciar mi internet?","moderationData":{"__ref":"ModerationData:moderation_data:84723"},"body":"

Hola buenas realiza un descarte de tu servicio contratado con la ayuda del app Smart Home de Claro, esta aplicación es muy buena para detectar algún tipo de inconveniente en el servicio que hemos contratado.

\n

 

\n

Quizás estas presentando algún tipo de interferencia con otros equipos cercanos WiFi, o el equipo modem que tienes instalado quizás este presentando algún tipo de falla con su conectividad WiFi, ¿te sucede lo mismo a través del cableado Ethernet?.

\n

 

\n

Si sigues presentando problemas con tu servicio te recomiendo te contactes con un asesor por ClaroBot para que puedan ayudarte a validarlo y/o solucionarlo.

\n

 

\n

Saludos,

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-11-15T01:47:19.410-05:00","lastPublishTime":"2024-11-18T15:42:02.651-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":110},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:84722/message:84723","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"1006","rawBody":"

Hola buenas realiza un descarte de tu servicio contratado con la ayuda del app Smart Home de Claro, esta aplicación es muy buena para detectar algún tipo de inconveniente en el servicio que hemos contratado.

\n

 

\n

Quizás estas presentando algún tipo de interferencia con otros equipos cercanos WiFi, o el equipo modem que tienes instalado quizás este presentando algún tipo de falla con su conectividad WiFi, ¿te sucede lo mismo a través del cableado Ethernet?.

\n

 

\n

Si sigues presentando problemas con tu servicio te recomiendo te contactes con un asesor por ClaroBot para que puedan ayudarte a validarlo y/o solucionarlo.

\n

 

\n

Saludos,

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