Problemas con equipo Sagemcom, ¿por qué se reinicia solo?
Este problema ya lo tengo meses, antes de cambiar a este equipo Sagemcom no tenía este problema, todo inicio cuando me cambiaron a este equipo Sagemcom el internet se cortaba al principio cada 3 o 4 veces, aun estando un celular, laptop o Tablet, me queje y me cambiaron el cableado, paso un par de horas y de nuevo comenzó con el error, el equipo se apaga solo se reinicia por completo (se reinicia hasta el teléfono), vinieron a ver los cables de afuera los técnicos y me cambiaron el equipo, solo duro menos de 24 horas el problema sigue, hoy actualmente el internet se me va al día unas 20 veces hasta más, solución que me dan es de reiniciar el equipo, pero es lo mismo al rato.
Antes que nada, te recomiendo revisar tu servicio desde el Smart Home, aquí podrás darle un reinicio desde el sistema por así decirlo, y con esto se tendría que solucionar.
Te dejo aquí los router disponibles:
De igual forma, en caso no se solucione (lo dudo), te recomiendo comunicarte con Claro, lo puedes hacer por el inbox deFacebook Claro Perú.
Por último, prueba de repente con otro tomacorriente, ya que si son 2 router con el mismo problema, puede que sea eso.
No estoy seguro pero si lo que dices es cierto seria problema del mismísimo router, ahora bien descarto esto por la simple razón que mencionas que lo cambiaron luego de examinar los cableos tanto interna como externamente (suponiendo tal caso) pero esta seria mi hipótesis, ojala fuera y no fuera a su vez la solución, pues todo data por la extraña configuración que tenga o te dan al router que tienes, no es muy común ya que supuestamente lo testean (estamos en Perú así que hasta eso creo que ni sucede) y no deberían mostrar tales datos, yo que tu verifico todo lo relacionado a la conexion tanto vía ethernet como WiFi de tu router y que todo este en modo dhcp y si hay alguna DNS inscrita tomale nota tal como aparece es posible que una ip hallan colocado eso también anota ( es mejor tomar fotos o screenshot pero eso esta a tu criterio) una vez que este en dhcp haz que se conecten de nuevo y que se reconfiguren sus ip de tus equipos automáticamente, si andan en el mismo modo de DHCP sucederá rápido y posiblemente se arregle si no es ese el caso colocarle de nuevo las ip y el DNS que tenia anteriormente y manda el código y todo dato del modelo de tu router para descartar mas cosas, por lo que dijiste que reinicio a tu móvil lo único que se me viene es porque andaba en un ip estática pero habrá que ver informa lo mas pronto posible
Estimados despues de revizar exhaustivamente este problema que tenia que igual con este equipo di con la solucion definitiva para que no se este reiniciando y calentando el equipo.
Primero que todo tienen que revizar sus configuraciones de su equipo, y configurarlo asi.
1° Ficha Estado/ Modos IP de eRouter:
Seleccionar: Modo Ipv4 unicamente.
2° Ficha Basica / DHCP
Desactivar Servidor DHCP (•) No
Aislen las Redes Wifi una con otra
3° Ficha Inalambrica / Red Primaria
Seleccionar AP Aislado Activado
Graben sus cambios y verifiquen ahora la estabilidad del equipo.
Traten de ponerle Ip Staticas ya que este equipo para que la velocidad sea Optima y 100% Excelente.
@Para que el equipo no se caliente ponerle un cooler de esos de pc viejos o si desean compran uno de 12v para que lo mantengan refrigerado.
Alguna consulta les dejo mi email: victorj100@hotmail.com
Tenia el mismo problema, desde el primer dia de contratacion paraba reiniciandose el router, los tecnicos que mandaban solo reiniciaban el router pero nada, el internet iba super bien pero el router se reinciaba a cada rato, por el cual al final el tercer tecnico me cambio por un nuevo router y se soluciono los problemas. Sospechas: - El router que me entregaron era usado. - Los router de claro son de baja calidad (se calienta mucho) (tengo otros router que no se calientan tanto)
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Este problema ya lo tengo meses, antes de cambiar a este equipo Sagemcom no tenía este problema, todo inicio cuando me cambiaron a este equipo Sagemcom el internet se cortaba al principio cada 3 o 4 veces, aun estando un celular, laptop o Tablet, me queje y me cambiaron el cableado, paso un par de horas y de nuevo comenzó con el error, el equipo se apaga solo se reinicia por completo (se reinicia hasta el teléfono), vinieron a ver los cables de afuera los técnicos y me cambiaron el equipo, solo duro menos de 24 horas el problema sigue, hoy actualmente el internet se me va al día unas 20 veces hasta más, solución que me dan es de reiniciar el equipo, pero es lo mismo al rato.
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Este problema ya lo tengo meses, antes de cambiar a este equipo Sagemcom no tenía este problema, todo inicio cuando me cambiaron a este equipo Sagemcom el internet se cortaba al principio cada 3 o 4 veces, aun estando un celular, laptop o Tablet, me queje y me cambiaron el cableado, paso un par de horas y de nuevo comenzó con el error, el equipo se apaga solo se reinicia por completo (se reinicia hasta el teléfono), vinieron a ver los cables de afuera los técnicos y me cambiaron el equipo, solo duro menos de 24 horas el problema sigue, hoy actualmente el internet se me va al día unas 20 veces hasta más, solución que me dan es de reiniciar el equipo, pero es lo mismo al rato.
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Problemas con equipo Sagemcom, ¿por qué se reinicia solo?","moderationData":{"__ref":"ModerationData:moderation_data:45748"},"body":"
Antes que nada, te recomiendo revisar tu servicio desde el Smart Home, aquí podrás darle un reinicio desde el sistema por así decirlo, y con esto se tendría que solucionar.
\n
\n
Te dejo aquí los router disponibles:
\n
\n
\n
\n
De igual forma, en caso no se solucione (lo dudo), te recomiendo comunicarte con Claro, lo puedes hacer por el inbox deFacebook Claro Perú.
\n
\n
Por último, prueba de repente con otro tomacorriente, ya que si son 2 router con el mismo problema, puede que sea eso.
\n
\n
Un gusto ayudarte.
\n
\n
Suerte.:heart:
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No estoy seguro pero si lo que dices es cierto seria problema del mismísimo router, ahora bien descarto esto por la simple razón que mencionas que lo cambiaron luego de examinar los cableos tanto interna como externamente (suponiendo tal caso) pero esta seria mi hipótesis, ojala fuera y no fuera a su vez la solución, pues todo data por la extraña configuración que tenga o te dan al router que tienes, no es muy común ya que supuestamente lo testean (estamos en Perú así que hasta eso creo que ni sucede) y no deberían mostrar tales datos, yo que tu verifico todo lo relacionado a la conexion tanto vía ethernet como WiFi de tu router y que todo este en modo dhcp y si hay alguna DNS inscrita tomale nota tal como aparece es posible que una ip hallan colocado eso también anota ( es mejor tomar fotos o screenshot pero eso esta a tu criterio) una vez que este en dhcp haz que se conecten de nuevo y que se reconfiguren sus ip de tus equipos automáticamente, si andan en el mismo modo de DHCP sucederá rápido y posiblemente se arregle si no es ese el caso colocarle de nuevo las ip y el DNS que tenia anteriormente y manda el código y todo dato del modelo de tu router para descartar mas cosas, por lo que dijiste que reinicio a tu móvil lo único que se me viene es porque andaba en un ip estática pero habrá que ver informa lo mas pronto posible
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Estimados despues de revizar exhaustivamente este problema que tenia que igual con este equipo di con la solucion definitiva para que no se este reiniciando y calentando el equipo.
Primero que todo tienen que revizar sus configuraciones de su equipo, y configurarlo asi.
1° Ficha Estado/ Modos IP de eRouter:
Seleccionar: Modo Ipv4 unicamente.
2° Ficha Basica / DHCP
Desactivar Servidor DHCP (•) No
Aislen las Redes Wifi una con otra
3° Ficha Inalambrica / Red Primaria
Seleccionar AP Aislado Activado
Graben sus cambios y verifiquen ahora la estabilidad del equipo.
Traten de ponerle Ip Staticas ya que este equipo para que la velocidad sea Optima y 100% Excelente.
@Para que el equipo no se caliente ponerle un cooler de esos de pc viejos o si desean compran uno de 12v para que lo mantengan refrigerado.
Alguna consulta les dejo mi email: victorj100@hotmail.com
Piura, Perú
Saludos,
Victor Jiménez Merino.
Ing de Sistemas
@TrikiSoft
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Tenia el mismo problema, desde el primer dia de contratacion paraba reiniciandose el router, los tecnicos que mandaban solo reiniciaban el router pero nada, el internet iba super bien pero el router se reinciaba a cada rato, por el cual al final el tercer tecnico me cambio por un nuevo router y se soluciono los problemas. Sospechas: - El router que me entregaron era usado. - Los router de claro son de baja calidad (se calienta mucho) (tengo otros router que no se calientan tanto)
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