Discusión del foro

Avatar de Carito-kun
Carito-kun
Aficionado
01-05-2020
Resuelto

Quiero bajar mi plan

cambio de plan
mi claro
postpago
  • Avatar de Jacqui10
    Jacqui10
    09-03-2018

    ¡Hola, SumaK!

     

    Te cuento que ahora el Portal Cautivo tiene el nombre de Portal de Compras, donde puedes hacer compras de paquetes, SMS, llamadas, internet, redes sociales ¡y mucho más!

     

    Dale clic aquí para entrar al enlace.

Avatar de JC19
JC19
Profesional
01-05-2020

Hola Caritokun,

 

Es recontra fácil, puedes bajar tu plan desde la misma app Mi Claro.

 

Te dejo la ruta: Inicio > Plan > Cambia de plan

 

Y listo, es todo lo que tendrías que hacer.

 

Espero haber podido ayudarte.

 

Saludos.

  • Avatar de Carito-kun
    Carito-kun
    Aficionado
    08-05-2020

    Disculpa pero eso no dice en lo que me pones, entre a la app y no hay nada de solicitudes

  • Avatar de Chola
    Chola
    Principiante
    02-12-2024
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Quiero bajar mi plan","moderationData":{"__ref":"ModerationData:moderation_data:41421"},"body":"

Hola Caritokun,

\n

 

\n

Es recontra fácil, puedes bajar tu plan desde la misma app Mi Claro.

\n

 

\n

Te dejo la ruta: Inicio > Plan > Cambia de plan

\n

 

\n

\n
\n

Y listo, es todo lo que tendrías que hacer.

\n

 

\n

Espero haber podido ayudarte.

\n

 

\n

Saludos.

\n
","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"224","postTime":"2020-05-01T18:57:38.206-05:00","lastPublishTime":"2022-07-15T17:53:38.083-05:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS00MTQyMS05NDYyaTlFN0YwRTMzOTNCMkM5Nzk?revision=6\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":44389},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:41416/message:41421","readOnly":false,"editFrozen":false,"body@stringLength":"1318","rawBody":"

Hola Caritokun,

\n

 

\n

Es recontra fácil, puedes bajar tu plan desde la misma app Mi Claro.

\n

 

\n

Te dejo la ruta: Inicio > Plan > Cambia de plan

\n

 

\n

\n
\n

Y listo, es todo lo que tendrías que hacer.

\n

 

\n

Espero haber podido ayudarte.

\n

 

\n

Saludos.

\n
","kudosSumWeight":1,"repliesCount":2,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:41421_6"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wxMHwxNDowLDM5OjF8MQ","node":{"__ref":"ForumReplyMessage:message:42024"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wxMHwxNDowLDM5OjF8Mg","node":{"__ref":"ForumReplyMessage:message:85012"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1744273592497":{"__typename":"CachedAsset","id":"theme:customTheme1-1744273592497","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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