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Avatar de Volkodlak1981
Volkodlak1981
Principiante
25-01-2022
Resuelto

Problemas con mi internet hogar

Señores de Claro, hasta el momento no cuento con internet hogar en mi domicilio dese el día viernes 20. Estoy sin servicio y no le dan solución al problema, es una vergüenza y deja mucho que desear de atención.

falla
hogar
internet
  • Avatar de Zake01
    Zake01
    26-11-2024

    Hola buenas encontre está información

     

    Los celulares REDMAGIC, especialmente diseñados para gamers, han recibido opiniones bastante positivas en general. Aquí te dejo un resumen de algunas de las opiniones más destacadas:

     

    Nubia RedMagic 9 Pro:

    Pantalla y Diseño: La pantalla AMOLED de 6.8 pulgadas es muy apreciada por su calidad y brillo, aunque algunos usuarios mencionan que el diseño es algo pesado.

    Rendimiento: Equipado con el procesador Snapdragon 8 Gen 3, ofrece un rendimiento excelente para juegos y uso diario.

    Batería: La batería de 6500 mAh proporciona una gran autonomía, ideal para largas sesiones de juego.

    Cámara: La calidad de las fotos es aceptable, pero no es el punto fuerte del dispositivo.

     

    Nubia RedMagic 7 Pro:

    Pantalla: La pantalla AMOLED es ideal para juegos, con una alta tasa de refresco que mejora la experiencia visual.

    Rendimiento: Potencia a raudales gracias a su procesador y sistema de disipación de calor.

    Cámara: La cámara frontal está oculta bajo la pantalla, lo que es innovador, pero la calidad de las fotos podría mejorar.

     

    En general, los celulares REDMAGIC son muy recomendados para quienes buscan un dispositivo potente y con buena autonomía para jugar. Sin embargo, si la calidad de la cámara es una prioridad para ti, puede que encuentres mejores opciones en otros modelos.

     

    Saludos, 

2 Respuestas

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  • Avatar de Quintana24
    Quintana24
    Leyenda
    25-01-2022

    Hola amigo, entiendo tu malestar.

     

    Como recomendación, sería bueno que desde la app Smart Home de Claro verifiques si en la zona hay averías, la misma app te indicará si hay alguna afectación.

     

    Aquí te dejo el link de los routers compatibles:

     

    Si visualizas que hay avería debes reportar el inconveniente, pero si es lo contrario, reinicia tu router desde la misma app, si no se soluciona debes comunicarte con un asesor, puedes hacer la consulta mediante el ClaroBot, de ser necesario pueden agendar una visita técnica. 


    ✅ En mi caso una vez presente una falla, me comuniqué con Claro y al toque me solucionaron el problema, además me compensaron los días sin servicio, ellos validan todo eso, espero que te puedan ayudar pronto.

    Feliz martes brother.

  • Avatar de SFtasy9
    SFtasy9
    Leyenda
    25-01-2022

    Hola, en la comunidad también somos clientes, y ayudamos con base en nuestra experiencia.

     

    Te sugiero comunicarte con un asesor para que revise el reporte que se te hizo y te puedan dar una solución más rápida. Puedes comunicarte con uno acá: https://bit.ly/3o0NMcq

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Señores de Claro, hasta el momento no cuento con internet hogar en mi domicilio dese el día viernes 20. Estoy sin servicio y no le dan solución al problema, es una vergüenza y deja mucho que desear de atención.

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Señores de Claro, hasta el momento no cuento con internet hogar en mi domicilio dese el día viernes 20. Estoy sin servicio y no le dan solución al problema, es una vergüenza y deja mucho que desear de atención.

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hg8145v5?","conversation":{"__ref":"Conversation:conversation:68566"},"id":"message:68566","revisionNum":3,"uid":68566,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__typename":"User","uid":135945,"login":"Eduardo39","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-8.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":31454},"postTime":"2021-07-13T07:34:15.850-05:00","lastPublishTime":"2022-06-08T13:34:58.480-05:00","readOnly":false},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:75178":{"__typename":"User","id":"user:75178","uid":75178,"login":"Quintana24","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-10-03T09:30:37.847-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS03NTE3OC04ODMxaTYzNjNCQzI4RjU4MzBDNkI"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:75178"},"ModerationData:moderation_data:73385":{"__typename":"ModerationData","id":"moderation_data:73385","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:73385":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:75178"},"id":"message:73385","revisionNum":4,"uid":73385,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:73381"},"conversation":{"__ref":"Conversation:conversation:73381"},"subject":"Re: Problemas con mi internet hogar","moderationData":{"__ref":"ModerationData:moderation_data:73385"},"body":"

Hola amigo, entiendo tu malestar.

\n

 

\n

Como recomendación, sería bueno que desde la app Smart Home de Claro verifiques si en la zona hay averías, la misma app te indicará si hay alguna afectación.

\n

 

\n

Aquí te dejo el link de los routers compatibles:

\n

 

\n

\n

Si visualizas que hay avería debes reportar el inconveniente, pero si es lo contrario, reinicia tu router desde la misma app, si no se soluciona debes comunicarte con un asesor, puedes hacer la consulta mediante el ClaroBot, de ser necesario pueden agendar una visita técnica. 

\n


✅ En mi caso una vez presente una falla, me comuniqué con Claro y al toque me solucionaron el problema, además me compensaron los días sin servicio, ellos validan todo eso, espero que te puedan ayudar pronto.

Feliz martes brother.

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Hola, en la comunidad también somos clientes, y ayudamos con base en nuestra experiencia.

\n

 

\n

Te sugiero comunicarte con un asesor para que revise el reporte que se te hizo y te puedan dar una solución más rápida. Puedes comunicarte con uno acá: https://bit.ly/3o0NMcq

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