Discusión del foro

Aficionado

20-11-2020

Resuelto

¿Puedo tener la Nat 2 si contrato un servicio de internet FTTH con Ruc 10?

Holas! Una consulta... ¿Es posible tener NAT 2 si contrato el servicio 1 Play Internet FTTH con RUC 10 pero como persona natural con negocio? Cabe resaltar que soy de la Provincia de Pisco. ...

Leyenda

20-11-2020

Hola amiguito :heart:

Para contratar un servicio con Nat 2 no basta solo con el internet, mínimo tendrías que tener un 3 Play de 30Mbps para que se pueda asignar :smileysad:... También había visto que los planes gamer si los contratas vienen con la Nat 2, es por eso que los que hacen streaming o juegan en línea les favorece este servicio, ya que estos planes son mucho más superiores que los comerciales, sería bueno que analices todas tus opciones y te decidas por el mejor.

https://www.claro.com.pe/clarogaming/planesgamer/

https://www.claro.com.pe/personas/hogar/planes/

Si gustas, también puedes comunicarte con un asesor de ventas llamando al *200

¡Feliz viernes! :womanhappy:

Tsuyoshi

Aficionado

20-11-2020

Hola @Hannah-123

Una última pregunta, en mi Zona únicamente hay FTTH, aun así podría contratar 3 Play?

Porque si no me equivoco, para contratar 3 Play... En la zona debe de haber cobertura/tecnología HFC, ¿verdad?

Desde ya agradezco tu primera respuesta!

Hannah-123
Leyenda
20-11-2020
Puchis amiguito, sí, debe ser HFC... No he visto un paquete 3 play que sea FTTH.

No sé si Claro contará con otros tipos de paquete, pero puedes consultarlo, te sugiero llamar a televentas al número 0 800 00 200 o por el mismo inbox del Facebook de Claro Perú.

Espero que mi respuesta haya sido últil.

¡Nos vemos!
- Tsuyoshi
  Aficionado
  20-11-2020
  Hola nuevamente Hannah-123 xD
  Bueno ya resolvi la duda llamando al Call Center
  La Srta que me respondió me indica que únicamente el Cambio de NAT aplica para Tecnogias HFC y no FTTH
  Y que para tener NAT 2 tengo que contratar Internet Gamer ó 3 Play Teléfono/Internet mínimo 30Mbps (Al menos) y si o si TV Avanzado; Sólo asi tendría IP Fija y NAT 2
  Pero lastimosamente en mi Zona no hay cobertura HFC...
  Aun asi agradezco tu respuesta y el tiempo dedicado :(
  
  Nota: También hay 3 Play para tecnología FTTH pero con la única diferencia que el TV(Deco) es inalambrico pero no hay NAT 2 para dicha tecnología
  Buen fin de semana!
  - Hannah-123
    Leyenda
    21-11-2020
    Tsuyoshi
    
    Es casi lo mismo que yo te dije :smileyhappy: de todos modos que bueno que hayas podido hacer la consulta por ti mismo con alguien de Claro, lamento mucho que no hayas podido solicitar lo que necesitabas.
    
    Espero que también tengas una buena semana y no te olvides de marcar mi respuesta como solución jii

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tener la Nat 2 si contrato un servicio de internet FTTH con Ruc 10?","id":"message:57744","revisionNum":3,"repliesCount":6,"author":{"__ref":"User:user:112246"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"conversation":{"__ref":"Conversation:conversation:57744"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:57744"},"body@stripHtml({\"truncateLength\":200})":" Holas! Una consulta... ¿Es posible tener NAT 2 si contrato el servicio 1 Play Internet FTTH con RUC 10 pero como persona natural con negocio? \n \n Cabe resaltar que soy de la Provincia de Pisco. \n ...","body@stringLength":"578","rawBody":"

Holas! Una consulta... ¿Es posible tener NAT 2 si contrato el servicio 1 Play Internet FTTH con RUC 10 pero como persona natural con negocio?

Cabe resaltar que soy de la Provincia de Pisco.

He gestionado mi ruc y ya lo tengo activo, pero cuando llamo al call center y les hago la pregunta no saben que responderme cuando les comento sobre la NAT, es por eso que acudo a ustedes, chicos/as.

Por último, ¿alguien sabrá si se puede o solo es para empresas con RUC 20?

¡Muchas gracias por su tiempo!

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Hola @Hannah-123

Una última pregunta, en mi Zona únicamente hay FTTH, aun así podría contratar 3 Play?

Porque si no me equivoco, para contratar 3 Play... En la zona debe de haber cobertura/tecnología HFC, ¿verdad?

Desde ya agradezco tu primera respuesta!

","body@stringLength":"414","rawBody":"

Hola @Hannah-123

Una última pregunta, en mi Zona únicamente hay FTTH, aun así podría contratar 3 Play?

Porque si no me equivoco, para contratar 3 Play... En la zona debe de haber cobertura/tecnología HFC, ¿verdad?

Desde ya agradezco tu primera respuesta!

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Hola amiguito :heart:

https://www.claro.com.pe/clarogaming/planesgamer/

https://www.claro.com.pe/personas/hogar/planes/

Si gustas, también puedes comunicarte con un asesor de ventas llamando al *200

¡Feliz viernes! :womanhappy:

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Hola amiguito :heart:

https://www.claro.com.pe/clarogaming/planesgamer/

https://www.claro.com.pe/personas/hogar/planes/

Si gustas, también puedes comunicarte con un asesor de ventas llamando al *200

¡Feliz viernes! :womanhappy:

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más"},"localOverride":false},"ModerationData:moderation_data:57749":{"__typename":"ModerationData","id":"moderation_data:57749","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:57749":{"__typename":"ForumReplyMessage","uid":57749,"id":"message:57749","revisionNum":1,"author":{"__ref":"User:user:76365"},"readOnly":false,"repliesCount":3,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumReplyMessage:message:57748"},"conversation":{"__ref":"Conversation:conversation:57744"},"subject":"Re: ¿Puedo tener la Nat 2 si contrato un servicio de internet FTTH con Ruc 10?","moderationData":{"__ref":"ModerationData:moderation_data:57749"},"body":"

Puchis amiguito, sí, debe ser HFC... No he visto un paquete 3 play que sea FTTH.

No sé si Claro contará con otros tipos de paquete, pero puedes consultarlo, te sugiero llamar a televentas al número 0 800 00 200 o por el mismo inbox del Facebook de Claro Perú.

Espero que mi respuesta haya sido últil.

¡Nos vemos!

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Hola nuevamente Hannah-123 xD

Bueno ya resolvi la duda llamando al Call Center

La Srta que me respondió me indica que únicamente el Cambio de NAT aplica para Tecnogias HFC y no FTTH

Y que para tener NAT 2 tengo que contratar Internet Gamer ó 3 Play Teléfono/Internet mínimo 30Mbps (Al menos) y si o si TV Avanzado; Sólo asi tendría IP Fija y NAT 2

Pero lastimosamente en mi Zona no hay cobertura HFC...

Aun asi agradezco tu respuesta y el tiempo dedicado :(

Nota: También hay 3 Play para tecnología FTTH pero con la única diferencia que el TV(Deco) es inalambrico pero no hay NAT 2 para dicha tecnología

Buen fin de semana!

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Tsuyoshi

Es casi lo mismo que yo te dije :smileyhappy: de todos modos que bueno que hayas podido hacer la consulta por ti mismo con alguien de Claro, lamento mucho que no hayas podido solicitar lo que necesitabas.

Espero que también tengas una buena semana y no te olvides de marcar mi respuesta como solución jii

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