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  • Avatar de SFtasy9
    SFtasy9
    Leyenda
    02-10-2019

    ¡Hola sadimsolorzano! 

     

    Te cuento que desde Smart Home sí puedes reiniciar tu módem. :womanvery-happy:

     

    Claro Smart Home, el app que te ayudará a autogestionar los servicios de tu hogar de forma rápida y sencilla.

    ¡Ya no tienes que llamar o salir de tu casa u oficina! El app Smart Home Claro te permitirá identificar posibles problemas y solucionarlos desde tu celular.

    Podrás consultar el estado de conexión de tus servicios contratados, tener notificaciones de deuda, tutoriales que te ayudarán a mejorar tu conexión, reiniciar tus equipos remotamente y ¡muchos beneficios más!

     

    Descarga la App ingresando aquí: bit.ly/SmartHomePeru

     

    Espero haberte ayudado. Si fue así, puedes aceptar mi respuesta como solución. :3 <3

     

     

  • Avatar de Stormspirt
    Stormspirt
    Leyenda
    03-10-2019
    Hola veo que no entendieron tu pregunta pero vale por el momento todavia no es posible reiniciar decos o decodificadores esas cajas como les llamo

    En cuanto al moden si se puede reiniciar

    Saludos
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hg8145v5?","conversation":{"__ref":"Conversation:conversation:68566"},"id":"message:68566","revisionNum":3,"uid":68566,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__typename":"User","uid":135945,"login":"Eduardo39","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-8.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":31443},"postTime":"2021-07-13T07:34:15.850-05:00","lastPublishTime":"2022-06-08T13:34:58.480-05:00","readOnly":false},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:71866":{"__typename":"User","id":"user:71866","uid":71866,"login":"SFtasy9","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-08-06T11:59:27.490-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS03MTg2Ni05NDEyaUUwRjkzMDUxMEFEMEEyM0Q"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:71866"},"ModerationData:moderation_data:26833":{"__typename":"ModerationData","id":"moderation_data:26833","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:26833":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:71866"},"id":"message:26833","revisionNum":2,"uid":26833,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:26831"},"conversation":{"__ref":"Conversation:conversation:26831"},"subject":"Re: ¿Puedo reiniciar mi decodificador desde el App Smart Home?","moderationData":{"__ref":"ModerationData:moderation_data:26833"},"body":"

¡Hola sadimsolorzano! 

\n

 

\n

Te cuento que desde Smart Home sí puedes reiniciar tu módem. :womanvery-happy:

\n

 

\n

Claro Smart Home, el app que te ayudará a autogestionar los servicios de tu hogar de forma rápida y sencilla.

¡Ya no tienes que llamar o salir de tu casa u oficina! El app Smart Home Claro te permitirá identificar posibles problemas y solucionarlos desde tu celular.

Podrás consultar el estado de conexión de tus servicios contratados, tener notificaciones de deuda, tutoriales que te ayudarán a mejorar tu conexión, reiniciar tus equipos remotamente y ¡muchos beneficios más!

\n

 

\n

\n

Descarga la App ingresando aquí: bit.ly/SmartHomePeru

\n

 

\n

Espero haberte ayudado. Si fue así, puedes aceptar mi respuesta como solución. :3 <3

\n

 

\n

 

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Sí, sadimsolorzano 

 

Puedes reiniciar tu router desde el APP. Tienes que ingresar con tu cuenta de Mi Claro

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"127","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-10-02T15:32:38.757-05:00","lastPublishTime":"2019-10-02T15:32:38.757-05:00","metrics":{"__typename":"MessageMetrics","views":20682},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:26831/message:26838","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:57152":{"__typename":"User","id":"user:57152","uid":57152,"login":"Stormspirt","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-12-21T14:37:43.113-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS01NzE1Mi05MzM1aTlFOTAyRkY4QUM0OUIzOEE"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:57152"},"ModerationData:moderation_data:26864":{"__typename":"ModerationData","id":"moderation_data:26864","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:26864":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:57152"},"id":"message:26864","revisionNum":1,"uid":26864,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:26831"},"conversation":{"__ref":"Conversation:conversation:26831"},"subject":"Re: ¿Puedo reiniciar mi decodificador desde el App Smart Home?","moderationData":{"__ref":"ModerationData:moderation_data:26864"},"body":"Hola veo que no entendieron tu pregunta pero vale por el momento todavia no es posible reiniciar decos o decodificadores esas cajas como les llamo

En cuanto al moden si se puede reiniciar

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