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ingresar a Mi Claro en mi computadora y no puedo","conversation":{"__ref":"Conversation:conversation:84419"},"id":"message:84419","revisionNum":2,"uid":84419,"depth":0,"board":{"__ref":"Forum:board:Mi-Claro"},"author":{"__ref":"User:user:178273"},"metrics":{"__typename":"MessageMetrics","views":308},"postTime":"2024-10-14T16:11:16.726-05:00","lastPublishTime":"2024-10-15T12:44:31.072-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Quiero ingresar a Mi Claro en mi computadora y no puedo. Me sale mensaje \"Ha ocurrido un error, comunícate con un asesor o tu ejecutivo de cuenta\". ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"149","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:84138":{"__typename":"Conversation","id":"conversation:84138","topic":{"__typename":"ForumTopicMessage","uid":84138},"lastPostingActivityTime":"2024-09-13T19:17:50.891-05:00","solved":true},"User:user:177315":{"__typename":"User","uid":177315,"login":"Cecilia63","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"id":"user:177315"},"ForumTopicMessage:message:84138":{"__typename":"ForumTopicMessage","subject":"La aplicación no muestra información","conversation":{"__ref":"Conversation:conversation:84138"},"id":"message:84138","revisionNum":2,"uid":84138,"depth":0,"board":{"__ref":"Forum:board:Mi-Claro"},"author":{"__ref":"User:user:177315"},"metrics":{"__typename":"MessageMetrics","views":217},"postTime":"2024-09-13T15:01:19.292-05:00","lastPublishTime":"2024-09-13T19:17:50.891-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Tengo tres líneas y en todas sale \"ocurrió un error vuelva a intentar\" \n He intentado reinstalar la aplicación, borrar datos pero sigue igual. \n   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"153","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:71803":{"__typename":"Conversation","id":"conversation:71803","topic":{"__typename":"ForumTopicMessage","uid":71803},"lastPostingActivityTime":"2024-09-05T14:07:19.005-05:00","solved":true},"User:user:141444":{"__typename":"User","uid":141444,"login":"Walter81","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:141444"},"ForumTopicMessage:message:71803":{"__typename":"ForumTopicMessage","subject":"No puedo instalar la app Mi Claro","conversation":{"__ref":"Conversation:conversation:71803"},"id":"message:71803","revisionNum":3,"uid":71803,"depth":0,"board":{"__ref":"Forum:board:Equipos"},"author":{"__ref":"User:user:141444"},"metrics":{"__typename":"MessageMetrics","views":5326},"postTime":"2021-11-06T03:59:58.235-05:00","lastPublishTime":"2022-07-05T13:42:46.152-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hola a todos. \n   \n Cuando voy a Play Store me sale que la app Mi Claro no está disponible en mi país... \n   \n Realicé todos los procedimientos que dicen pero nada, espero que me puedan ayudar, vengo desde Chile a retomar mi vida en Perú. \n   \n Como les mencioné, ya realicé todos los cambios, es más la app de Movistar y de otros operadores me permite cambiar, pero el de Claro no. \n   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tiene llamadas salientes no reconocidas del número 9979918xx?","conversation":{"__ref":"Conversation:conversation:73240"},"id":"message:73240","revisionNum":3,"uid":73240,"depth":0,"board":{"__ref":"Forum:board:Equipos"},"author":{"__ref":"User:user:144071"},"metrics":{"__typename":"MessageMetrics","views":2196},"postTime":"2022-01-15T20:16:23.872-05:00","lastPublishTime":"2022-07-21T13:04:38.659-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Revisando el detalle de llamadas en Mi Claro, veo que todos los meses tengo llamadas salientes a este número 9979918xx las cuales nunca realicé y no hay registro en mi celular. He llamado a Claro y dicen que no me pueden ayudar y que no hay un área de seguridad, voy a presentar mi denuncia. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"296","kudosSumWeight":1,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:83735":{"__typename":"Conversation","id":"conversation:83735","topic":{"__typename":"ForumTopicMessage","uid":83735},"lastPostingActivityTime":"2024-08-15T10:15:26.336-05:00","solved":true},"User:user:176290":{"__typename":"User","uid":176290,"login":"Alex0405","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:176290"},"ForumTopicMessage:message:83735":{"__typename":"ForumTopicMessage","subject":"Quisiera saber por qué no me permite iniciar sesión en la app Mi Claro","conversation":{"__ref":"Conversation:conversation:83735"},"id":"message:83735","revisionNum":2,"uid":83735,"depth":0,"board":{"__ref":"Forum:board:Equipos"},"author":{"__ref":"User:user:176290"},"metrics":{"__typename":"MessageMetrics","views":494},"postTime":"2024-08-13T06:25:35.667-05:00","lastPublishTime":"2024-08-15T10:15:26.336-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Quiero saber por qué no me permite llamar al 123 de atención al cliente. Si bien es cierto ese canal de atención no se le puede negar a ningún usuario  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"158","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:83692":{"__typename":"Conversation","id":"conversation:83692","topic":{"__typename":"ForumTopicMessage","uid":83692},"lastPostingActivityTime":"2024-08-14T12:11:55.496-05:00","solved":true},"User:user:176165":{"__typename":"User","uid":176165,"login":"Samrey23","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:176165"},"ForumTopicMessage:message:83692":{"__typename":"ForumTopicMessage","subject":"¿Por qué la aplicación de Claro no permite realizar pagos?","conversation":{"__ref":"Conversation:conversation:83692"},"id":"message:83692","revisionNum":2,"uid":83692,"depth":0,"board":{"__ref":"Forum:board:Mi-Claro"},"author":{"__ref":"User:user:176165"},"metrics":{"__typename":"MessageMetrics","views":465},"postTime":"2024-08-09T11:48:05.976-05:00","lastPublishTime":"2024-08-14T12:11:55.496-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" He intentado realizar el pago de mi servicio a través de la aplicación de Claro Perú, pero no he podido completar la transacción. Me gustaría saber si otros usuarios han enfrentado el mismo inconveniente y si existe alguna solución o alternativa disponible para realizar el pago de manera efectiva. Agradezco cualquier orientación o experiencia que puedan compartir al respecto. 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