Discusión del foro

Avatar de Cecilia63
Cecilia63
Principiante
13-09-2024
Resuelto

La aplicación no muestra información

Tengo tres líneas y en todas sale "ocurrió un error vuelva a intentar"

He intentado reinstalar la aplicación, borrar datos pero sigue igual.

 

mi claro

1 Respuesta

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  • Avatar de Zake01
    Zake01
    Leyenda
    13-09-2024

    Hola buenas si te refieres a que aún no puedes visualizar y gestionar el estado de tu servicio contratado a traves de Mi Claro app, quizás se deba a un tema de actualización de la app o adquiriste un nuevo servicio que se visualizará dentro de las próximas 24 a 48 horas.

     

    Si sigues presentando problemas en visualizarlo puedes reportar la falla a través de la opción Mas°°° / Centro de ayuda / Reporte una falla y deberás completar los datos solicitados. Recuerda que también puedes contactarte con un asesor a través de ClaroBot para que puedan ayudarte.

     

    Saludos,

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Tengo tres líneas y en todas sale \"ocurrió un error vuelva a intentar\"

\n

He intentado reinstalar la aplicación, borrar datos pero sigue igual.

\n

 

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Tengo tres líneas y en todas sale \"ocurrió un error vuelva a intentar\"

\n

He intentado reinstalar la aplicación, borrar datos pero sigue igual.

\n

 

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La aplicación no muestra información","moderationData":{"__ref":"ModerationData:moderation_data:84141"},"body":"

Hola buenas si te refieres a que aún no puedes visualizar y gestionar el estado de tu servicio contratado a traves de Mi Claro app, quizás se deba a un tema de actualización de la app o adquiriste un nuevo servicio que se visualizará dentro de las próximas 24 a 48 horas.

\n

 

\n

Si sigues presentando problemas en visualizarlo puedes reportar la falla a través de la opción Mas°°° / Centro de ayuda / Reporte una falla y deberás completar los datos solicitados. Recuerda que también puedes contactarte con un asesor a través de ClaroBot para que puedan ayudarte.

\n

 

\n

Saludos,

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