No puedo instalar la app Mi Claro | Comunidad Claro Perú

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Hola a todos.

Cuando voy a Play Store me sale que la app Mi Claro no está disponible en mi país...

Realicé todos los procedimientos que dicen pero nada, espero que me puedan ayudar, vengo desde Chile a retomar mi vida en Perú.

Como les mencioné, ya realicé todos los cambios, es más la app de Movistar y de otros operadores me permite cambiar, pero el de Claro no.

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Hola a todos.

Cuando voy a Play Store me sale que la app Mi Claro no está disponible en mi país...

Realicé todos los procedimientos que dicen pero nada, espero que me puedan ayudar, vengo desde Chile a retomar mi vida en Perú.

Como les mencioné, ya realicé todos los cambios, es más la app de Movistar y de otros operadores me permite cambiar, pero el de Claro no.

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No puedo instalar la app Mi Claro","moderationData":{"__ref":"ModerationData:moderation_data:71804"},"body":"

Hola,

¿Intentaste cambiando la ubicación de tu cuenta Google Play, y/o la región en tu equipo móvil? Prueba creando una nueva cuenta Google desde otro móvil o pc e ingresa con dicha cuenta y vuelves a descargar la app Mi Claro.

Ahora, hay un método que es sencillo pero necesitas que la app Mi Claro esté instalado en ese equipo Android, debes utilizar el app Share IT, el cual te permitirá compartir el archivo APK Mi Claro a tu equipo que no te aparece en la Google Play. Luego lo instalas y te debería de funcionar al 100%.

Trata de habilitar/instalar apps desconocidas desde el menú configuración dentro de la opción seguridad, quizás por ser tu equipo móvil con una ROM de otro país que te limita ciertas apps.

Sería bueno que nos compartas el modelo y marca de tu equipo móvil, quizás exista una opción especial, aunque la del app Share IT no hay pierde es muy sugerido.

De lo contrario puedes comunicarte con un asesor a través del ClaroBot.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2021-11-06T09:37:42.532-05:00","lastPublishTime":"2023-12-18T15:52:52.901-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":5198},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:71803/message:71804","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:84056"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"1656","rawBody":"

Hola,

Trata de habilitar/instalar apps desconocidas desde el menú configuración dentro de la opción seguridad, quizás por ser tu equipo móvil con una ROM de otro país que te limita ciertas apps.

Sería bueno que nos compartas el modelo y marca de tu equipo móvil, quizás exista una opción especial, aunque la del app Share IT no hay pierde es muy sugerido.

De lo contrario puedes comunicarte con un asesor a través del ClaroBot.

Mi celular es galaxi 20 samsun no puedo instalar mi app mi claro

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Mi celular es galaxi 20 samsun no puedo instalar mi app mi claro

¡Hola amigo!
En realidad para que puedas usar la app de Mi Claro, debes de tener algún servicio de claro aquí en el Perú, ahora con respecto a la descarga te debería permitir descargarla, según lo que nos comentas, sería bueno que puedas comunicar con un asesor de claro, luego de realizar todos tus descartes.

📌 Espero haber aclarado tu duda, no olvides dejar tu like y aceptar la mejor respuesta cómo solución.

¡Feliz sábado!
Sonríale a la vida ☺️ 💛🖤

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