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Internet. Me han dado acceso gratis a Claro Video por tiempo limitado pero... Al ingresar al App Claro Video en Android me sale el siguiente error. java.lang.Exception: Hubo un error. Por favor, intenta más tarde. Con opciones de reintentar o cancelar. Si reintento el erroe sigue apareciendo. Si cancelo se cierra. El error aparece después que he ingresado con mis credenciales, y hay una opción en la pantalla debajo del mensaje que dice \"administrar perfiles\" no hay ningún perfil en la lista, sospecho que es un error con mi perfil. He intentado contactar a Claro, pero siempre me dirigen a un número de WhatsApp donde me responde un robot indicando que solo atienden clientes mobiles Cuando he intentado con un número para servicio hogar me dicen que no soy cliente :/ ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"836","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:73248":{"__typename":"Conversation","id":"conversation:73248","topic":{"__typename":"ForumTopicMessage","uid":73248},"lastPostingActivityTime":"2022-07-21T13:08:31.379-05:00","solved":true},"Forum:board:Equipos":{"__typename":"Forum","id":"board:Equipos","displayId":"Equipos","nodeType":"board","conversationStyle":"FORUM","title":"Móvil","shortTitle":"Equipos","parent":{"__ref":"Category:category:preguntas"}},"User:user:144082":{"__typename":"User","uid":144082,"login":"Elia_n3","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:144082"},"ForumTopicMessage:message:73248":{"__typename":"ForumTopicMessage","subject":"¿Por qué las páginas no cargan? Figura el siguiente mensaje: Error ERR_CONNECTION_REFUSED","conversation":{"__ref":"Conversation:conversation:73248"},"id":"message:73248","revisionNum":3,"uid":73248,"depth":0,"board":{"__ref":"Forum:board:Equipos"},"author":{"__ref":"User:user:144082"},"metrics":{"__typename":"MessageMetrics","views":2123},"postTime":"2022-01-16T15:10:15.530-05:00","lastPublishTime":"2022-07-21T13:08:31.379-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Estoy en el plan postpago con megas ilimitados, las páginas de internet cargaban normal, pero ahora me aparece ese error en todos mis dispositivos conectados por wifi, en excepción de mi móvil donde este el chip logra cargar las paginas sin problemas. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"258","kudosSumWeight":1,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:73218":{"__typename":"Conversation","id":"conversation:73218","topic":{"__typename":"ForumTopicMessage","uid":73218},"lastPostingActivityTime":"2022-07-20T17:50:42.764-05:00","solved":true},"Category:category:otros-servicios-claro":{"__typename":"Category","id":"category:otros-servicios-claro","displayId":"otros-servicios-claro"},"Forum:board:claro-video":{"__typename":"Forum","id":"board:claro-video","displayId":"claro-video","nodeType":"board","conversationStyle":"FORUM","title":"ClaroVideo","shortTitle":"ClaroVideo","parent":{"__ref":"Category:category:otros-servicios-claro"}},"User:user:105395":{"__typename":"User","uid":105395,"login":"Criss3","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:105395"},"ForumTopicMessage:message:73218":{"__typename":"ForumTopicMessage","subject":"¿Por qué me sale error al ingresar a Claro Video?","conversation":{"__ref":"Conversation:conversation:73218"},"id":"message:73218","revisionNum":3,"uid":73218,"depth":0,"board":{"__ref":"Forum:board:claro-video"},"author":{"__ref":"User:user:105395"},"metrics":{"__typename":"MessageMetrics","views":2243},"postTime":"2022-01-14T12:40:08.061-05:00","lastPublishTime":"2022-07-20T17:50:42.764-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Buenas tardes, tengo problemas para ingresar a Claro Video. Ya he intentado varias veces ingresando los datos correctos, pero me sale error, ¿qué puedo hacer? 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(En PC) \n \n Entonces decidí conectarme a red desde mi celular (Claro) y volví a poder acceder a la web. \n \n Hoy intenté ingresar a la página con la red de mi celular y me retorna ERR_CONNECTION_RESET \n \n ¿Cómo se resuelve? Es urgente acceder :'( \n \n Gracias de antemano. 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Ups! 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11 milVistas1me gusta23Comentarios
