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Criss3
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14-01-2022
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¿Por qué me sale error al ingresar a Claro Video?

Buenas tardes, tengo problemas para ingresar a Claro Video. Ya he intentado varias veces ingresando los datos correctos, pero me sale error, ¿qué puedo hacer?

claro video
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1 Respuesta

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  • Avatar de jesusd23
    jesusd23
    Leyenda
    14-01-2022

    Hola Criss3 

     

    Primero te recomiendo que intentes realizar los siguientes descartes:

     

    1- Ingresa Claro Video a través de otro navegador

    2- Asegúrate de tener la última versión de la app

    2- Restablece el historial y borra todos los datos 

    4- Rambién te sugiero que restablecer la contraseña a través de siguiente enlace: https://www.clarovideo.com/peru/reminder

     

    En caso de que el inconveniente persista, puedes hacer la consulta mediante el ClaroBot.

     

    Espero que te ayuden.

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¿Por qué me sale error al ingresar a Claro Video?","moderationData":{"__ref":"ModerationData:moderation_data:73227"},"body":"

Hola Criss3 

\n

 

\n

Primero te recomiendo que intentes realizar los siguientes descartes:

\n

 

\n

1- Ingresa Claro Video a través de otro navegador

\n

2- Asegúrate de tener la última versión de la app

\n

2- Restablece el historial y borra todos los datos 

\n

4- Rambién te sugiero que restablecer la contraseña a través de siguiente enlace: https://www.clarovideo.com/peru/reminder

\n

 

\n

En caso de que el inconveniente persista, puedes hacer la consulta mediante el ClaroBot.

\n

 

\n

Espero que te ayuden.

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