¿Qué hacer si de pronto aparece una pantalla negra con unas promociones?
Hola gente,
Para todos los que son prepago...
Les ha pasado que de pronto les aparece una pantalla negra con unas promociones al móvil, y de pronto entra una llamada o por error presionas alguna tecla y resulta que te envían un SMS diciendo que ahora cuentas con la promoción de internet y automáticamente te descuentan de tu saldo de s/10 (supuestamente porque ha contestado con la tecla en aceptar).
¿Cómo evitar eso?
A mí me está pasando con frecuencia y no es nada agradable porque yo quiero guardar ese saldo para otras cosas, y siempre salen esos pantallazos.
Si amigo eso, siempre pasa. En mi caso cuando hago una recarga aparece los mensajes emergentes y estoy pendiente de cancelarlo, también cuando me quedan pocos megas y tengo salgo me aparecen. Te recomiendo cambies tu consumo a chévere control por la app Mi Claro, además para evitar consumos adicionales le puedes pedir a un asesor a través del ClaroBot para que te activen el Blacklist en tu línea prepago.
Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like =D.
LizMont Son comunes esas ventanas emergentes yo siempre estoy pendiente de cancelar, una vez llame para activar la blacklist pero igual me siguen llegando esos mensajes "promocionales".
Si te ayudó mi respuesta, regálame un LIKE!!! y acepta mi respuesta como solución!!!
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hacer si de pronto aparece una pantalla negra con unas promociones?","id":"message:66450","revisionNum":4,"repliesCount":4,"author":{"__ref":"User:user:55754"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:prepago"},"conversation":{"__ref":"Conversation:conversation:66450"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:66450"},"body":"
Hola gente,
\n
\n
Para todos los que son prepago...
\n
\n
Les ha pasado que de pronto les aparece una pantalla negra con unas promociones al móvil, y de pronto entra una llamada o por error presionas alguna tecla y resulta que te envían un SMS diciendo que ahora cuentas con la promoción de internet y automáticamente te descuentan de tu saldo de s/10 (supuestamente porque ha contestado con la tecla en aceptar).
\n
¿Cómo evitar eso?
\n
\n
A mí me está pasando con frecuencia y no es nada agradable porque yo quiero guardar ese saldo para otras cosas, y siempre salen esos pantallazos.
\n
\n
¿Alguien que me pueda ayudar con esto?
\n
\n
Gracias.
","body@stringLength":"849","rawBody":"
Hola gente,
\n
\n
Para todos los que son prepago...
\n
\n
Les ha pasado que de pronto les aparece una pantalla negra con unas promociones al móvil, y de pronto entra una llamada o por error presionas alguna tecla y resulta que te envían un SMS diciendo que ahora cuentas con la promoción de internet y automáticamente te descuentan de tu saldo de s/10 (supuestamente porque ha contestado con la tecla en aceptar).
\n
¿Cómo evitar eso?
\n
\n
A mí me está pasando con frecuencia y no es nada agradable porque yo quiero guardar ese saldo para otras cosas, y siempre salen esos pantallazos.
\n
\n
¿Alguien que me pueda ayudar con esto?
\n
\n
Gracias.
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¿Qué hacer si de pronto aparece una pantalla negra con unas promociones?","moderationData":{"__ref":"ModerationData:moderation_data:66452"},"body":"
Si amigo eso, siempre pasa. En mi caso cuando hago una recarga aparece los mensajes emergentes y estoy pendiente de cancelarlo, también cuando me quedan pocos megas y tengo salgo me aparecen. Te recomiendo cambies tu consumo a chévere control por la app Mi Claro, además para evitar consumos adicionales le puedes pedir a un asesor a través del ClaroBot para que te activen el Blacklist en tu línea prepago.
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Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like =D.
Si amigo eso, siempre pasa. En mi caso cuando hago una recarga aparece los mensajes emergentes y estoy pendiente de cancelarlo, también cuando me quedan pocos megas y tengo salgo me aparecen. Te recomiendo cambies tu consumo a chévere control por la app Mi Claro, además para evitar consumos adicionales le puedes pedir a un asesor a través del ClaroBot para que te activen el Blacklist en tu línea prepago.
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Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like =D.
Saludos.
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Gracias, haré la prueba y me comunicaré con un asesor!
Gracias, haré la prueba y me comunicaré con un asesor!
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Hola!!!
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LizMont Son comunes esas ventanas emergentes yo siempre estoy pendiente de cancelar, una vez llame para activar la blacklist pero igual me siguen llegando esos mensajes \"promocionales\".
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Si te ayudó mi respuesta, regálame un LIKE!!! y acepta mi respuesta como solución!!!
Son comunes esas ventanas emergentes yo siempre estoy pendiente de cancelar, una vez llame para activar la blacklist pero igual me siguen llegando esos mensajes \"promocionales\".
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Si te ayudó mi respuesta, regálame un LIKE!!! y acepta mi respuesta como solución!!!
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Entonces por ahora, solo queda estar pendientes a esas ventanas emergentes, pero sería bueno que mejoren esos detalles.
Entonces por ahora, solo queda estar pendientes a esas ventanas emergentes, pero sería bueno que mejoren esos detalles.
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