Gracias, haré la prueba y me comunicaré con un asesor!
Hola gente,
\n\n
Para todos los que son prepago...
\n\n
Les ha pasado que de pronto les aparece una pantalla negra con unas promociones al móvil, y de pronto entra una llamada o por error presionas alguna tecla y resulta que te envían un SMS diciendo que ahora cuentas con la promoción de internet y automáticamente te descuentan de tu saldo de s/10 (supuestamente porque ha contestado con la tecla en aceptar).
\n¿Cómo evitar eso?
\n\n
A mí me está pasando con frecuencia y no es nada agradable porque yo quiero guardar ese saldo para otras cosas, y siempre salen esos pantallazos.
\n\n
¿Alguien que me pueda ayudar con esto?
\n\n
Gracias.
","kudosSumWeight":2,"postTime":"2021-05-08T16:05:00.595-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:prepago","text":"prepago","time":"2016-06-13T09:14:32.910-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:promociones","text":"promociones","time":"2016-06-14T16:15:48.426-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:66450_4"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2045},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"Hola gente,
\n\n
Para todos los que son prepago...
\n\n
Les ha pasado que de pronto les aparece una pantalla negra con unas promociones al móvil, y de pronto entra una llamada o por error presionas alguna tecla y resulta que te envían un SMS diciendo que ahora cuentas con la promoción de internet y automáticamente te descuentan de tu saldo de s/10 (supuestamente porque ha contestado con la tecla en aceptar).
\n¿Cómo evitar eso?
\n\n
A mí me está pasando con frecuencia y no es nada agradable porque yo quiero guardar ese saldo para otras cosas, y siempre salen esos pantallazos.
\n\n
¿Alguien que me pueda ayudar con esto?
\n\n
Gracias.
"},"Conversation:conversation:66450":{"__typename":"Conversation","id":"conversation:66450","solved":true,"topic":{"__ref":"ForumTopicMessage:message:66450"},"lastPostingActivityTime":"2022-05-16T14:51:14.889-05:00","lastPostTime":"2021-05-12T08:47:43.212-05:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:66450":{"__typename":"ModerationData","id":"moderation_data:66450","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:66450_4":{"__typename":"Revision","id":"revision:66450_4","lastEditTime":"2022-05-16T14:51:14.889-05:00"},"ForumReplyMessage:message:66453":{"__typename":"ForumReplyMessage","id":"message:66453","conversation":{"__ref":"Conversation:conversation:66450"},"author":{"__ref":"User:user:55754"},"revisionNum":2,"uid":66453,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:prepago"},"subject":"Re: ¿Qué hacer si de pronto aparece una pantalla negra con unas promociones?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:66453"},"parent":{"__ref":"ForumTopicMessage:message:66450"},"body":"Gracias, haré la prueba y me comunicaré con un asesor!
","body@stringLength":"61","rawBody":"Gracias, haré la prueba y me comunicaré con un asesor!
","kudosSumWeight":1,"repliesCount":0,"postTime":"2021-05-08T16:34:00.371-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:66453_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2008},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1744272502155":{"__typename":"CachedAsset","id":"theme:customTheme1-1744272502155","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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\n\n
Si amigo eso, siempre pasa. En mi caso cuando hago una recarga aparece los mensajes emergentes y estoy pendiente de cancelarlo, también cuando me quedan pocos megas y tengo salgo me aparecen. Te recomiendo cambies tu consumo a chévere control por la app Mi Claro, además para evitar consumos adicionales le puedes pedir a un asesor a través del ClaroBot para que te activen el Blacklist en tu línea prepago.
\n\n
Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like =D.
Saludos.
