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elienayvs
Principiante
01-17-2018
Resuelto

¿Por qué tengo problemas para pagar por Mi Claro?

Llevo varios días intentando pagar mi recibo a través de la página de Mi Claro, hago todo el proceso pero cuando le doy pagar me sale un mensaje que dice. INTENTE MAS TARDE, ¿a alguien más le ha pasado lo mismo? Por favor les agradecería su ayuda.

 

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  • Avatar de HAGUZ
    HAGUZ
    Leyenda
    01-18-2018
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    Hola, elienayvs.

     

    Te sugiero reportar el inconveniente por un medio de atención al cliente y así puedan resolver el problema que tienes. 

     

    Puedes contactarte con un asesor mediante INBOX en FB ingresando al siguiente enlace: bit.ly/FBClaroPeru. No olvides indicar tus datos personales y las capturas del error que estas presentando.

     

    Nos vemos.

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Llevo varios días intentando pagar mi recibo a través de la página de Mi Claro, hago todo el proceso pero cuando le doy pagar me sale un mensaje que dice. INTENTE MAS TARDE, ¿a alguien más le ha pasado lo mismo? Por favor les agradecería su ayuda.

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","body@stringLength":"283","rawBody":"

Llevo varios días intentando pagar mi recibo a través de la página de Mi Claro, hago todo el proceso pero cuando le doy pagar me sale un mensaje que dice. INTENTE MAS TARDE, ¿a alguien más le ha pasado lo mismo? Por favor les agradecería su ayuda.

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¿Por qué tengo problemas para pagar por Mi Claro?","moderationData":{"__ref":"ModerationData:moderation_data:11065"},"body":"

Hola, elienayvs.

\n

 

\n

Te sugiero reportar el inconveniente por un medio de atención al cliente y así puedan resolver el problema que tienes. 

\n

 

\n

Puedes contactarte con un asesor mediante INBOX en FB ingresando al siguiente enlace: bit.ly/FBClaroPeru. No olvides indicar tus datos personales y las capturas del error que estas presentando.

\n

 

\n

Nos vemos.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"223","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-01-18T00:10:09.714-05:00","lastPublishTime":"2020-02-28T10:44:02.025-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":2766},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Canales/category:preguntas/community:xnuvx57277board:Mi-Claro/message:11047/message:11065","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"1030","rawBody":"

Hola, .

\n

 

\n

Te sugiero reportar el inconveniente por un medio de atención al cliente y así puedan resolver el problema que tienes. 

\n

 

\n

Puedes contactarte con un asesor mediante INBOX en FB ingresando al siguiente enlace: bit.ly/FBClaroPeru. No olvides indicar tus datos personales y las capturas del error que estas presentando.

\n

 

\n

Nos vemos.

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