Discusión del foro

Principiante

17-01-2018

Resuelto

¿Por qué tengo problemas para pagar por Mi Claro?

Llevo varios días intentando pagar mi recibo a través de la página de Mi Claro, hago todo el proceso pero cuando le doy pagar me sale un mensaje que dice. INTENTE MAS TARDE, ¿a alguien más le ha pasa...

Leyenda

18-01-2018

Hola, elienayvs.

Te sugiero reportar el inconveniente por un medio de atención al cliente y así puedan resolver el problema que tienes.

Puedes contactarte con un asesor mediante INBOX en FB ingresando al siguiente enlace: bit.ly/FBClaroPeru. No olvides indicar tus datos personales y las capturas del error que estas presentando.

Nos vemos.

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INTENTE MAS TARDE, ¿a alguien más le ha pasa...","body@stringLength":"283","rawBody":"

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"},"Conversation:conversation:11047":{"__typename":"Conversation","id":"conversation:11047","solved":true,"topic":{"__ref":"ForumTopicMessage:message:11047"},"lastPostingActivityTime":"2020-02-28T10:41:20.267-05:00","lastPostTime":"2018-01-18T00:10:09.714-05:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:11047":{"__typename":"ModerationData","id":"moderation_data:11047","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:11047_3":{"__typename":"Revision","id":"revision:11047_3","lastEditTime":"2020-02-28T10:41:20.267-05:00"},"AcceptedSolutionMessage:message:11065":{"__typename":"AcceptedSolutionMessage","id":"message:11065","conversation":{"__ref":"Conversation:conversation:11047"},"author":{"__ref":"User:user:1329"},"revisionNum":5,"uid":11065,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Mi-Claro"},"parent":{"__ref":"ForumTopicMessage:message:11047"},"subject":"Re: ¿Por qué tengo problemas para pagar por Mi Claro?","moderationData":{"__ref":"ModerationData:moderation_data:11065"},"body":"

Hola, elienayvs.

Te sugiero reportar el inconveniente por un medio de atención al cliente y así puedan resolver el problema que tienes.

Nos vemos.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"223","postTime":"2018-01-18T00:10:09.714-05:00","lastPublishTime":"2020-02-28T10:44:02.025-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":2766},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Canales/category:preguntas/community:xnuvx57277board:Mi-Claro/message:11047/message:11065","readOnly":false,"editFrozen":false,"body@stringLength":"1030","rawBody":"

Hola, .

Te sugiero reportar el inconveniente por un medio de atención al cliente y así puedan resolver el problema que tienes.

Nos vemos.

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