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Avatar de francelix1
francelix1
Aficionado
14-02-2020
Resuelto

¿Por qué mi recibo sigue pendiente de pago si lo cancelé por Mi Claro y el banco lo descontó?

Hola, ayer realicé el pago  del recibo de mi celular con mi tarjeta visa desde la página de Mi Claro, en la página dio error, el banco descontó el monto inmediatamente y aún el recibo sale como deuda...
mi claro
pagos
recibos
Avatar de Isabelmollares
Isabelmollares
Maestro
14-02-2020

Llama al 123 y ahí te darán un correo para enviar tu comprobante del pago, lo más probable es que sea un error del sistema, así que tendrán que procesar el pago de forma manual, o también puedes acercarte de manera presencial a una oficina. 

Avatar de 76842538
76842538
Principiante
18-05-2024
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qué mi recibo sigue pendiente de pago si lo cancelé por Mi Claro y el banco lo descontó?","id":"message:35395","revisionNum":4,"repliesCount":4,"author":{"__ref":"User:user:76575"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Mi-Claro"},"conversation":{"__ref":"Conversation:conversation:35395"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:35395"},"body@stripHtml({\"truncateLength\":200})":" Hola, ayer realicé el pago  del recibo de mi celular con mi tarjeta visa desde la página de Mi Claro, en la página dio error, el banco descontó el monto inmediatamente y aún el recibo sale como deuda...","body@stringLength":"396","rawBody":"

Hola, ayer realicé el pago  del recibo de mi celular con mi tarjeta visa desde la página de Mi Claro, en la página dio error, el banco descontó el monto inmediatamente y aún el recibo sale como deuda, llamé y me informaron que debía esperar 24 horas pero ya pasaron y aún sigue igual, sinceramente si esto no se resuelve no pienso pagar de nuevo, lo tomaré como un robo.

\n

 

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Llama al 123 y ahí te darán un correo para enviar tu comprobante del pago, lo más probable es que sea un error del sistema, así que tendrán que procesar el pago de forma manual, o también puedes acercarte de manera presencial a una oficina. 

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Llama al 123 y ahí te darán un correo para enviar tu comprobante del pago, lo más probable es que sea un error del sistema, así que tendrán que procesar el pago de forma manual, o también puedes acercarte de manera presencial a una oficina. 

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