Discusión del foro

Avatar de lalo9
lalo9
Principiante
04-21-2020
Resuelto

Quiero bajar mi plan

A dónde puedo comunicarme para poder bajar mi plan de mi móvil ya que llamando a Claro no hay opción.
cambio de plan
movil
Avatar de Dieguin
Dieguin
Leyenda
04-21-2020
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Hermanito, Lalo.

 

Puedes hacer el cambio de plan tu mismo, ahora la app de Mi Claro te permite cambiar de plan, lo podrás hacer cuando quieras, ya sea para subir o bajar tu plan.

 

Solo recuerda bajarte la última actualización, inicias sesión en la app y te vas a la opción "plan" en la pantalla principal.

 

Te dejo una imagen como referencia para que te guíes:

 

 

Cambio de plan APP.png

 

Y listo, olvídate de llamar o que lo hagan por ti, con esto ya está resuelto.

 

Dieguin

Avatar de Lexa2022232425
Lexa2022232425
Principiante
09-23-2020
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Tambien hice eso pero es seguro? como saber cuanto demorará que te contacte un asesor ?

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A dónde puedo comunicarme para poder bajar mi plan de mi móvil ya que llamando a Claro no hay opción.

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Tambien hice eso pero es seguro? como saber cuanto demorará que te contacte un asesor ?

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Tambien hice eso pero es seguro? como saber cuanto demorará que te contacte un asesor ?

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Hermanito, Lalo.

\n

 

\n

Puedes hacer el cambio de plan tu mismo, ahora la app de Mi Claro te permite cambiar de plan, lo podrás hacer cuando quieras, ya sea para subir o bajar tu plan.

\n

 

\n

Solo recuerda bajarte la última actualización, inicias sesión en la app y te vas a la opción \"plan\" en la pantalla principal.

\n

 

\n

Te dejo una imagen como referencia para que te guíes:

\n

 

\n

 

\n

\"Cambio

\n

 

\n

Y listo, olvídate de llamar o que lo hagan por ti, con esto ya está resuelto.

\n

 

\n

Dieguin

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","postTime":"2020-04-21T11:53:59.824-05:00","lastPublishTime":"2021-10-27T14:16:03.217-05:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS00MDA3My04MzgwaThFQzMwNkVCNzVBMzgyOEI?revision=2\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":3340},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:40065/message:40073","readOnly":false,"editFrozen":false,"body@stringLength":"1683","rawBody":"

Hermanito, Lalo.

\n

 

\n

Puedes hacer el cambio de plan tu mismo, ahora la app de Mi Claro te permite cambiar de plan, lo podrás hacer cuando quieras, ya sea para subir o bajar tu plan.

\n

 

\n

Solo recuerda bajarte la última actualización, inicias sesión en la app y te vas a la opción \"plan\" en la pantalla principal.

\n

 

\n

Te dejo una imagen como referencia para que te guíes:

\n

 

\n

 

\n

\"Cambio

\n

 

\n

Y listo, olvídate de llamar o que lo hagan por ti, con esto ya está resuelto.

\n

 

\n

Dieguin

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