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BANERCITO
Profesional
07-04-2025
Resuelto

Como puedo saber cuando son mis últimos días de pago???

No se activan mis puntos si yo pago por el aplicativo

1 Respuesta

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  • Avatar de Zake01
    Zake01
    Leyenda
    07-04-2025

    Para saber cuándo son tus últimos días de pago con Claro, puedes: 

    • Consultar tu plan en la app Mi Claro
    • Llamar al *611# desde tu celular
    • Escribir a WhatsApp Claro al 311 200 0000
    • Verificar tu recibo
    •  

    En la app Mi Claro 

    1. Ingresa a la app Mi Claro
    2. Consulta el detalle de tu plan o factura
    3. Verifica tu ciclo de facturación y fechas de pago
    4. Revisa y descarga tus recibos
    5. Configura el débito automático

     

    En el menú interactivo 

    1. Marca *611# desde tu celular
    2. Selecciona la opción “Facturación”
    3. Selecciona “Consultar monto y fecha de Vto de la última factura”

     

    En el recibo 

    1. Verifica la fecha de emisión en el recibo

    En WhatsApp 

    1. Escribe a WhatsApp Claro al 311 200 0000
    2. Recibe atención inmediata y conoce cuándo hiciste tu último pago

    d

    Después de realizado el pago al día siguiente se visualiza los Claro puntos en la aplicación Mi Claro, solo recuerda que el pago debe ser realizado antes de la fecha de vencimiento del recibo

    Si no llegan tus claro puntos sugiero comunicarte con un asesor llamado al 123 o por Clarobot ellos te ayudarán a resolver tu problemas de los claro puntos 

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Como puedo saber cuando son mis últimos días de pago???","moderationData":{"__ref":"ModerationData:moderation_data:85826"},"body":"

Para saber cuándo son tus últimos días de pago con Claro, puedes: 

\n\n

En la app Mi Claro 

\n
    \n
  1. Ingresa a la app Mi Claro
    2. \n
  2. Consulta el detalle de tu plan o factura
    3. \n
  3. Verifica tu ciclo de facturación y fechas de pago
    4. \n
  4. Revisa y descarga tus recibos
    5. \n
  5. Configura el débito automático
    6. \n
\n

 

\n

En el menú interactivo 

\n
    \n
  1. Marca *611# desde tu celular
    2. \n
  2. Selecciona la opción “Facturación”
    3. \n
  3. Selecciona “Consultar monto y fecha de Vto de la última factura”
    4. \n
\n

 

\n

En el recibo 

\n
    \n
  1. Verifica la fecha de emisión en el recibo
    2. \n
\n

En WhatsApp 

\n
    \n
  1. Escribe a WhatsApp Claro al 311 200 0000
    2. \n
  2. Recibe atención inmediata y conoce cuándo hiciste tu último pago
    3. \n
\n

d

\n

Después de realizado el pago al día siguiente se visualiza los Claro puntos en la aplicación Mi Claro, solo recuerda que el pago debe ser realizado antes de la fecha de vencimiento del recibo

\n

Si no llegan tus claro puntos sugiero comunicarte con un asesor llamado al 123 o por Clarobot ellos te ayudarán a resolver tu problemas de los claro puntos 

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