Hola como hago para recuperar mi celular bloqueado por osiptel
Lamentablemente osiptel me a demostrado que hacen un pésimo servicio
Y no se si deberían existir es mi opinión luego de un lamentablemente bloqueo de móvil generado por osiptel
Compre un celular nuevo lo tuve por unos meses y todo bien el IMEI se encontraba en perfecto estado
digan que paso..
Necesto desbloquera mi equipo celuar
¡Hola Amiga!
Buen día, lamento mucho el bloqueo realizado a tu equipo, a mi hace poco tiempo me hicieron un bloqueo a mi equipo (alguien llamo haciendose pasar por mi y solicitó el bloqueo de mi linea y equipo), la solución es muy sencilla, solo ve a un CAC (Centro de Atención Claro) con tu documento de identidad y la factura de tu equipo donde se detalle el IMEI (el equipo debe estar a tu nombre en la factura), solo con eso dan verificación que el equipo ciertamente es tuyo y ahi mismo te realizan el desbloqueo del IMEI, no toma más de 5 minutos.
Lamento que te haya pasado eso y espero puedan solucionartelo.
Saludos! Ten un gran día!
Hola amigo, hace 2 semanas igual se hicieron pasar por mi y me dicen que tengo que ir a un CAC pero tengo que esperar hasta que la cuarentena termine y los CAC puedan funcionar, pero ahora mi consulta es: mi equipo lo traje de Argentina tengo la caja y todo, es necesario la boleta?, porque no la tengo tengo la CAJA y el celular obvio.
Porfavor aclare mi duda y que pasos tengo que hacer.
rosa-2020 ¡Hola! Soy HAGUZ Super Usuario, ¿cómo te va?
Para complementar las respuestas de Girl RAGM1507 isolari PerXtreM hace poquísimo hicieron una preguntar similar en la comunidad y ya tiene solución:
comunidad.claro.com.pe/t5/Móvil/Me-bloquearon-el-imei-de-mi-equipo-que-debo-hacer
Ingresa al enlace y podrás resolver tu duda, con eso quedará resuelto tu caso.
Te recomiendo utilizar el buscador para encontrar soluciones inmediatas, chequea esto:
comunidad.claro.com.pe/t5/Artículos/Busca-y-Encontrarás
Si tienes otra duda no dudes en usar el buscador
Si consideras que te ayude, no olvides regalarme un like y marcar mi respuesta como solución aceptada
rosa-2020 ha escrito:
Hola como hago para recuperar mi celular bloqueado por osiptel
Lamentablemente osiptel me a demostrado que hacen un pésimo servicio
Y no se si deberían existir es mi opinión luego de un lamentablemente bloqueo de móvil generado por osiptel
Compre un celular nuevo lo tuve por unos meses y todo bien el IMEI se encontraba en perfecto estado
digan que paso..
Hola como hago para recuperar mi celular bloqueado por osiptel
\nLamentablemente osiptel me a demostrado que hacen un pésimo servicio
\n\n
Y no se si deberían existir es mi opinión luego de un lamentablemente bloqueo de móvil generado por osiptel
\n\n
Compre un celular nuevo lo tuve por unos meses y todo bien el IMEI se encontraba en perfecto estado
\n\n
\n
digan que paso..
\n","body@stringLength":"491","rawBody":"
Hola como hago para recuperar mi celular bloqueado por osiptel
\nLamentablemente osiptel me a demostrado que hacen un pésimo servicio
\n\n
Y no se si deberían existir es mi opinión luego de un lamentablemente bloqueo de móvil generado por osiptel
\n\n
Compre un celular nuevo lo tuve por unos meses y todo bien el IMEI se encontraba en perfecto estado
\n\n
\n
digan que paso..
\n","kudosSumWeight":0,"postTime":"2019-10-17T04:09:22.852-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:bloqueo de equipos","text":"bloqueo de 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renuevo mi celular y cambio de chip, ¿si dejo de pagar me bloquean el equipo o solo el chip?","id":"message:73352","revisionNum":3,"repliesCount":2,"author":{"__ref":"User:user:144319"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Equipos"},"conversation":{"__ref":"Conversation:conversation:73352"},"moderationData":{"__ref":"ModerationData:moderation_data:73352"},"postTime":"2022-01-23T23:38:27.791-05:00","lastPublishTime":"2022-07-21T17:05:40.357-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":6446},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:73352"},"Conversation:conversation:73352":{"__typename":"Conversation","id":"conversation:73352","solved":true,"topic":{"__ref":"ForumTopicMessage:message:73352"},"lastPostingActivityTime":"2022-07-21T17:05:40.357-05:00","lastPostTime":"2022-01-24T10:15:23.000-05:00"},"ModerationData:moderation_data:73352":{"__typename":"ModerationData","id":"moderation_data:73352","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:73352":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:73352","relatedMessage":{"__ref":"ForumTopicMessage:message:73352"}},"User:user:75263":{"__typename":"User","id":"user:75263","uid":75263,"login":"AlFa4","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-10-06T08:57:33.936-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:31"},"entityType":"USER","eventPath":"community:xnuvx57277/user:75263"},"ModerationData:moderation_data:27698":{"__typename":"ModerationData","id":"moderation_data:27698","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:27698":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:75263"},"id":"message:27698","revisionNum":2,"uid":27698,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:27697"},"conversation":{"__ref":"Conversation:conversation:27697"},"subject":"Re: ¿Por qué bloquean celulares nuevos y como reclamar a osiptel?","moderationData":{"__ref":"ModerationData:moderation_data:27698"},"body":"Es probable que uno de los equipos que usaste anteriormente tenía un IMEI inválido y la empresa lo ha detectado asociado a tu línea.
Necesto desbloquera mi equipo celuar
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"44","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-07-14T08:38:31.902-05:00","lastPublishTime":"2024-07-14T08:38:31.902-05:00","metrics":{"__typename":"MessageMetrics","views":2577},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:27697/message:83391","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:73026":{"__typename":"User","id":"user:73026","uid":73026,"login":"RAGM1507","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-09-03T09:46:50.781-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:73026"},"ModerationData:moderation_data:27710":{"__typename":"ModerationData","id":"moderation_data:27710","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:75481":{"__typename":"User","id":"user:75481","uid":75481,"login":"Girl","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-10-12T20:53:41.806-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:75481"},"ForumReplyMessage:message:27710":{"__typename":"ForumReplyMessage","uid":27710,"id":"message:27710","revisionNum":1,"author":{"__ref":"User:user:73026"},"readOnly":false,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:27697"},"conversation":{"__ref":"Conversation:conversation:27697"},"subject":"Re: ¿Por qué bloquean celulares nuevos y como reclamar a osiptel?","moderationData":{"__ref":"ModerationData:moderation_data:27710"},"body":"¡Hola Amiga!
Buen día, lamento mucho el bloqueo realizado a tu equipo, a mi hace poco tiempo me hicieron un bloqueo a mi equipo (alguien llamo haciendose pasar por mi y solicitó el bloqueo de mi linea y equipo), la solución es muy sencilla, solo ve a un CAC (Centro de Atención Claro) con tu documento de identidad y la factura de tu equipo donde se detalle el IMEI (el equipo debe estar a tu nombre en la factura), solo con eso dan verificación que el equipo ciertamente es tuyo y ahi mismo te realizan el desbloqueo del IMEI, no toma más de 5 minutos.
Lamento que te haya pasado eso y espero puedan solucionartelo.
Saludos! Ten un gran día!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2019-10-17T09:35:19.604-05:00","lastPublishTime":"2019-10-17T09:35:19.604-05:00","metrics":{"__typename":"MessageMetrics","views":15627},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:27697/message:27710","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:27711"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwy","node":{"__ref":"ForumReplyMessage:message:46898"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:27711":{"__typename":"ModerationData","id":"moderation_data:27711","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:27711":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:75481"},"id":"message:27711","revisionNum":1,"uid":27711,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:27710"},"conversation":{"__ref":"Conversation:conversation:27697"},"subject":"Re: ¿Por qué bloquean celulares nuevos y como reclamar a osiptel?","moderationData":{"__ref":"ModerationData:moderation_data:27711"},"body":"Sería mejor que valles a una oficina y que valles hacer tu reclamo y te lo van a solucionar pueden ser que te lo pueden desbloquear y recuperar tu mismo número de teléfonos. 🖒","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"176","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-10-17T09:41:32.859-05:00","lastPublishTime":"2019-10-17T09:41:32.859-05:00","metrics":{"__typename":"MessageMetrics","views":15641},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:27697/message:27711","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:96305":{"__typename":"User","id":"user:96305","uid":96305,"login":"Pamelax","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-06-12T23:12:11.613-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:96305"},"ModerationData:moderation_data:46898":{"__typename":"ModerationData","id":"moderation_data:46898","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:46898":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:96305"},"id":"message:46898","revisionNum":1,"uid":46898,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:27710"},"conversation":{"__ref":"Conversation:conversation:27697"},"subject":"Re: ¿Por qué bloquean celulares nuevos y como reclamar a osiptel?","moderationData":{"__ref":"ModerationData:moderation_data:46898"},"body":"
Hola amigo, hace 2 semanas igual se hicieron pasar por mi y me dicen que tengo que ir a un CAC pero tengo que esperar hasta que la cuarentena termine y los CAC puedan funcionar, pero ahora mi consulta es: mi equipo lo traje de Argentina tengo la caja y todo, es necesario la boleta?, porque no la tengo tengo la CAJA y el celular obvio.
Porfavor aclare mi duda y que pasos tengo que hacer.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-06-12T23:13:58.165-05:00","lastPublishTime":"2020-06-12T23:13:58.165-05:00","metrics":{"__typename":"MessageMetrics","views":14602},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:27697/message:46898","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:1329":{"__typename":"User","id":"user:1329","uid":1329,"login":"HAGUZ","biography":"Soy un ciudadano Limeño, todos tenemos derechos, deberes y obligaciones. http://bit.ly/2HeDJbp","registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-07T18:52:11.588-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS0xMzI5LTQxOTBpMTQ2RTREM0EzNUQ2MjE1Qg"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:1329"},"ModerationData:moderation_data:27725":{"__typename":"ModerationData","id":"moderation_data:27725","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:27725":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:1329"},"id":"message:27725","revisionNum":2,"uid":27725,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:27697"},"conversation":{"__ref":"Conversation:conversation:27697"},"subject":"Re: ¿Por qué bloquean celulares nuevos y como reclamar a osiptel?","moderationData":{"__ref":"ModerationData:moderation_data:27725"},"body":"\n
rosa-2020 ¡Hola! Soy HAGUZ Super Usuario, ¿cómo te va?
\n\n
Para complementar las respuestas de Girl RAGM1507 isolari PerXtreM hace poquísimo hicieron una preguntar similar en la comunidad y ya tiene solución:
\n\n
comunidad.claro.com.pe/t5/Móvil/Me-bloquearon-el-imei-de-mi-equipo-que-debo-hacer\n
Ingresa al enlace y podrás resolver tu duda, con eso quedará resuelto tu caso.
\nTe recomiendo utilizar el buscador para encontrar soluciones inmediatas, chequea esto:
\n\n
comunidad.claro.com.pe/t5/Artículos/Busca-y-Encontrarás
\n\n
Si tienes otra duda no dudes en usar el buscador
\n\n
Si consideras que te ayude, no olvides regalarme un like y marcar mi respuesta como solución aceptada
\n
rosa-2020 ha escrito:\n
\nHola como hago para recuperar mi celular bloqueado por osiptel
\nLamentablemente osiptel me a demostrado que hacen un pésimo servicio
\n\n
Y no se si deberían existir es mi opinión luego de un lamentablemente bloqueo de móvil generado por osiptel
\n\n
Compre un celular nuevo lo tuve por unos meses y todo bien el IMEI se encontraba en perfecto estado
\n\n
\n
digan que paso..
\n\n
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"253","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-10-17T10:57:40.121-05:00","lastPublishTime":"2019-10-17T10:58:29.958-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":15617},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:27697/message:27725","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"253","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:27738":{"__typename":"ModerationData","id":"moderation_data:27738","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:27738":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:27738","revisionNum":1,"uid":27738,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:27697"},"conversation":{"__ref":"Conversation:conversation:27697"},"subject":"Re: ¿Por qué bloquean celulares nuevos y como reclamar a osiptel?","moderationData":{"__ref":"ModerationData:moderation_data:27738"},"body":"Tienes que ver con opsitel para ver el problema.
![\"Robot](\"https://comunidad.claro.com.pe/i/smilies/16x16_robot-very-happy.png\" "\\"Robot")
![\"Robot](\"https://comunidad.claro.com.pe/i/smilies/16x16_robot-wink.png\" "\\"Robot")
