Discusión del foro

lams248

Profesional

11-08-2021

Resuelto

¿Cómo puedo saber cuándo termina mi contrato o si ya terminó?

contrato

fin de acuerdo

Normart
19-01-2024
Hola RomeroH, es particular tu caso, quizás puede ser el APN, ya que a través de esta es que tenemos acceso a internet en Redes Móviles, te comparto la secuencia de pasos para poder configurar el APN para navegar con Claro, es un tema que ya fue resuelto en la Comunidad por lo tanto te comparto el link:

https://comunidad.claro.com.pe/t5/M%C3%B3vil/Cu%C3%A1l-es-la-configuraci%C3%B3n-del-APN-para-el-internet-Claro/m-p/2705#M1701

De persistir el inconveniente te recomiendo contactarte con un asesor a través de ClaroBot.

Espero que con esto se pueda solucionar tu problema.

Saludos

2 Respuestas

ArianaCotrina
Leyenda
11-08-2021
Hola! puedes verlo a través de la app Mi Claro.

Ahí verás la fecha de tu renovación que significa la fecha de fin de tu contrato.

También puedes enviar un mensaje al ClaroBot para que un asesor te pueda ayudar.

Si ya estás apto para renovar, puedes comunicarte al 0 800 00 200 o por la tienda online: https://tiendaclaro.pe/

Espero que la info te sea de ayuda!
Klezita
Leyenda
11-08-2021
Hola, entrando en la app Mi Claro o desde la web mi.claro.com.pe podrás ver la fecha de fin de acuerdo, incluso hay un conteo de la fecha para que sepas cuando renovar.

Saludos.

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¿Cómo puedo saber cuándo termina mi contrato o si ya terminó?","moderationData":{"__ref":"ModerationData:moderation_data:69414"},"body":"

Hola! puedes verlo a través de la app Mi Claro.

Ahí verás la fecha de tu renovación que significa la fecha de fin de tu contrato.

También puedes enviar un mensaje al ClaroBot para que un asesor te pueda ayudar.

Si ya estás apto para renovar, puedes comunicarte al 0 800 00 200 o por la tienda online: https://tiendaclaro.pe/

Espero que la info te sea de ayuda!

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Hola, entrando en la app Mi Claro o desde la web mi.claro.com.pe podrás ver la fecha de fin de acuerdo, incluso hay un conteo de la fecha para que sepas cuando renovar.

Saludos.

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