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MariaCh202305
Principiante
27-07-2023
Resuelto

Solicitar un decodificador

Quisiera saber si puedo solicitar un decodificador más ya que actualmente cuento con tres decodificadores y al llamar a Claro me dicen que no puedo contratar otro decodificador, yo cuento con Claro play 2.

Claro Hogar

1 Respuesta

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  • Avatar de FM3
    FM3
    Principiante
    28-07-2023

    Hola buenas noches! Sí puedes solicitar un decodificador más, puedes tener hasta 5 decodificadores con tu servicio. Te comento que la adquisición de un decodificador adicional tiene costo de instalación de S/ 55.

     

    Puedes solicitarlo desde la App Mi Claro o llamando al 0 800 00 123, podrás realizar la llamada desde cualquier fijo o móvil.

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Solicitar un decodificador","moderationData":{"__ref":"ModerationData:moderation_data:80603"},"body":"

Hola buenas noches! Sí puedes solicitar un decodificador más, puedes tener hasta 5 decodificadores con tu servicio. Te comento que la adquisición de un decodificador adicional tiene costo de instalación de S/ 55.

\n

 

\n

Puedes solicitarlo desde la App Mi Claro o llamando al 0 800 00 123, podrás realizar la llamada desde cualquier fijo o móvil.

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