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Avatar de GERMANALM
GERMANALM
Principiante
11-05-2020
Resuelto

Quiero comunicarme con un asesor

Necesito comunicarme con un asesor ya que cuento con averías en mi servicio fijo 2 play, si me pueden ayudar. 
averia
falla
fija
problema
Avatar de Hannah-123
Hannah-123
Leyenda
11-05-2020

Hola, GERMANALM 

 

Primero que todo, intenta hacer un reinicio desde el Smart Home, estos son los equipos disponibles:

 

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Con esto se debería solucionar el inconveniente que tengas...

 

En caso no se solucione con las diversas opciones de ayuda que te da el Smart Home, te puedes comunicar por el inbox de Facebook Claro Perú.

 

Espero te ayude con tu duda. Un abrazo y cuídate mucho.:heart::smileyhappy:

 

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Necesito comunicarme con un asesor ya que cuento con averías en mi servicio fijo 2 play, si me pueden ayudar. 

"},"Conversation:conversation:42544":{"__typename":"Conversation","id":"conversation:42544","solved":true,"topic":{"__ref":"ForumTopicMessage:message:42544"},"lastPostingActivityTime":"2020-05-11T16:51:19.696-05:00","lastPostTime":"2020-05-11T16:51:19.696-05:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:42544":{"__typename":"ModerationData","id":"moderation_data:42544","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:42544_2":{"__typename":"Revision","id":"revision:42544_2","lastEditTime":"2020-05-11T14:57:22.923-05:00"},"AcceptedSolutionMessage:message:42547":{"__typename":"AcceptedSolutionMessage","id":"message:42547","conversation":{"__ref":"Conversation:conversation:42544"},"author":{"__ref":"User:user:76365"},"revisionNum":4,"uid":42547,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:42544"},"subject":"Re: Quiero comunicarme con un asesor","moderationData":{"__ref":"ModerationData:moderation_data:42547"},"body":"

Hola, GERMANALM 

\n

 

\n

Primero que todo, intenta hacer un reinicio desde el Smart Home, estos son los equipos disponibles:

\n

 

\n

\"undefined\"

\n

Con esto se debería solucionar el inconveniente que tengas...

\n

 

\n

En caso no se solucione con las diversas opciones de ayuda que te da el Smart Home, te puedes comunicar por el inbox de Facebook Claro Perú.

\n

 

\n

Espero te ayude con tu duda. Un abrazo y cuídate mucho.:heart::smileyhappy:

\n

 

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Hola,  

\n

 

\n

Primero que todo, intenta hacer un reinicio desde el Smart Home, estos son los equipos disponibles:

\n

 

\n

\"undefined\"

\n

Con esto se debería solucionar el inconveniente que tengas...

\n

 

\n

En caso no se solucione con las diversas opciones de ayuda que te da el Smart Home, te puedes comunicar por el inbox de Facebook Claro Perú.

\n

 

\n

Espero te ayude con tu duda. Un abrazo y cuídate mucho.:heart::smileyhappy:

\n

 

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