Discusión del foro

Aficionado

27-03-2020

Resuelto

Decodificador guardado sin señal ¿qué hago?

Tengo un deco que no usaba desde hace 5 meses y quiero volver a usarlo, pero me aparece el mensaje para una suscripción. Yo pienso que es el deco, ya que probé con otro y agarra normal la señal, ya tiene 9 horas prendido y nada.

decodificador

servicio técnico

2 Respuestas

Stormspirt
Leyenda
27-03-2020
Hola Amigo.

Bueno, esto ya es netamente el deco debido a que no tienes problemas con la señal, te recomendaría comunicarte por el inbox del Facebook de Claro Perú y solicitar la visita de un técnico para que puedan revisar el router.

Recuerda que aquí somos clientes como usted que nos ayudamos entre nosotros.

Saludos.
Alexa6
Aficionado
27-03-2020
Gracias... Ya tengo señal... Lo dejé prendido toda la noche y se arregló.

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Lo instalé después de tiempo me sale sin señal","id":"message:41933","revisionNum":5,"repliesCount":2,"author":{"__ref":"User:user:90162"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"conversation":{"__ref":"Conversation:conversation:41933"},"moderationData":{"__ref":"ModerationData:moderation_data:41933"},"postTime":"2020-05-07T15:05:34.488-05:00","lastPublishTime":"2023-08-10T10:47:45.896-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":17665},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:41933"},"Conversation:conversation:41933":{"__typename":"Conversation","id":"conversation:41933","solved":true,"topic":{"__ref":"ForumTopicMessage:message:41933"},"lastPostingActivityTime":"2023-08-10T10:47:45.896-05:00","lastPostTime":"2020-05-07T16:34:12.333-05:00"},"ModerationData:moderation_data:41933":{"__typename":"ModerationData","id":"moderation_data:41933","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:41933":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:41933","relatedMessage":{"__ref":"ForumTopicMessage:message:41933"}},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:57152":{"__typename":"User","id":"user:57152","uid":57152,"login":"Stormspirt","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-12-21T14:37:43.113-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS01NzE1Mi05MzM1aTlFOTAyRkY4QUM0OUIzOEE"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:57152"},"ModerationData:moderation_data:38049":{"__typename":"ModerationData","id":"moderation_data:38049","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:38049":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:57152"},"id":"message:38049","revisionNum":3,"uid":38049,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:38039"},"conversation":{"__ref":"Conversation:conversation:38039"},"subject":"Re: Decodificador guardado sin señal ¿qué hago?","moderationData":{"__ref":"ModerationData:moderation_data:38049"},"body":"

Hola Amigo.

Bueno, esto ya es netamente el deco debido a que no tienes problemas con la señal, te recomendaría comunicarte por el inbox del Facebook de Claro Perú y solicitar la visita de un técnico para que puedan revisar el router.

Recuerda que aquí somos clientes como usted que nos ayudamos entre nosotros.

Saludos.

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Gracias... Ya tengo señal... Lo dejé prendido toda la noche y se arregló.

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