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solución_claro
Aficionado
22-10-2019
Resuelto

¿Cómo solicitó control remoto de decodificador? ¿Qué hago si mi control ya no funciona?

¿Cómo hago para solicitar su reemplazo?

¿Existe un link para hacerlo de manera online, con despacho a domicilio?

¿Y un precio establecido por control remoto para decodificador?.

 

¿Alguna recomendación para tener en buenas condiciones todos mis equipos fijos?

control remoto
fija

4 Respuestas

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  • Avatar de Stormspirt
    Stormspirt
    Leyenda
    22-10-2019

    Hola brtoher

     

    Antes de decirte donde comprar un nuevo control, te recomiendo primero hacer estos 2 pasos:

     

    • Asegúrate de seleccionar el dispositivo que deseas controlar (cable, TV, audio).
    • Verifica las pilas del control remoto. Coloca pilas AAA nuevas de ser necesario.

     

    Ahora, si con esto sigue fallando, si hay en la tienda online de claro aquí está el enlace para que puedas comprarlo, el ùnico tema es el detalle si el delivery llega en el distrito que vives, eso lo puedes consultar una vez rellenado el formulario te llamarán.

     

    https://tiendaclaro.pe/equipo/28795/smk/control-remoto-claro-tv

     

    Ubica el equipo en un lugar sin interferencias físicas.
    Mantenerlo en un lugar fijo.
    El equipo debe estar enchufado.

     

    Saludos

  • Avatar de RAGM1507
    RAGM1507
    Leyenda
    22-10-2019

    ¡Hola solución_claro !

     

    Si, puedes adquirir un control remoto totalmente nuevo de una manera super sencilla desde la tienda de claro virtual, su valor es de S/30 y cuenta con delivery gratis, te dejo el link por si deseas comprarlo CONTROL REMOTO CLARO

     

    La compra es unicamente online.

    Ten una feliz tarde!

     

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¿Cómo hago para solicitar su reemplazo?

¿Existe un link para hacerlo de manera online, con despacho a domicilio?

¿Y un precio establecido por control remoto para decodificador?.

\n

 

\n

¿Alguna recomendación para tener en buenas condiciones todos mis equipos fijos?

","body@stringLength":"307","rawBody":"

¿Cómo hago para solicitar su reemplazo?

¿Existe un link para hacerlo de manera online, con despacho a domicilio?

¿Y un precio establecido por control remoto para decodificador?.

\n

 

\n

¿Alguna recomendación para tener en buenas condiciones todos mis equipos fijos?

","kudosSumWeight":0,"postTime":"2019-10-22T16:42:44.939-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:control remoto","text":"control 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hago para solicitar su reemplazo? ¿Existe un link para hacerlo de manera online, con despacho a domicilio? ¿Y un precio establecido por control remoto para decodificador?. \n   \n 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¿Cómo solicitó control remoto de decodificador? ¿Qué hago si mi control ya no funciona?","moderationData":{"__ref":"ModerationData:moderation_data:28045"},"body":"

Hola brtoher

\n

 

\n

Antes de decirte donde comprar un nuevo control, te recomiendo primero hacer estos 2 pasos:

\n

 

\n\n

 

\n

Ahora, si con esto sigue fallando, si hay en la tienda online de claro aquí está el enlace para que puedas comprarlo, el ùnico tema es el detalle si el delivery llega en el distrito que vives, eso lo puedes consultar una vez rellenado el formulario te llamarán.

\n

 

\n

https://tiendaclaro.pe/equipo/28795/smk/control-remoto-claro-tv

\n

 

\n

Ubica el equipo en un lugar sin interferencias físicas.
Mantenerlo en un lugar fijo.
El equipo debe estar enchufado.

\n

 

\n

Saludos

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":1,"postTime":"2019-10-22T16:59:34.808-05:00","lastPublishTime":"2020-11-04T18:51:49.577-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":23821},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:28039/message:28045","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:28063"}}]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:28063":{"__typename":"ModerationData","id":"moderation_data:28063","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:28063":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:73168"},"id":"message:28063","revisionNum":1,"uid":28063,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"AcceptedSolutionMessage:message:28045"},"conversation":{"__ref":"Conversation:conversation:28039"},"subject":"Re: ¿Cómo solicitó control remoto de decodificador? ¿Qué hago si mi control ya no funciona?","moderationData":{"__ref":"ModerationData:moderation_data:28063"},"body":"¡ Gracias !","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"11","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-10-22T18:18:23.847-05:00","lastPublishTime":"2019-10-22T18:18:23.847-05:00","metrics":{"__typename":"MessageMetrics","views":23817},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:28039/message:28063","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:28062":{"__typename":"ModerationData","id":"moderation_data:28062","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:28062":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:73168"},"id":"message:28062","revisionNum":1,"uid":28062,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:28039"},"conversation":{"__ref":"Conversation:conversation:28039"},"subject":"Re: ¿Cómo solicitó control remoto de decodificador? ¿Qué hago si mi control ya no funciona?","moderationData":{"__ref":"ModerationData:moderation_data:28062"},"body":"Gracias, su informacion me ha sido muy útil.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"44","kudosSumWeight":1,"repliesCount":0,"postTime":"2019-10-22T18:14:01.476-05:00","lastPublishTime":"2019-10-22T18:14:01.476-05:00","metrics":{"__typename":"MessageMetrics","views":23819},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:28039/message:28062","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:73026":{"__typename":"User","id":"user:73026","uid":73026,"login":"RAGM1507","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-09-03T09:46:50.781-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:73026"},"ModerationData:moderation_data:28052":{"__typename":"ModerationData","id":"moderation_data:28052","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:28052":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:73026"},"id":"message:28052","revisionNum":1,"uid":28052,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:28039"},"conversation":{"__ref":"Conversation:conversation:28039"},"subject":"Re: ¿Cómo solicitó control remoto de decodificador? ¿Qué hago si mi control ya no funciona?","moderationData":{"__ref":"ModerationData:moderation_data:28052"},"body":"

¡Hola solución_claro !

 

Si, puedes adquirir un control remoto totalmente nuevo de una manera super sencilla desde la tienda de claro virtual, su valor es de S/30 y cuenta con delivery gratis, te dejo el link por si deseas comprarlo CONTROL REMOTO CLARO

 

La compra es unicamente online.

Ten una feliz tarde!

 

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