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Avatar de Jc22
Jc22
Principiante
15-08-2020
Resuelto

¿Por qué no puedo cambiar mi plan?

Quiero cambiar mi plan de internet inalámbrico, ¿qué hago? En su página de Mi Claro no funciona esa opción y cuando llamo al 0 800 00 123, nadie contesta y se corta la llamada. La verdad, es que si tuviera más opciones de empresas operadoras, ya no estaría con Claro. 

cambio de plan
hogar
ifi
  • Avatar de 1v4n2021
    1v4n2021
    17-04-2022

    Hola Cubas1¿qué tal?

     

    Actualmente no se tiene esa opción, pero con el incremento de la adopción del Bitcoin como método de pago en nuestras vidas en un futuro quizás podría ser considerado.

    ¡Un Saludo!

    Si te ayuda la información, no olvides regalarme un like y marcar mi respuesta como solución.

3 Respuestas

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  • Avatar de Anton10
    Anton10
    Leyenda
    15-08-2020

    Q tal JC, 

    También puedes llamar al 123 y comunicarte con un asesor, estoy seguro q te ayudará con el cambio de plan.

    Saludos cordiales 

  • Avatar de Quadcore9650
    Quadcore9650
    Principiante
    15-08-2020

    Intenta llamar  en horas donde no hay mucho flujo de llamadas. Generalmente es a partir de las 9 de la noche y a primera hora de la mañana. asi  me comubnicó con ellos, siempre por la hoche, lo más tarde posible. Saludos

  • Avatar de Klezita
    Klezita
    Leyenda
    15-08-2020

    Hola JC,

     

    Te recomiendo volver a intentar, hace un momento llame a Claro por una solicitud y me han atendido rápido. En tu caso, como quieres cambiar de plan, tendrás que llamar si o si, así que vuelve a intentar yo sé que vas a tener suerte esta vez. De lo contrario, puedes comunicarte con un asesor por el inbox del Facebook de Claro Perú para que puedan ayudarte.

     

    Saludos.

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Quiero cambiar mi plan de internet inalámbrico, ¿qué hago? En su página de Mi Claro no funciona esa opción y cuando llamo al 0 800 00 123, nadie contesta y se corta la llamada. La verdad, es que si tuviera más opciones de empresas operadoras, ya no estaría con Claro. 

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Quiero cambiar mi plan de internet inalámbrico, ¿qué hago? En su página de Mi Claro no funciona esa opción y cuando llamo al 0 800 00 123, nadie contesta y se corta la llamada. La verdad, es que si tuviera más opciones de empresas operadoras, ya no estaría con Claro. 

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En su página de Mi Claro no funciona esa opción y cuando llamo al 0 800 00 123, nadie contesta y se corta la llamada. La verdad, es que si 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¿Por qué no puedo cambiar mi plan?","moderationData":{"__ref":"ModerationData:moderation_data:51872"},"body":"

Q tal JC, 

También puedes llamar al 123 y comunicarte con un asesor, estoy seguro q te ayudará con el cambio de plan.

Saludos cordiales 

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Intenta llamar  en horas donde no hay mucho flujo de llamadas. Generalmente es a partir de las 9 de la noche y a primera hora de la mañana. asi  me comubnicó con ellos, siempre por la hoche, lo más tarde posible. Saludos

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Hola JC,

\n

 

\n

Te recomiendo volver a intentar, hace un momento llame a Claro por una solicitud y me han atendido rápido. En tu caso, como quieres cambiar de plan, tendrás que llamar si o si, así que vuelve a intentar yo sé que vas a tener suerte esta vez. De lo contrario, puedes comunicarte con un asesor por el inbox del Facebook de Claro Perú para que puedan ayudarte.

\n

 

\n

Saludos.

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