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Avatar de helio3
helio3
Principiante
01-07-2023
Resuelto

¿Cómo puedo cambiar mi plan postpago de manera online?

  • Como no hablar de este tema que para algunos ha sido buena y para otros una mala experiencia 👍👎 Por ejemplo las idas al centro de atención y esperar esa terrible cola, o como olvidar las llamadas eternas al 123 para cambiar ese plan que para algunos ya no es suficiente debido a la alta demanda de MB que gastamos ¡Pero eso se acabó! Hoy les voy a contar la forma más fácil para hacer un cambio de plan, y lo mejor de todo, es que lo harás tú mismo con un solo clic a través de Mi Claro ¡Allá vamos! Paso 1: Ingresa a Mi Claro WhatsApp Image 2021-12-06 at 12.33.20 PM.jpeg Paso 2: Te vas a "Plan" y luego a "Cambia de plan" WhatsApp Image 2021-10-27 at 14.39.14.jpeg Paso 3: Después tendrás que iniciar sesión, debes colocar tu DNI y clave de Mi Claro WhatsApp Image 2021-12-06 at 12.46.15 PMe.jpg Paso 4: Seleccionas tu nuevo plan y ¡listo! WhatsApp Image 2021-12-06 at 12.48.49 PM.jpeg Ahora, hay un detalle importante que debemos mencionar, cuando haces un cambio de plan, debes asegurarte que no tengas un contrato en Claro, ya que si lo tienes, tendrás que asumir la penalidad proporcional por el cambio en caso que elijas un plan menor al que tengas actualmente, como en mi caso. WhatsApp Image 2021-11-05 at 5.50.57 PM.jpeg ¿Luego que viene? Luego de haber ingresado nuestra solicitud, recibiremos una llamada para confirmar nuestro cambio. El cambio de plan lo podrás hacer las veces que desees, eso sí, ten cuidado de elegir un plan incorrecto. ¿Algo que deba saber? ¡Claro! Aquí te dejo algunos consejos que debes saber antes de realizar un cambio de plan: Planes ilimitados: Si lo que quieres son muchos MB, entonces puedes elegir un plan ilimitado desde 159.90 o el de 189.90, son los planes más completos y te brindan internet ¡ILIMITADO! Fecha de solicitud: ¡Pídelo con tiempo! Los cambios se ejecutan 1 día antes de que empieces tu ciclo de facturación (día en el que te entregan los bonos de tu plan), por lo tanto la fecha máxima de solicitud sería 2 días antes de que empiece tu ciclo. Ejemplo: Si tienes un ciclo de facturación 20, solicita el cambio de plan máximo el 18 para que se ejecute el 19 a las 11:59.p.m. y comiences a disfrutar de tu nuevo plan. Entonces, con estos tips y consejos, ¿volverás a sufrir para hacer un cambio de plan? No lo creo. ¿Te sirvió? Yo creo que sí, simple, rápido y fácil ¡Hasta la próxima!

3 Respuestas

  • Como no hablar de este tema que para algunos ha sido buena y para otros una mala experiencia 👍👎 Por ejemplo las idas al centro de atención y esperar esa terrible cola, o como olvidar las llamadas eternas al 123 para cambiar ese plan que para algunos ya no es suficiente debido a la alta demanda de MB que gastamos ¡Pero eso se acabó! Hoy les voy a contar la forma más fácil para hacer un cambio de plan, y lo mejor de todo, es que lo harás tú mismo con un solo clic a través de Mi Claro ¡Allá vamos! Paso 1: Ingresa a Mi Claro WhatsApp Image 2021-12-06 at 12.33.20 PM.jpeg Paso 2: Te vas a "Plan" y luego a "Cambia de plan" WhatsApp Image 2021-10-27 at 14.39.14.jpeg Paso 3: Después tendrás que iniciar sesión, debes colocar tu DNI y clave de Mi Claro WhatsApp Image 2021-12-06 at 12.46.15 PMe.jpg Paso 4: Seleccionas tu nuevo plan y ¡listo! WhatsApp Image 2021-12-06 at 12.48.49 PM.jpeg Ahora, hay un detalle importante que debemos mencionar, cuando haces un cambio de plan, debes asegurarte que no tengas un contrato en Claro, ya que si lo tienes, tendrás que asumir la penalidad proporcional por el cambio en caso que elijas un plan menor al que tengas actualmente, como en mi caso. WhatsApp Image 2021-11-05 at 5.50.57 PM.jpeg ¿Luego que viene? Luego de haber ingresado nuestra solicitud, recibiremos una llamada para confirmar nuestro cambio. El cambio de plan lo podrás hacer las veces que desees, eso sí, ten cuidado de elegir un plan incorrecto. ¿Algo que deba saber? ¡Claro! Aquí te dejo algunos consejos que debes saber antes de realizar un cambio de plan: Planes ilimitados: Si lo que quieres son muchos MB, entonces puedes elegir un plan ilimitado desde 159.90 o el de 189.90, son los planes más completos y te brindan internet ¡ILIMITADO! Fecha de solicitud: ¡Pídelo con tiempo! Los cambios se ejecutan 1 día antes de que empieces tu ciclo de facturación (día en el que te entregan los bonos de tu plan), por lo tanto la fecha máxima de solicitud sería 2 días antes de que empiece tu ciclo. Ejemplo: Si tienes un ciclo de facturación 20, solicita el cambio de plan máximo el 18 para que se ejecute el 19 a las 11:59.p.m. y comiences a disfrutar de tu nuevo plan. Entonces, con estos tips y consejos, ¿volverás a sufrir para hacer un cambio de plan? No lo creo. ¿Te sirvió? Yo creo que sí, simple, rápido y fácil ¡Hasta la próxima!

  • Hola, helio3 

     

    Puedes cambiar de plan desde tu app Mi Claro, es super fácil. ;) También puedes escribir al ClaroBot en caso necesites más ayuda. 

     

    Suerte!

    • Avatar de Xerorules
      Xerorules
      Principiante

      No funciona el cambio de plan, una estafa en mi claro me sale ocurrió un error y hasta ahora no me aparece ya van 10 días, 

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¿Cómo puedo cambiar mi plan postpago de manera online?","moderationData":{"__ref":"ModerationData:moderation_data:80360"},"body":"

Como no hablar de este tema que para algunos ha sido buena y para otros una mala experiencia 👍👎 Por ejemplo las idas al centro de atención y esperar esa terrible cola, o como olvidar las llamadas eternas al 123 para cambiar ese plan que para algunos ya no es suficiente debido a la alta demanda de MB que gastamos ¡Pero eso se acabó! Hoy les voy a contar la forma más fácil para hacer un cambio de plan, y lo mejor de todo, es que lo harás tú mismo con un solo clic a través de Mi Claro ¡Allá vamos! Paso 1: Ingresa a Mi Claro WhatsApp Image 2021-12-06 at 12.33.20 PM.jpeg Paso 2: Te vas a \"Plan\" y luego a \"Cambia de plan\" WhatsApp Image 2021-10-27 at 14.39.14.jpeg Paso 3: Después tendrás que iniciar sesión, debes colocar tu DNI y clave de Mi Claro WhatsApp Image 2021-12-06 at 12.46.15 PMe.jpg Paso 4: Seleccionas tu nuevo plan y ¡listo! WhatsApp Image 2021-12-06 at 12.48.49 PM.jpeg Ahora, hay un detalle importante que debemos mencionar, cuando haces un cambio de plan, debes asegurarte que no tengas un contrato en Claro, ya que si lo tienes, tendrás que asumir la penalidad proporcional por el cambio en caso que elijas un plan menor al que tengas actualmente, como en mi caso. WhatsApp Image 2021-11-05 at 5.50.57 PM.jpeg ¿Luego que viene? Luego de haber ingresado nuestra solicitud, recibiremos una llamada para confirmar nuestro cambio. El cambio de plan lo podrás hacer las veces que desees, eso sí, ten cuidado de elegir un plan incorrecto. ¿Algo que deba saber? ¡Claro! Aquí te dejo algunos consejos que debes saber antes de realizar un cambio de plan: Planes ilimitados: Si lo que quieres son muchos MB, entonces puedes elegir un plan ilimitado desde 159.90 o el de 189.90, son los planes más completos y te brindan internet ¡ILIMITADO! Fecha de solicitud: ¡Pídelo con tiempo! Los cambios se ejecutan 1 día antes de que empieces tu ciclo de facturación (día en el que te entregan los bonos de tu plan), por lo tanto la fecha máxima de solicitud sería 2 días antes de que empiece tu ciclo. Ejemplo: Si tienes un ciclo de facturación 20, solicita el cambio de plan máximo el 18 para que se ejecute el 19 a las 11:59.p.m. y comiences a disfrutar de tu nuevo plan. Entonces, con estos tips y consejos, ¿volverás a sufrir para hacer un cambio de plan? No lo creo. ¿Te sirvió? Yo creo que sí, simple, rápido y fácil ¡Hasta la próxima!

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Hola, helio3 

\n

 

\n

Puedes cambiar de plan desde tu app Mi Claro, es super fácil. ;) También puedes escribir al ClaroBot en caso necesites más ayuda. 

\n

 

\n

Suerte!

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No funciona el cambio de plan, una estafa en mi claro me sale ocurrió un error y hasta ahora no me aparece ya van 10 días, 

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