¿Es la fibra Óptica de Claro una estafa? - Twitch - Bandwidth - Transmisión en Vivo
Como cliente de Claro doy a conocer la travesía que hice para intentar buscar solución a este problema en caso de que otra persona lo presente:
Hace una semana adquirí el plan de 200MB de fibra óptica simétrica de Claro, soy Streamer - Youtuber, y este paquete no les va a servir si quieren crear contenido, a pesar de tener la velocidad correspondiente y la latencia estable, Claro limitará tu velocidad de subida a una ínfima cantidad de 3MB al momento de querer transmitir en vivo, nose porque lo haga pero es una estafa, he formateado mi PC, he comprado una nueva tarjeta de red, he cambiado DNS, actualizado drivers, he cambiado mi cable de conexión de ethernet y nada, me han visitado técnicos de Claro y además de no saber cosas básicas de informática lo único que buscaran es problemas de parte tuya y no de su sistema embustero. He realizado pruebas en 2 PC y 1 laptop y todas presentan el mismo problema, a continuación dejo pruebas para demostrar que todo lo que digo es verdad.
Foto de la velocidad de subida en diferentes servidores de Twitch - La calidad es mala debido a la inestabilidad de la velocidad de subida de Claro
Parámetros de transmisión en vivo - Twitch (el cuadrado rojo significa que la red esta inestable) 51 fotogramas perdidos debido a la baja potencia de la velocidad de subida de Claro
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Parámetros de transmisión en vivo - Youtube (el cuadrado rojo significa que la red esta inestable)
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Parámetros de transmisión en vivo - Facebook Live (el cuadrado rojo significa que la red esta inestable)
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Parámetros de mi conexión cable via Ethernet durante la transmisión
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Speedtest
PD: Hago esto con la intención de ahorrarle tiempo y dinero a personas que tengan problemas parecidos. No hay solución. (Por cierto cambiarse de plan no es solución, la velocidad de fibra que ofrece debería ser suficiente para estas actividades, sino no debería llamarse fibra simétrica, ni mostrar esos números).
Una vez efectuada la solicitud de baja de tu servicio, los técnicos deberían de acercarse a recoger los equipos. De no ser así, también puedes llevarlos a un CAC donde luego de la entrega te brindarán una constancia de devolución de esos equipos.
Muchas gracias por la información brindada, realmente es muy particular y raro lo que mencionas, yo creo que deberías de insistir en tener una nueva revisión técnica, ya que si tu servicio presenta inconvenientes Claro te debe brindar una solución.
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Como cliente de Claro doy a conocer la travesía que hice para intentar buscar solución a este problema en caso de que otra persona lo presente:
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Hace una semana adquirí el plan de 200MB de fibra óptica simétrica de Claro, soy Streamer - Youtuber, y este paquete no les va a servir si quieren crear contenido, a pesar de tener la velocidad correspondiente y la latencia estable, Claro limitará tu velocidad de subida a una ínfima cantidad de 3MB al momento de querer transmitir en vivo, nose porque lo haga pero es una estafa, he formateado mi PC, he comprado una nueva tarjeta de red, he cambiado DNS, actualizado drivers, he cambiado mi cable de conexión de ethernet y nada, me han visitado técnicos de Claro y además de no saber cosas básicas de informática lo único que buscaran es problemas de parte tuya y no de su sistema embustero. He realizado pruebas en 2 PC y 1 laptop y todas presentan el mismo problema, a continuación dejo pruebas para demostrar que todo lo que digo es verdad.
\n
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Foto de la velocidad de subida en diferentes servidores de Twitch - La calidad es mala debido a la inestabilidad de la velocidad de subida de Claro
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Parámetros de transmisión en vivo - Twitch (el cuadrado rojo significa que la red esta inestable) 51 fotogramas perdidos debido a la baja potencia de la velocidad de subida de Claro
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Parámetros de transmisión en vivo - Youtube (el cuadrado rojo significa que la red esta inestable)
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----
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Parámetros de transmisión en vivo - Facebook Live (el cuadrado rojo significa que la red esta inestable)
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----
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Parámetros de mi conexión cable via Ethernet durante la transmisión
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-----
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Speedtest
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\n
PD: Hago esto con la intención de ahorrarle tiempo y dinero a personas que tengan problemas parecidos. No hay solución. (Por cierto cambiarse de plan no es solución, la velocidad de fibra que ofrece debería ser suficiente para estas actividades, sino no debería llamarse fibra simétrica, ni mostrar esos números).
\n
","body@stringLength":"2416","rawBody":"
Como cliente de Claro doy a conocer la travesía que hice para intentar buscar solución a este problema en caso de que otra persona lo presente:
\n
Hace una semana adquirí el plan de 200MB de fibra óptica simétrica de Claro, soy Streamer - Youtuber, y este paquete no les va a servir si quieren crear contenido, a pesar de tener la velocidad correspondiente y la latencia estable, Claro limitará tu velocidad de subida a una ínfima cantidad de 3MB al momento de querer transmitir en vivo, nose porque lo haga pero es una estafa, he formateado mi PC, he comprado una nueva tarjeta de red, he cambiado DNS, actualizado drivers, he cambiado mi cable de conexión de ethernet y nada, me han visitado técnicos de Claro y además de no saber cosas básicas de informática lo único que buscaran es problemas de parte tuya y no de su sistema embustero. He realizado pruebas en 2 PC y 1 laptop y todas presentan el mismo problema, a continuación dejo pruebas para demostrar que todo lo que digo es verdad.
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Foto de la velocidad de subida en diferentes servidores de Twitch - La calidad es mala debido a la inestabilidad de la velocidad de subida de Claro
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Parámetros de transmisión en vivo - Twitch (el cuadrado rojo significa que la red esta inestable) 51 fotogramas perdidos debido a la baja potencia de la velocidad de subida de Claro
\n
\n
\n
\n
------
\n
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Parámetros de transmisión en vivo - Youtube (el cuadrado rojo significa que la red esta inestable)
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\n
\n
\n
----
\n
Parámetros de transmisión en vivo - Facebook Live (el cuadrado rojo significa que la red esta inestable)
\n
\n
\n
\n
----
\n
Parámetros de mi conexión cable via Ethernet durante la transmisión
\n
\n
\n
-----
\n
\n
Speedtest
\n
\n
\n
\n
\n
\n
PD: Hago esto con la intención de ahorrarle tiempo y dinero a personas que tengan problemas parecidos. No hay solución. (Por cierto cambiarse de plan no es solución, la velocidad de fibra que ofrece debería ser suficiente para estas actividades, sino no debería llamarse fibra simétrica, ni mostrar esos números).
\n
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Muchas gracias por la información brindada, realmente es muy particular y raro lo que mencionas, yo creo que deberías de insistir en tener una nueva revisión técnica, ya que si tu servicio presenta inconvenientes Claro te debe brindar una solución.
Muchas gracias por la información brindada, realmente es muy particular y raro lo que mencionas, yo creo que deberías de insistir en tener una nueva revisión técnica, ya que si tu servicio presenta inconvenientes Claro te debe brindar una solución.
\n
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SALUDOS
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