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Lobito2012
Principiante
05-06-2022
Resuelto

¿Claro tiene un verdadero centro de ayuda para el cliente?

Aparte de sus tontos bots y teléfonos publicados en la web que nunca responden a no ser que sea para ventas, ¿Claro tiene un número de teléfono como atención al cliente?

atc
claro
problemas

1 Respuesta

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  • Avatar de rcml1980
    rcml1980
    Leyenda
    05-06-2022

    Hola Lobito2012,

     

    Es extraño lo que nos comentas, las veces que he podido contactarme sea por teléfono o por otro medio de atención siempre he podido recibir ayuda y han gestionado mis diferentes solicitudes de manera correcta y le han dado e seguimiento a la solución cuando les he reportado alguna avería que presentaba.

     

    Te aconsejo que te comuniques con un asesor a través del ClaroBot, así como también el correo de atención al cliente para que puedas enviarles un mensaje con el problema que presentas con tu servicio: atencionalcliente@claro.com.pe 

     

    Finalmente te comparto las Reglas de la Comunidad para que puedas revisarlo y tenerlo en cuenta: https://comunidad.claro.com.pe/t5/custom/page/page-id/Reglas

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¿Claro tiene un verdadero centro de ayuda para el cliente?","moderationData":{"__ref":"ModerationData:moderation_data:76086"},"body":"

Hola Lobito2012,

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\n

Es extraño lo que nos comentas, las veces que he podido contactarme sea por teléfono o por otro medio de atención siempre he podido recibir ayuda y han gestionado mis diferentes solicitudes de manera correcta y le han dado e seguimiento a la solución cuando les he reportado alguna avería que presentaba.

\n

 

\n

Te aconsejo que te comuniques con un asesor a través del ClaroBot, así como también el correo de atención al cliente para que puedas enviarles un mensaje con el problema que presentas con tu servicio: atencionalcliente@claro.com.pe 

\n

 

\n

Finalmente te comparto las Reglas de la Comunidad para que puedas revisarlo y tenerlo en cuenta: https://comunidad.claro.com.pe/t5/custom/page/page-id/Reglas

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