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bloquear mi número Claro?","conversation":{"__ref":"Conversation:conversation:39644"},"id":"message:39644","revisionNum":7,"uid":39644,"depth":0,"board":{"__ref":"Forum:board:Equipos"},"author":{"__ref":"User:user:87095"},"metrics":{"__typename":"MessageMetrics","views":10620},"postTime":"2020-04-17T05:05:48.849-05:00","lastPublishTime":"2022-07-19T13:50:46.356-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" ¿Al bloquear mi número de celular ya no me cobrarían? Tengo 2 líneas y una ya no la utilizo y quisiera darlo de baja pero nadie me contesta, es por eso que quiero saber si al bloquearlo ya no me harán ningún cobro adicional. 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","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"180","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:38334":{"__typename":"Conversation","id":"conversation:38334","topic":{"__typename":"ForumTopicMessage","uid":38334},"lastPostingActivityTime":"2020-03-30T11:51:57.457-05:00","solved":true},"User:user:85615":{"__typename":"User","uid":85615,"login":"Jakeisser","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:85615"},"ForumTopicMessage:message:38334":{"__typename":"ForumTopicMessage","subject":"¿Por qué me acreditaron un paquete de Internet que no pedí?","conversation":{"__ref":"Conversation:conversation:38334"},"id":"message:38334","revisionNum":2,"uid":38334,"depth":0,"board":{"__ref":"Forum:board:Equipos"},"author":{"__ref":"User:user:85615"},"metrics":{"__typename":"MessageMetrics","views":2268},"postTime":"2020-03-30T11:00:41.328-05:00","lastPublishTime":"2020-03-30T11:51:27.024-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Me llegó un SMS el 29/03 con la info que se cargó el paquete de Internet por 20 días.Aclaro que nunca he pedido un paquete ya que tengo wifi en mi casa y no me hace falta. He estado llamando al 123 y no me contestan.Cuando reviso la app de Claro no sale nada, sino hasta hoy que sale que tengo 1.8 gigas disponibles, lo cual no he pedido. Si me los cobran, hago mi potabilidad a otra compañía, siempre he cumplido con mis pagos y me parece un abuso que carguen un paquete sin mi autorización.  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"500","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:15333":{"__typename":"Conversation","id":"conversation:15333","topic":{"__typename":"ForumTopicMessage","uid":15333},"lastPostingActivityTime":"2020-02-24T08:24:18.371-05:00","solved":true},"User:user:47867":{"__typename":"User","uid":47867,"login":"Randi1","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:47867"},"ForumTopicMessage:message:15333":{"__typename":"ForumTopicMessage","subject":"¿Pago por reconexión?","conversation":{"__ref":"Conversation:conversation:15333"},"id":"message:15333","revisionNum":4,"uid":15333,"depth":0,"board":{"__ref":"Forum:board:Equipos"},"author":{"__ref":"User:user:47867"},"metrics":{"__typename":"MessageMetrics","views":10377},"postTime":"2018-08-16T13:50:59.901-05:00","lastPublishTime":"2020-02-24T08:24:18.371-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Como es posible que me cobren la reconexión por no haber tenido 4 horas el servicio, ya que se encontraba bloqueado por cobranza. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"131","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:4801":{"__typename":"Conversation","id":"conversation:4801","topic":{"__typename":"ForumTopicMessage","uid":4801},"lastPostingActivityTime":"2020-02-20T12:17:18.151-05:00","solved":true},"User:user:9927":{"__typename":"User","uid":9927,"login":"sevastian","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:9927"},"ForumTopicMessage:message:4801":{"__typename":"ForumTopicMessage","subject":"¿Por qué me cobran más de mi plan?","conversation":{"__ref":"Conversation:conversation:4801"},"id":"message:4801","revisionNum":3,"uid":4801,"depth":0,"board":{"__ref":"Forum:board:Equipos"},"author":{"__ref":"User:user:9927"},"metrics":{"__typename":"MessageMetrics","views":6047},"postTime":"2017-03-05T07:46:55.600-05:00","lastPublishTime":"2020-02-20T12:17:18.151-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Buenos días quisiera saber por qué todos los meses me cobran más de lo que contrate en mi plan, nunca me paso del límite proporcionado y sin embargo lo hacen, quisiera que por favor solucionen ese tema de lo contrario optaré por otro operador. Gracias. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"254","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:3314":{"__typename":"Conversation","id":"conversation:3314","topic":{"__typename":"ForumTopicMessage","uid":3314},"lastPostingActivityTime":"2020-02-14T11:55:34.783-05:00","solved":true},"User:user:6651":{"__typename":"User","uid":6651,"login":"Vicky20","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:6651"},"ForumTopicMessage:message:3314":{"__typename":"ForumTopicMessage","subject":"¿Los servicios móviles postpago se cobran por adelantado?","conversation":{"__ref":"Conversation:conversation:3314"},"id":"message:3314","revisionNum":4,"uid":3314,"depth":0,"board":{"__ref":"Forum:board:Equipos"},"author":{"__ref":"User:user:6651"},"metrics":{"__typename":"MessageMetrics","views":37505},"postTime":"2016-12-27T13:12:10.906-05:00","lastPublishTime":"2020-02-14T11:55:34.783-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Buenas tardes. \n Anteriormente contaba con el plan MAX 39, mi periodo de facturación eran los días 12 cuando se inicia el nuevo periodo. Este mes hice la renovación de mi equipo con nuevo plan MAX 79, y en mi estado de cuenta que me llego el 20/12/16 ya me facturan el nuevo plan, si aún no lo he usado. \n Además anteriormente cuando cambie de plan no se veía afecto en la mensualidad del mes, se realizaba en el siguiente mes. Entonces supongo que en el último mes de mi contrato decida culminar todo vínculo con la empresa Claro, ¿ya no me cobraran mensualidad porque la cobran adelantado? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"598","kudosSumWeight":0,"repliesCount":23,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:2509":{"__typename":"Conversation","id":"conversation:2509","topic":{"__typename":"ForumTopicMessage","uid":2509},"lastPostingActivityTime":"2020-02-12T10:25:43.628-05:00","solved":true},"User:user:4872":{"__typename":"User","uid":4872,"login":"YTD","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:4872"},"ForumTopicMessage:message:2509":{"__typename":"ForumTopicMessage","subject":"¿Por qué cada mes pago más de lo contratado?","conversation":{"__ref":"Conversation:conversation:2509"},"id":"message:2509","revisionNum":2,"uid":2509,"depth":0,"board":{"__ref":"Forum:board:Equipos"},"author":{"__ref":"User:user:4872"},"metrics":{"__typename":"MessageMetrics","views":25129},"postTime":"2016-11-22T18:31:34.521-05:00","lastPublishTime":"2020-02-12T10:25:43.628-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Cada mes pago extra a mi plan contratado, ¿lguien me puede explicar?, ¿por qué cada mes siempre pago más de lo contratado? \n   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"133","kudosSumWeight":1,"repliesCount":14,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:782":{"__typename":"Conversation","id":"conversation:782","topic":{"__typename":"ForumTopicMessage","uid":782},"lastPostingActivityTime":"2020-01-22T15:22:53.842-05:00","solved":true},"User:user:821":{"__typename":"User","uid":821,"login":"Mateus","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-2.svg?time=0"},"id":"user:821"},"ForumTopicMessage:message:782":{"__typename":"ForumTopicMessage","subject":"¿La factura se paga antes de haber usado el servicio o después?","conversation":{"__ref":"Conversation:conversation:782"},"id":"message:782","revisionNum":3,"uid":782,"depth":0,"board":{"__ref":"Forum:board:Equipos"},"author":{"__ref":"User:user:821"},"metrics":{"__typename":"MessageMetrics","views":9484},"postTime":"2016-10-07T13:16:03.895-05:00","lastPublishTime":"2020-01-22T15:22:53.842-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Soy cliente nuevo en Claro. Deseo saber si en postpago la factura se paga después de haber usado el servicio o es antes de usar los servicios de Claro. 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