Discusión del foro

El5toteletubie

Profesional

19-10-2016

Resuelto

¿Cómo desactivo mi servicio de Norton Security?

Es un robo ni recuerdo cuando me suscribí a ese servicio, ahora solo quiero saber cómo puedo cancelar la suscripción.

Otros Servicios Claro

servicio

suscripciones

HAGUZ
25-07-2017
¡Hola!

Puedes cancelar el servicio de Norton Security en cualquier momento, solo debes enviar un SMS con la palabra SALIR al 2390 y si te comunicas por un medio de atención, los asesores también pueden ayudarte a cancelarlo.

Ten en cuenta:

Al solicitar la baja del servicio, éste se mantendrá activo por el tiempo restante de la vigencia del paquete contratado.

Espero haber contribuido. :robotwink: suerte

HAGUZ

Leyenda

25-07-2017

¡Hola!

Puedes cancelar el servicio de Norton Security en cualquier momento, solo debes enviar un SMS con la palabra SALIR al 2390 y si te comunicas por un medio de atención, los asesores también pueden ayudarte a cancelarlo.

Ten en cuenta:

Al solicitar la baja del servicio, éste se mantendrá activo por el tiempo restante de la vigencia del paquete contratado.

Espero haber contribuido. :robotwink: suerte

FM7577

Principiante

22-10-2023

En el mes de setiembre me sorprendi ,porque el pago de mi servicio de Plan Max es de 30.90 y me vino un incremento adicional de 13,20 por supuestamente haber contratado Norton Security, total pague 44.10., hice el reclamo por teléfono, me atendieron. La respuesta fue, que no podian hacer nada y que para el mes de octubre quedaba anulado este contrato, no conforme con esta respuesta,, recurrí a la plataforma de Claro en el Mall Porongoche de la ciudad de Arequipa, de igual manera, anularon el contrato de Norton--- y para el mes de octubre mi pago por el servicio de telefonia iba hacer el normal de 30.90. Mi reclamo es ahora, que este mes de octubre me viene la misma tarifa de 44.10, incluido el contrato de Norton Security..A través de esta comunidad de Claro, pido que la Empresa Claro, anule en forma definitiva este contrato de Norton y no me vea perjudicado económicamente.caso contrario recurrirí a otras instancias.

bryangutz
Principiante
28-12-2023
Hola amigo. Acabo de ser víctima de la misma estafa. ¿Sabes dónde podemos denunciar este robo?

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Es un robo ni recuerdo cuando me suscribí a ese servicio, ahora solo quiero saber cómo puedo cancelar la suscripción.

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¡Hola!

Ten en cuenta:

Al solicitar la baja del servicio, éste se mantendrá activo por el tiempo restante de la vigencia del paquete contratado.

Espero haber contribuido. :robotwink: suerte

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¡Hola!

Ten en cuenta:

Al solicitar la baja del servicio, éste se mantendrá activo por el tiempo restante de la vigencia del paquete contratado.

Espero haber contribuido. :robotwink: suerte

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¿Cómo desactivo mi servicio de Norton Security?","moderationData":{"__ref":"ModerationData:moderation_data:81946"},"body":"

Hola amigo. Acabo de ser víctima de la misma estafa. ¿Sabes dónde podemos denunciar este robo?

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