Discusión del foro

2 Respuestas

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  • Avatar de Dieguin
    Dieguin
    Leyenda
    05-04-2021

    Hola hermano,

     

    Para habilitar la facturación de Claro tienes que ser postpago y cumplir las siguientes consideraciones:

     

    - Aplica para Postpago no corporativo a partir de S/ 39.90, que no haya tenido corte por morosidad en los últimos seis meses

    - Permanencia en Claro mayor o igual a 12 meses

     

    Si cumples con los requisitos no tendrías que tener problemas y si en caso los tienes, comunícate por el ClaroBot.

     

    Recuerda, los prepago no tienen esa opción.

     

    Slds.

  • Avatar de AnthonyJS
    AnthonyJS
    Leyenda
    06-04-2021

    Hola, ElmerGE40, ¿qué tal?

     

    Si cumples lo que dice Dieguin, 

     

    Para activar la facturación de Claro y poder comprar con Claro en Google Play sigue los siguientes pasos

     

    1- Entra al App de Google Play y das clic en las rayas horizontales para abrir el menú, en él irás a "Métodos de Pago".

     

     

     

     

    2- Aquí vas a "Añadir Facturación de Claro"

     

     

     

    3- Finalmente das en "Activar". 

      

     

     

    IMPORTANTE: Si al intentar activar te sale algún mensaje como quites la "Restricción de Consumo de los Servicios de Valor Agregado", deberás comunicarte a través de ClaroBot para que quiten esta restricción y puedas activarlo sin ningún problema.

     

    Como tu pregunta no es muy específica y te refieres que quieres que tu factura te llegue a tu correo mensualmente, esto lo haces ingresando a Mi Claro.

     

    -Ingresas a tu perfil en la parte superior derecha.

     

     

     

    -Luego en "Editar".

     

     

     

     

    -Finalmente, colocas el correo donde quieres que te manden la factura y das en guardar

     

     

     

     

    Espero te ayude.

     

     

    ¡Saludos!

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afiliaciones?","conversation":{"__ref":"Conversation:conversation:85527"},"id":"message:85527","revisionNum":1,"uid":85527,"depth":0,"board":{"__ref":"Forum:board:recibos-ciclo-de-facturacion"},"author":{"__typename":"User","uid":161260,"login":"JosLunaM","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-12.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":66},"postTime":"2025-02-20T19:31:01.357-05:00","lastPublishTime":"2025-02-20T19:31:01.357-05:00","readOnly":false},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:61034":{"__typename":"User","id":"user:61034","uid":61034,"login":"Dieguin","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-02-06T14:17:47.815-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:61034"},"ModerationData:moderation_data:64782":{"__typename":"ModerationData","id":"moderation_data:64782","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:64782":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:61034"},"id":"message:64782","revisionNum":2,"uid":64782,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:recibos-ciclo-de-facturacion"},"parent":{"__ref":"ForumTopicMessage:message:64780"},"conversation":{"__ref":"Conversation:conversation:64780"},"subject":"Re: Quiero habilitar mi factura de Claro, pero no sé como hacerlo","moderationData":{"__ref":"ModerationData:moderation_data:64782"},"body":"

Hola hermano,

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Para habilitar la facturación de Claro tienes que ser postpago y cumplir las siguientes consideraciones:

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- Aplica para Postpago no corporativo a partir de S/ 39.90, que no haya tenido corte por morosidad en los últimos seis meses

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- Permanencia en Claro mayor o igual a 12 meses

\n

 

\n

Si cumples con los requisitos no tendrías que tener problemas y si en caso los tienes, comunícate por el ClaroBot.

\n

 

\n

Recuerda, los prepago no tienen esa opción.

\n

 

\n

Slds.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-04-05T15:54:38.033-05:00","lastPublishTime":"2022-05-03T18:11:43.184-05:00","metrics":{"__typename":"MessageMetrics","views":2366},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:recibos-ciclo-de-facturacion/message:64780/message:64782","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:71060":{"__typename":"User","id":"user:71060","uid":71060,"login":"AnthonyJS","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-07-22T16:50:44.328-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS03MTA2MC01Nzc5aURBNzhENDM1NjkxNjkyMjE"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:71060"},"ModerationData:moderation_data:64825":{"__typename":"ModerationData","id":"moderation_data:64825","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:64825":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:71060"},"id":"message:64825","revisionNum":2,"uid":64825,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:recibos-ciclo-de-facturacion"},"parent":{"__ref":"ForumTopicMessage:message:64780"},"conversation":{"__ref":"Conversation:conversation:64780"},"subject":"Re: Quiero habilitar mi factura de Claro, pero no sé como hacerlo","moderationData":{"__ref":"ModerationData:moderation_data:64825"},"body":"

Hola, ElmerGE40, ¿qué tal?

\n

 

\n

Si cumples lo que dice Dieguin, 

\n

 

\n

Para activar la facturación de Claro y poder comprar con Claro en Google Play sigue los siguientes pasos

\n

 

\n

1- Entra al App de Google Play y das clic en las rayas horizontales para abrir el menú, en él irás a \"Métodos de Pago\".

\n

 

\n

 

\n

 

\n

 

\n

2- Aquí vas a \"Añadir Facturación de Claro\"

\n

 

\n

 

\n

 

\n

3- Finalmente das en \"Activar\". 

\n

  

\n

 

\n

 

\n

IMPORTANTE: Si al intentar activar te sale algún mensaje como quites la \"Restricción de Consumo de los Servicios de Valor Agregado\", deberás comunicarte a través de ClaroBot para que quiten esta restricción y puedas activarlo sin ningún problema.

\n

 

\n

Como tu pregunta no es muy específica y te refieres que quieres que tu factura te llegue a tu correo mensualmente, esto lo haces ingresando a Mi Claro.

\n

 

\n

-Ingresas a tu perfil en la parte superior derecha.

\n

 

\n

 

\n

 

\n

-Luego en \"Editar\".

\n

 

\n

\n

 

\n

 

\n

 

\n

-Finalmente, colocas el correo donde quieres que te manden la factura y das en guardar

\n

 

\n

 

\n

 

\n

 

\n

Espero te ayude.

\n

 

\n

 

\n

¡Saludos!

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