Discusión del foro

andycito7

Principiante

19-12-2018

Resuelto

¿Por qué no registra mis llamadas entrantes y salientes de los últimos 5 días?

entrantes y salientes

mi claro

Otros Servicios Claro

Principiante

06-01-2019

En la web de Mi Claro, no figuran mis llamadas salientes y mensajes recibidos específicamente.

HAGUZ

Leyenda

06-01-2019

Hola, andycito7

Al parecer es un caso particular. Te recomiendo tomar las capturas de pantalla del error que visualizas donde no indica el registro de tus llamadas entrantes y salientes en Mi Claro. Todas las evidencias deberás enviarlas al siguiente correo: atencionalcliente@claro.com.pe

Ojalá lo soluciones pronto.

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¿Por qué no registra mis llamadas entrantes y salientes de los últimos 5 días?","moderationData":{"__ref":"ModerationData:moderation_data:17802"},"body":"

Hola, andycito7

Ojalá lo soluciones pronto.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","postTime":"2019-01-06T14:31:01.368-05:00","lastPublishTime":"2020-03-12T09:34:43.530-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":4416},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Canales/category:preguntas/community:xnuvx57277board:Mi-Claro/message:17514/message:17802","readOnly":false,"editFrozen":false,"body@stringLength":"885","rawBody":"

Hola,

Ojalá lo soluciones pronto.

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En la web de Mi Claro, no figuran mis llamadas salientes y mensajes recibidos específicamente.

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En la web de Mi Claro, no figuran mis llamadas salientes y mensajes recibidos específicamente.

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