Discusión del foro

Principiante

04-10-2018

Resuelto

Tengo una señal de 4.5 g y no carga los datos móviles

En Huancayo mi datos móviles marca una señal de 4.5 g y no carga ni una película de Netflix y el problema no es el equipo por que donde trabajo no tengo problemas similares

Leyenda

05-10-2018

¡Que tal, William06!

Si presentas inconvenientes con tus datos móviles te sugiero que te comuniques directamente a los canales de atención al cliente de Claro, para que uno de los asesores de servicios pueda revisar tu caso y te brinde el soporte adecuado con el problema que presentas.

Tienes las siguientes opciones:

- Vía telefónica: Puedes comunicarte al 123 desde un móvil Claro sin costo o al 0 800 00 123 desde cualquier móvil o fijo sin costo.

- Vía redes sociales: Facebook: Claro Perú, Twitter: CLAROPERU, Correo: atencionalcliente@claro.com.pe, Claro Chat: http://bit.ly/1jof7k6

Espero que mi información te ayude

Qué tengas un bonito día :smileyhappy:

Emerson3

Principiante

30-12-2018

Que tal en que frecuencia trabaja la cobertuta 4.5G

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En Huancayo mi datos móviles marca una señal de 4.5 g y no carga ni una película de Netflix y el problema no es el equipo por que donde trabajo no tengo problemas similares

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¡Que tal, William06!

Tienes las siguientes opciones:

- Vía telefónica: Puedes comunicarte al 123 desde un móvil Claro sin costo o al 0 800 00 123 desde cualquier móvil o fijo sin costo.

- Vía redes sociales: Facebook: Claro Perú, Twitter: CLAROPERU, Correo: atencionalcliente@claro.com.pe, Claro Chat: http://bit.ly/1jof7k6

Espero que mi información te ayude

Qué tengas un bonito día :smileyhappy:

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¡Que tal, William06!

Tienes las siguientes opciones:

- Vía telefónica: Puedes comunicarte al 123 desde un móvil Claro sin costo o al 0 800 00 123 desde cualquier móvil o fijo sin costo.

- Vía redes sociales: Facebook: Claro Perú, Twitter: , Correo: atencionalcliente@claro.com.pe, Claro Chat: http://bit.ly/1jof7k6

Espero que mi información te ayude

Qué tengas un bonito día :smileyhappy:

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