SANTONIO
03-23-2025Principiante
RECLAMO
ESTIMADOS SRS DE CLARO soy usuario del servicio de CONEXION SMART con el apple wacht hace mas de diez dias se reinicio mi servicio , he llamado variar veces al 123 , igualmente me acerque a un cen...
ESTIMADOS SRS DE CLARO soy usuario del servicio de CONEXION SMART con el apple wacht hace mas de diez dias se reinicio mi servicio , he llamado variar veces al 123 , igualmente me acerque a un centro de atencion para una solucion pronta hasta ahora no cuento con el servicio , estoy pagando un monto adicional por el servicio brindado , no es posible este fallo de parte de UDS. GRACIAS
","kudosSumWeight":0,"postTime":"2025-03-22T19:27:51.608-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:85756_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":89},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"ESTIMADOS SRS DE CLARO soy usuario del servicio de CONEXION SMART con el apple wacht hace mas de diez dias se reinicio mi servicio , he llamado variar veces al 123 , igualmente me acerque a un centro de atencion para una solucion pronta hasta ahora no cuento con el servicio , estoy pagando un monto adicional por el servicio brindado , no es posible este fallo de parte de UDS. GRACIAS
"},"Conversation:conversation:85756":{"__typename":"Conversation","id":"conversation:85756","solved":true,"topic":{"__ref":"ForumTopicMessage:message:85756"},"lastPostingActivityTime":"2025-03-24T18:25:48.994-05:00","lastPostTime":"2025-03-24T18:25:48.994-05:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:85756":{"__typename":"ModerationData","id":"moderation_data:85756","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:85756_1":{"__typename":"Revision","id":"revision:85756_1","lastEditTime":"2025-03-22T19:27:51.608-05:00"},"ForumReplyMessage:message:85757":{"__typename":"ForumReplyMessage","id":"message:85757","conversation":{"__ref":"Conversation:conversation:85756"},"author":{"__ref":"User:user:168840"},"revisionNum":2,"uid":85757,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"subject":"Re: RECLAMO","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:85757"},"parent":{"__ref":"ForumTopicMessage:message:85756"},"body":"Hola buenas lamento el inconveniente que estás teniendo ojalá lo solucionen lo más rápido tu problema y la siguiente facturación te hagan tu reembolso ya que no estás usando el servicio
\nEncontré un problema similar en este post te dejo link con la información https://comunidad.claro.com.pe/discussions/servicios-valor-agregado/problema-conexi%C3%B3n-smart-apple-watch/79172/replies/82443
","body@stringLength":"408","rawBody":"Hola buenas lamento el inconveniente que estás teniendo ojalá lo solucionen lo más rápido tu problema y la siguiente facturación te hagan tu reembolso ya que no estás usando el servicio
\nEncontré un problema similar en este post te dejo link con la información https://comunidad.claro.com.pe/discussions/servicios-valor-agregado/problema-conexi%C3%B3n-smart-apple-watch/79172/replies/82443
","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-03-22T20:06:02.886-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:85757_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":42},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1742465410231":{"__typename":"CachedAsset","id":"theme:customTheme1-1742465410231","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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