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Avatar de Paulgu17
Paulgu17
Principiante
20-03-2020
Resuelto

No me ingresa ninguna llamada del operador Movistar, ¿qué hago?

No puedo recibir llamadas del operador Movistar, puedo recibir llamadas de cualquier otro operador menos de Movistar.

  • Avatar de Claudi3103
    Claudi3103
    23-05-2019

    Hola, Edgar.

    Si quieres canjear merchandising de Claro, si o si tienes que acercarte a un centro de atención, ya que allí validaran el stock de productos que tiene dicho centro de atención.

     

    Saludos.

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  • Avatar de IvanDiegoCR
    IvanDiegoCR
    Leyenda
    20-03-2020

    ¡Hola, Paulgu17

     

    Actualmente no existe ningún inconveniente, yo he recibido llamadas sin problemas.

     

    Probablemente sea un problema de desconfiguración de tu equipo móvil o también lo que puedes hacer es indicarle a la persona que se quiere comunicar que consulte con Movistar para validar si su servicio está ok, ya que si son varios los de Movistar que se quieren comunicar contigo, peor aún, puede que estén teniendo una falla masiva espero se solucione.

     

    Caso contrario, puedes comunicarte con Claro mediante el inbox del Facebook de Claro Perú para que puedan revisar tu servicio porsiacaso.

     

    saludos, y recuerda no salir de casa ;)

    • Avatar de Paulgu17
      Paulgu17
      Principiante
      20-03-2020

      Varias personas cercanas a mi que tienen el operador movistar me han llamado y no me ingresa la llamada; en cambio cuando marcan a un familiar mio que es claro de un movistar si entra la llamada, entonces el problema es mi linea y claro no me da una solucion.

      • Avatar de Stormspirt
        Stormspirt
        Leyenda
        21-03-2020

        Hola te recomiendo utilizar el wassap llamadas o video llamadas de wassap como contingencia ante esta cuarentena ya que no puede haber personal o estee autosaturado en las atenciones

         

        Tambien como indica sms o redes sociales son buena opcion hasta que todo esto pase y claro solucione el inconveniente

        }

         

        Saludos 

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No me ingresa ninguna llamada del operador Movistar, ¿qué hago?","moderationData":{"__ref":"ModerationData:moderation_data:37258"},"body":"

¡Hola, Paulgu17

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Actualmente no existe ningún inconveniente, yo he recibido llamadas sin problemas.

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Probablemente sea un problema de desconfiguración de tu equipo móvil o también lo que puedes hacer es indicarle a la persona que se quiere comunicar que consulte con Movistar para validar si su servicio está ok, ya que si son varios los de Movistar que se quieren comunicar contigo, peor aún, puede que estén teniendo una falla masiva espero se solucione.

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Caso contrario, puedes comunicarte con Claro mediante el inbox del Facebook de Claro Perú para que puedan revisar tu servicio porsiacaso.

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saludos, y recuerda no salir de casa ;)

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Varias personas cercanas a mi que tienen el operador movistar me han llamado y no me ingresa la llamada; en cambio cuando marcan a un familiar mio que es claro de un movistar si entra la llamada, entonces el problema es mi linea y claro no me da una solucion.

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Hola te recomiendo utilizar el wassap llamadas o video llamadas de wassap como contingencia ante esta cuarentena ya que no puede haber personal o estee autosaturado en las atenciones

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Tambien como indica sms o redes sociales son buena opcion hasta que todo esto pase y claro solucione el inconveniente

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}

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Saludos 

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