Discusión del foro

Fuerte_Medina

Principiante

09-01-2023

Resuelto

No aparece mis datos en mi pantalla

equipos

Jhonaju

Maestro

09-28-2023

Hola Fuerte_Medina

Te sugiero comunicarte al 123 y que puedan derivarte al area tecnica para que puedan ayudarte con tu problema tecnológico

Si te fui de ayuda MARCA mi respuesta como Solucion Aceptada, y apoyame con un like. Saludos

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Hola Fuerte_Medina

Te sugiero comunicarte al 123 y que puedan derivarte al area tecnica para que puedan ayudarte con tu problema tecnológico

Si te fui de ayuda MARCA mi respuesta como Solucion Aceptada, y apoyame con un like. Saludos

","body@stringLength":"488","rawBody":"

Hola

Te sugiero comunicarte al 123 y que puedan derivarte al area tecnica para que puedan ayudarte con tu problema tecnológico

Si te fui de ayuda MARCA mi respuesta como Solucion Aceptada, y apoyame con un like. Saludos

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Hola Fuerte_Medina

Si te refieres a que aun no puedes visualizar y gestionar el estado de tu servicio contratado a traves de Mi Claro app, quizas se deba a un tema de actualizacion de la app o adquiriste un nuevo servicio que se visualizara dentro de las proximas 24 a 48 horas.

Si sigues presentando problemas en visualizarlo puedes reportar la falla a traves de la opcion Mas°°° / Centro de ayuda / Reporte una falla y deberas completar los datos solicitados. Recuerda que tambien puedes contactarte con un asesor a traves de ClaroBot para que puedan ayudarte.

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Hola

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