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1241
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12-08-2021
Resuelto

Adquirí un nuevo equipo, ¿saben si en mi recibo de enero me vendrá mi cuota 1?

Adquirí un equipo en noviembre, ¿mi primera cuota me vendrá en enero 2022?

cuota 1
equipos
móvil

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  • Avatar de rcml1980
    rcml1980
    Leyenda
    12-08-2021
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    Hola,

     

    Todo dependerá del ciclo de facturación que tengas, si recién lo adquiriste vamos a suponer que tienes un ciclo 8; es decir, que todos los días 8 se emitirá tu recibo y te vendrá tu primera cuota de equipo más el monto de tu plan contratado. Recuerda que tienes un plazo entre 15 a 20 días después de la emisión de tu recibo para realizar el pago.

     

    Toda esa info la podrás ver en la app Mi Claro.

     

    Si tienes algún inconveniente en verificarlo, puedes comunicarte con un asesor a través del ClaroBot para que puedan ayudarte con la información.

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Adquirí un nuevo equipo, ¿saben si en mi recibo de enero me vendrá mi cuota 1?","moderationData":{"__ref":"ModerationData:moderation_data:72593"},"body":"

Hola,

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Todo dependerá del ciclo de facturación que tengas, si recién lo adquiriste vamos a suponer que tienes un ciclo 8; es decir, que todos los días 8 se emitirá tu recibo y te vendrá tu primera cuota de equipo más el monto de tu plan contratado. Recuerda que tienes un plazo entre 15 a 20 días después de la emisión de tu recibo para realizar el pago.

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Toda esa info la podrás ver en la app Mi Claro.

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Si tienes algún inconveniente en verificarlo, puedes comunicarte con un asesor a través del ClaroBot para que puedan ayudarte con la información.

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