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Avatar de AlFa4
AlFa4
Profesional
08-10-2019
Resuelto

¿Por qué aparece un punto blanco en la pantalla de mi celular?

Recientemente en mi celular dentro de la pantalla apareció un punto blanco, casi no se ve, ¿creen que la garantía tenga esa cobertura? no sé si fue ocasionado por algún golpe.

garantía
garantía de equipo
móvil
punto blanco

2 Respuestas

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  • Avatar de Nasutra
    Nasutra
    Leyenda
    08-10-2019

    Hola,

    La garantía es de 12 meses (para equipos); 6 meses para baterías, audífonos y/o cargadores y 3 meses para otros accesorios.

    Yo te recomiendo que puedas ir personalmente a un centro de atención para que vean el equipo, también puedes leer las condiciones de garantía en el siguiente enlace

    Puede que se trate de un problema de fábrica, pero tienes que descartarlo personalmente.

     

    Espero y que la información te ayude y sobre todo se solucione lo de tu equipo.

    Saludos 😜

    Regálame un like si te ayudé y marca mi respuesta como solución para ayudar a otros usuarios dentro de la comunidad.

  • Avatar de Quintana24
    Quintana24
    Leyenda
    08-10-2019

    Hola Amigo, la garantía te cubre un año solo te recomendaría acercarte a una oficina para que lo recibe el servicio tecnico, te lo digo ya que por eso no cobran, por el revisado, yo tuve un caso similar, ya si tiene algun daño o no te cubre la garantía hay si te cobran. que tengas un buen día, espero que te sirva mi información.

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¿Por qué aparece un punto blanco en la pantalla de mi celular?","moderationData":{"__ref":"ModerationData:moderation_data:27144"},"body":"

Hola,

La garantía es de 12 meses (para equipos); 6 meses para baterías, audífonos y/o cargadores y 3 meses para otros accesorios.

Yo te recomiendo que puedas ir personalmente a un centro de atención para que vean el equipo, también puedes leer las condiciones de garantía en el siguiente enlace

Puede que se trate de un problema de fábrica, pero tienes que descartarlo personalmente.

\n

 

\n

Espero y que la información te ayude y sobre todo se solucione lo de tu equipo.

Saludos 😜

Regálame un like si te ayudé y marca mi respuesta como solución para ayudar a otros usuarios dentro de la comunidad.

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Hola Amigo, la garantía te cubre un año solo te recomendaría acercarte a una oficina para que lo recibe el servicio tecnico, te lo digo ya que por eso no cobran, por el revisado, yo tuve un caso similar, ya si tiene algun daño o no te cubre la garantía hay si te cobran. que tengas un buen día, espero que te sirva mi información.

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