Discusión del foro

Avatar de AlFa4
AlFa4
Profesional
08-10-2019
Resuelto

¿Por qué aparece un punto blanco en la pantalla de mi celular?

Recientemente en mi celular dentro de la pantalla apareció un punto blanco, casi no se ve, ¿creen que la garantía tenga esa cobertura? no sé si fue ocasionado por algún golpe.
garantía
garantía de equipo
móvil
punto blanco
Avatar de Nasutra
Nasutra
Leyenda
08-10-2019

Hola,

La garantía es de 12 meses (para equipos); 6 meses para baterías, audífonos y/o cargadores y 3 meses para otros accesorios.

Yo te recomiendo que puedas ir personalmente a un centro de atención para que vean el equipo, también puedes leer las condiciones de garantía en el siguiente enlace

Puede que se trate de un problema de fábrica, pero tienes que descartarlo personalmente.

 

Espero y que la información te ayude y sobre todo se solucione lo de tu equipo.

Saludos 😜

Regálame un like si te ayudé y marca mi respuesta como solución para ayudar a otros usuarios dentro de la comunidad.

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Recientemente en mi celular dentro de la pantalla apareció un punto blanco, casi no se ve, ¿creen que la garantía tenga esa cobertura? no sé si fue ocasionado por algún golpe.

"},"Conversation:conversation:27142":{"__typename":"Conversation","id":"conversation:27142","solved":true,"topic":{"__ref":"ForumTopicMessage:message:27142"},"lastPostingActivityTime":"2020-10-29T14:36:37.074-05:00","lastPostTime":"2019-10-08T11:39:12.387-05:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:27142":{"__typename":"ModerationData","id":"moderation_data:27142","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:27142_2":{"__typename":"Revision","id":"revision:27142_2","lastEditTime":"2020-10-29T14:36:37.074-05:00"},"AcceptedSolutionMessage:message:27144":{"__typename":"AcceptedSolutionMessage","id":"message:27144","conversation":{"__ref":"Conversation:conversation:27142"},"author":{"__ref":"User:user:73687"},"revisionNum":4,"uid":27144,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:27142"},"subject":"Re: ¿Por qué aparece un punto blanco en la pantalla de mi celular?","moderationData":{"__ref":"ModerationData:moderation_data:27144"},"body":"

Hola,

La garantía es de 12 meses (para equipos); 6 meses para baterías, audífonos y/o cargadores y 3 meses para otros accesorios.

Yo te recomiendo que puedas ir personalmente a un centro de atención para que vean el equipo, también puedes leer las condiciones de garantía en el siguiente enlace

Puede que se trate de un problema de fábrica, pero tienes que descartarlo personalmente.

\n

 

\n

Espero y que la información te ayude y sobre todo se solucione lo de tu equipo.

Saludos 😜

Regálame un like si te ayudé y marca mi respuesta como solución para ayudar a otros usuarios dentro de la comunidad.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","postTime":"2019-10-08T10:24:16.146-05:00","lastPublishTime":"2020-10-29T14:38:53.156-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":18732},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:27142/message:27144","readOnly":false,"editFrozen":false,"body@stringLength":"1264","rawBody":"

Hola,

La garantía es de 12 meses (para equipos); 6 meses para baterías, audífonos y/o cargadores y 3 meses para otros accesorios.

Yo te recomiendo que puedas ir personalmente a un centro de atención para que vean el equipo, también puedes leer las condiciones de garantía en el siguiente enlace

Puede que se trate de un problema de fábrica, pero tienes que descartarlo personalmente.

\n

 

\n

Espero y que la información te ayude y sobre todo se solucione lo de tu equipo.

Saludos 😜

Regálame un like si te ayudé y marca mi respuesta como solución para ayudar a otros usuarios dentro de la comunidad.

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