Discusión del foro

Principiante

16-01-2022

Resuelto

¿Alguien tiene llamadas salientes no reconocidas del número 9979918xx?

Revisando el detalle de llamadas en Mi Claro, veo que todos los meses tengo llamadas salientes a este número 9979918xx las cuales nunca realicé y no hay registro en mi celular.

He llamado a Claro y dicen que no me pueden ayudar y que no hay un área de seguridad, voy a presentar mi denuncia.

llamadas

mi claro

3 Respuestas

jesusd23
Leyenda
16-01-2022
Hola jp23,

No amigo, me parece muy raro lo que nos cuentas. Yo he revisado mi reporte de llamadas salientes y no he tenido un número a cuál no he llamado. Te recomiendo que coloques una clave en tu equipo o cambies la que ya tienes, quizás alguien cogió tu celular e hizo una llamada y después la borró de tu celular.

De igual forma, te recomiendo contactarte con un asesor de claro, para ello, le puedes preguntar al ClaroBot

Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like =D.

Saludos.
Roma5
Profesional
05-04-2023
Si el número me registra como si lo hubiera llamado 997991801 y pertenece. A claro operador hay que ir al agente me dice
Apuyaya
Principiante
27-08-2024
A mi tambien me aparecio, y eso que mi movil estaba en un lugar seguro y nadie lo toco, me parece chuponeo ... ya que en otros numeros no sucede ....

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Hola jp23,

No amigo, me parece muy raro lo que nos cuentas. Yo he revisado mi reporte de llamadas salientes y no he tenido un número a cuál no he llamado. Te recomiendo que coloques una clave en tu equipo o cambies la que ya tienes, quizás alguien cogió tu celular e hizo una llamada y después la borró de tu celular.

De igual forma, te recomiendo contactarte con un asesor de claro, para ello, le puedes preguntar al ClaroBot

Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like =D.

Saludos.

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Si el número me registra como si lo hubiera llamado 997991801 y pertenece. A claro operador hay que ir al agente me dice

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A mi tambien me aparecio, y eso que mi movil estaba en un lugar seguro y nadie lo toco, me parece chuponeo ... ya que en otros numeros no sucede ....

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