Discusión del foro

Principiante

11-06-2018

Resuelto

¿CLARO puede bloquear el equipo (IMEI) por falta de pago en contrato o portabilidad?

Buen día, tengo una duda.

Una compañera de trabajo me quiere vender su equipo (iPhone X), para ser exacto. Lo vende por motivos de salud de su madre.

Ella me comentaba meses atrás que lo sacó con un plan "postpago" y el "equipo en cuotas".

Mi pregunta es:
¿Que pasa si ella deja de pagar las cuotas y el plan del equipo?

¿La Empresa Claro bloquearía el equipo (IMEI)?

Yo la quiero apoyar, pero mi temor sería si ella deja de pagar (ya que esta haciendo gastos) y que Claro bloquee el equipo, ya que el perjudicado sería yo.

LES AGRADECERÍA MUCHO QUÉ ME RESUELVAN ESA DUDA. De ante mando gracias

bloqueo

equipo

móvil

18 Respuestas

ellenarias
Leyenda
21-06-2018
Hola JuanBPerez

No te afecta en lo absoluto, ya sea por DEUDA o PORTABILIDAD.

Lo único que se estaría bloqueando es la línea, el equipo no se ve afectado para nada, así que quedate tranquilo.

Espero y la información te sirva. :heart:
- Carlos54
  Principiante
  04-08-2018
  Que pasaría si la chica deja de pagar el equipo y el plan ? El iPhone quedaría inservible o se podría usar con otras operadoras ?
  - HAGUZ
    Leyenda
    05-08-2018
    Carlos54 por falta de pago no se bloquea el equipo, solo el chip para que no utilice el plan tarifario con los beneficios. Podrá usar el equipo con conexión wifi o con chips de otros números activos o de otro operador.
    
    Saludos :robotwink:
    Carlos54@ ha escrito:
    Que pasaría si la chica deja de pagar el equipo y el plan ? El iPhone quedaría inservible o se podría usar con otras operadoras ?
- UNOMAS9xd
  Principiante
  10-05-2023
  Actualmente, sigue siendo igual, o ahora si bloquean el equipo a pesar de ser un iPhone?
- Yzhaomix
  Principiante
  05-02-2024
  Si te afecta pues el celular viene con una app de sistema que claro le pone la cual bloquearía el celular imposibilita dote poder usarlo hasta que pagues
Alandamian1
Principiante
24-06-2018
Como dicen no afectaría, lo que si recomiendo es que ella debe desvincular el equipo de su cuenta de Apple y después tu vincularlo a tu cuenta para evitar futuros problemas si los hubiera.
lauraavella
Principiante
29-03-2019
si puede generar bloqueo a el equipo y lo digo por que a mi ya me paso, te pone un aviso en toda la pantalla que dice que esta bloqueado por los pagos no generados y te pide un pin, ese aviso no te deja hacer absolutamente nada con el celular.
- HAGUZ
  Leyenda
  30-03-2019
  lauraavella ¿Usted tiene servicios de Claro Peru o desde que pais escribe? Nos comenta :robothappy:
  
  lauraavella ha escrito:
  
  si puede generar bloqueo a el equipo y lo digo por que a mi ya me paso, te pone un aviso en toda la pantalla que dice que esta bloqueado por los pagos no generados y te pide un pin, ese aviso no te deja hacer absolutamente nada con el celular.
  - Santiagoars
    Principiante
    04-04-2019
    Pudieron resolver este problema?

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puede bloquear el equipo (IMEI) por falta de pago en contrato o portabilidad?","id":"message:13724","revisionNum":4,"repliesCount":18,"author":{"__ref":"User:user:42702"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Equipos"},"conversation":{"__ref":"Conversation:conversation:13724"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:13724"},"body":"

Buen día, tengo una duda.

Una compañera de trabajo me quiere vender su equipo (iPhone X), para ser exacto. Lo vende por motivos de salud de su madre.

Ella me comentaba meses atrás que lo sacó con un plan \"postpago\" y el \"equipo en cuotas\".

Mi pregunta es:
¿Que pasa si ella deja de pagar las cuotas y el plan del equipo?

¿La Empresa Claro bloquearía el equipo (IMEI)?

Yo la quiero apoyar, pero mi temor sería si ella deja de pagar (ya que esta haciendo gastos) y que Claro bloquee el equipo, ya que el perjudicado sería yo.

LES AGRADECERÍA MUCHO QUÉ ME RESUELVAN ESA DUDA. De ante mando gracias

","body@stringLength":"1126","rawBody":"

Buen día, tengo una duda.

Una compañera de trabajo me quiere vender su equipo (iPhone X), para ser exacto. Lo vende por motivos de salud de su madre.

Ella me comentaba meses atrás que lo sacó con un plan \"postpago\" y el \"equipo en cuotas\".

Mi pregunta es:
¿Que pasa si ella deja de pagar las cuotas y el plan del equipo?

¿La Empresa Claro bloquearía el equipo (IMEI)?

Yo la quiero apoyar, pero mi temor sería si ella deja de pagar (ya que esta haciendo gastos) y que Claro bloquee el equipo, ya que el perjudicado sería yo.

LES AGRADECERÍA MUCHO QUÉ ME RESUELVAN ESA DUDA. De ante mando gracias

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Una compañera de trabajo me quiere vender su equipo (iPhone X), para ser exacto. Lo vende por motivos de salud de su madre. Ella me comentaba meses atrás que lo sacó 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¿CLARO puede bloquear el equipo (IMEI) por falta de pago en contrato o portabilidad?","moderationData":{"__ref":"ModerationData:moderation_data:14043"},"body":"

Hola JuanBPerez

No te afecta en lo absoluto, ya sea por DEUDA o PORTABILIDAD.

Lo único que se estaría bloqueando es la línea, el equipo no se ve afectado para nada, así que quedate tranquilo.

Espero y la información te sirva. :heart:

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El iPhone quedaría inservible o se podría usar con otras operadoras ?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"129","kudosSumWeight":0,"postTime":"2018-08-04T06:47:26.717-05:00","lastPublishTime":"2018-08-04T06:47:26.717-05:00","metrics":{"__typename":"MessageMetrics","views":306545},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:13724/message:15092","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuM3wyLjF8b3wxfDE0OjAsMzk6MXwx","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wxfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:15107"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:15107":{"__typename":"ModerationData","id":"moderation_data:15107","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:15107":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1329"},"id":"message:15107","revisionNum":1,"uid":15107,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:15092"},"conversation":{"__ref":"Conversation:conversation:13724"},"subject":"Re: ¿CLARO puede bloquear el equipo (IMEI) por falta de pago en contrato o portabilidad?","moderationData":{"__ref":"ModerationData:moderation_data:15107"},"body":"

Carlos54 por falta de pago no se bloquea el equipo, solo el chip para que no utilice el plan tarifario con los beneficios. Podrá usar el equipo con conexión wifi o con chips de otros números activos o de otro operador.

Saludos :robotwink:

Carlos54@ ha escrito:
Que pasaría si la chica deja de pagar el equipo y el plan ? El iPhone quedaría inservible o se podría usar con otras operadoras ?

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Actualmente, sigue siendo igual, o ahora si bloquean el equipo a pesar de ser un iPhone?

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Si te afecta pues el celular viene con una app de sistema que claro le pone la cual bloquearía el celular imposibilita dote poder usarlo hasta que pagues

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Como dicen no afectaría, lo que si recomiendo es que ella debe desvincular el equipo de su cuenta de Apple y después tu vincularlo a tu cuenta para evitar futuros problemas si los hubiera.

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si puede generar bloqueo a el equipo y lo digo por que a mi ya me paso, te pone un aviso en toda la pantalla que dice que esta bloqueado por los pagos no generados y te pide un pin, ese aviso no te deja hacer absolutamente nada con el celular.

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lauraavella ¿Usted tiene servicios de Claro Peru o desde que pais escribe? Nos comenta :robothappy:

lauraavella ha escrito:
\n
si puede generar bloqueo a el equipo y lo digo por que a mi ya me paso, te pone un aviso en toda la pantalla que dice que esta bloqueado por los pagos no generados y te pide un pin, ese aviso no te deja hacer absolutamente nada con el celular.
\n

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